KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

As an SAP Programme Manager, you will be responsible for managing a portfolio of SAP projects, ensuring successful safe execution, and maintaining strong client relationships. You will lead multi-disciplined teams to drive delivery excellence, leveraging Agile, Waterfall & Hybrid methodologies. Additionally, you will play a key role in business development, commercial proposition creation, and financial & commercial oversight.

This is a senior leadership role within KPMG’s Customer team – one of the fastest-growing and strategically vital areas of our firm. We help our clients to transform the way they interact and engage with their customers. In this client facing role, you will use our pre-built assets, robust methodology and technology alliances to enable greater speed to value for our clients and support us in generating a higher margin, longer term revenue stream for KPMG. 

The Deal Execution team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 105 practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Advisory business, and are focused on continually enhancing value for clients across the deal and economic cycle. Our teams comprise of specialists capable of helping clients right through from conceptual thinking of buying a business to turning their business around in times of difficulty.

The People in M&A Centre of Excellence deals with all aspects of the employee journey in M&A, as well as leveraging our experience to enact transformational change outside of a deal context. From early-stage strategy development and organisational design for carve-outs, to synergy cases and cost benefits, employee experience and corporate culture, employee transfer, through to the conception, development and management of effective transformational solutions to help an organisation achieve its ambitions and objectives. We work together to develop solutions to the issues our clients may face and understand the financial benefits or risks that may be present from a people perspective. Above all, we are driven by a passion to help our clients execute transactions and transformational change efficiently, maximising value through people and ensuring a smooth people transition.

Business Development Manager

Responsible for driving utilisation and dependence upon KPMG Microsoft Business Solutions as the go-to place for all Microsoft at KPMG. Providing trusted advisor expertise with memberfirms around their strategic approach to fulfilling their client’s business and technology needs. Creates and progresses opportunities for MBS in the International market by leveraging a hybrid skillset of business development, presales, technical excellence and delivery. Advocates innovation both within the firm and with clients and takes a role in developing team members to their full potential as well as promoting collaboration across teams.

The Business Development Manager is responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. This role requires a strategic thinker with excellent communication and negotiation skills.

Main Responsibilities

• Identify and pursue new business opportunities to achieve sales targets.
• Develop and maintain strong relationships with clients and stakeholders.
• Conduct market research to identify trends and opportunities.
• Prepare and deliver presentations and proposals to potential clients.
• Collaborate with the marketing team to develop strategies for lead generation.
• Monitor and report on sales performance and market trends.
• Provide excellent customer service and support to clients.
• Develop and implement sales strategies to achieve firms goals and revenue targets.
• Support senior stakeholders in day to day activities and mentor  juniors by providing guidance, training, and support to ensure high performance.
• Analyse sales data and market trends to identify areas for improvement and growth.
• Establish and maintain strong relationships with key clients and partners to drive business development.
• Coordinate with other departments to ensure seamless execution of sales initiatives and customer satisfaction.
• Prepare and present regular sales reports and forecasts to senior management.
• Participate in industry events, conferences, and networking opportunities to promote the company's products and services.
• Ensure compliance with company policies and industry regulations in all sales activities

Requirements

• Bachelor's degree or equivalent in Business, Marketing, or a related field.
• Proven experience in business development or sales.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and CRM software.
• Strong analytical and problem-solving skills.
• Experience of working in an LLP organisation is an asset
• Demonstrable track record developing long term profitable relationships with mid 
• Proactively engages in cross-functional communications and sharing of information

Microsoft Business Solutions Overview

At KPMG, your long-term future is every bit as important to us as it is to you.  That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model,  always focused on doing the right thing for each other, our clients and our communities.

This sets out all the different ways you’ll be rewarded at KPMG. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more