At KPMG, our Values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences, and backgrounds.

Deal Advisory Tax is a dynamic and successful area of KPMG’s Tax & Legal business.  We have an inclusive and collaborative leadership strategy and are making bold changes to our culture and how we work.  A constantly changing and high-profile field, we work in a fast-paced, challenging and rewarding environment, and can offer a broad range of quality career paths to ambitious people.

At KPMG, our Values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences, and backgrounds.

Deal Advisory Tax is a dynamic and successful area of KPMG’s Tax & Legal business.  We have an inclusive and collaborative leadership strategy and are making bold changes to our culture and how we work.  A constantly changing and high-profile field, we work in a fast-paced, challenging and rewarding environment, and can offer a broad range of quality career paths to ambitious people.

KPMG UK’s Infrastructure Advisory Group (IAG) is a team of roughly 400 professionals and is widely recognised as one of the world’s leading independent financial and commercial advisers in the infrastructure sector. IAG has locations in London, Birmingham, Edinburgh, Leeds and Manchester, but is operated on a national basis.

We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.

The role of the Integration & Dev Ops Enterprise Architect is to develop the UK Firm’s integration & DevOps technology strategy and translate this into a roadmap that determines our investment priorities and transformation portfolio. The integration strategy needs to promote a seamless, end-to-end customer and employee experience by enabling the efficient creation and modification of effective and reusable integration components. In particular, the strategy should promote the use of modern, Cloud-based technologies; Infrastructure as Code (IaC), support typical integration use cases; create an operating model that satisfies the demands of the business for integration design, development, testing and release; and establish an integration catalogue that supports the reuse of new technologies, whilst targeting legacy integrations for decommissioning. The Integration & Dev Ops Enterprise Architect should also help to execute and govern the strategy, by helping solution architects and projects to design solutions that are fit for purpose and conform to our standards and patterns.