Job Title: Legal Business Services - Assistant Manager

Role Overview
KPMG’s Legal Business Services (LBS) team helps clients transform their legal and contracting functions to be fit for the future. We bring together Legal Operations Consulting, Legal Technology Integration, and Legal Managed Services to enable clients to embed legal directly into enterprise workflows, powered by AI, automation, and redesigned operating models.

We are seeking talented Assistant Managers to support delivery of transformation projects across industries. This is an exciting opportunity to contribute to a rapidly growing area of KPMG, gaining exposure to cutting-edge legal technology, new operating models, and managed services.

What you will do

• Contribute to multi-disciplinary engagements, taking ownership of workstreams within legal operating model, legal technology, and managed services projects.
• Provide subject matter expertise and market insights on legal transformation and AI-enabled contracting.
• Support the design and delivery of transformation roadmaps structured around our methodologies.
• Assist in developing go-to-market strategies, methodologies, and collateral, as well as alliance partner relationships.
• Act as a connector across KPMG service lines (e.g. Finance, Procurement, CIO Advisory, Risk, People & Change) to deliver integrated solutions.
• Support development of quick wins for clients such as template rationalisation, playbook creation, and CLM process mapping.

Leadership & Management

• Report to Managers and Senior Managers, supporting the growth of our service offerings and methodologies.
• Contribute to building team culture, mentoring junior colleagues, and embedding continuous improvement.
• Support business development, marketing, and knowledge capture to strengthen LBS’s positioning in the market.

Skills & Experience

• Strong consulting toolkit, with experience in process mapping, gap analysis, and stakeholder workshops.
• Excellent communication skills and the ability to manage internal and external stakeholders effectively.
• Familiarity with legal operations, legal technology, or managed services is desirable.
• Project management experience (formal qualifications advantageous but not essential).
• Commercial acumen and the ability to deliver high-quality outcomes on time and to budget.

KPMG Law is seeking a junior corporate lawyer to join its expanding team in London to focus on legal solutions for a range of clients.

The Team
KPMG Law is a disrupter in the legal services industry offering legal advisory services combined with new law and technology driven offerings and multi-disciplinary solutions. Our lawyers have the benefit of being part of an exciting start-up business within a leading global professional services firm.
The successful candidate will have experience in company law for example, M&A, equity investments and joint ventures, equity incentive arrangements and corporate reorganisations gained at a city practice and be: 

• an entrepreneurial self-starter who is excited by the opportunity to provide multi-disciplinary legal services in a different environment and manner while delivering a great service to clients

• able to understand the legal solution within the wider picture and who is keen to become a more rounded business adviser

• a driven and proactive team player who enjoys working with people from different backgrounds and disciplines  

• a good technical lawyer with a developing knowledge of the Companies Act


The role will involve:

• providing corporate legal advice on a broad range of client solutions spanning corporate reorganisations such as post-acquisition integration and legal entity rationalisation

• building relationships with other KPMG teams and KPMG clients to develop and provide multi-disciplinary solutions

• project managing projects to conclusion
 

It is expected that the successful applicant will be an English-qualified solicitor, with a minimum of 1 year PQE experience, gained in the UK at a reputable firm (but applicants with other suitable experience will also be considered). Strong academic, technical, and personal skills are essential.

We are seeking an experienced Technical Architect to join our growing Microsoft Dynamics 365 practice, with a focus on Contact Centre solutions. This role involves designing and implementing robust technical architectures, ensuring seamless integration of software developments, and collaborating closely with clients and delivery teams. The ideal candidate will have deep technical expertise in Microsoft Dynamics 365 Customer Service & Contact Centre, and a strong track record in delivering complex, large-scale implementations.

KPMG’s is looking for exceptional candidates for a Director role, with a strong experience in pricing and commercial excellence to join the team within the Pricing Centre of Excellence.

We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (CCaaS) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

They will be passionate about developing a strong community ethic within the team and driving a high performance culture.  They will have strong collaboration skills and be comfortable working as part of a global team.
 

Responsibilities
•    Building and leading the D365 CCaaS practice, developing the team to enable the delivery of our long term business strategy •    Be a champion for the D365 CCaaS Product
•    Have an exceptional understanding of Dynamics 365 CCaaS capabilities and the wider CCaaS market 
•    Driving collaboration across the CCaaS internal community 
•    Building the eminence of KPMG Microsoft Business Solutions within the marketplace
•    Developing a high performance culture within the D365 CCaaS practice
•    Supporting pre-sales and key client engagements to secure new business and demonstrate delivery excellence
•    Meet and exceed customer expectations of business knowledge, skills and behaviour.
 

Requirements

Qualifications and Skills •    Deep and broad knowledge of CCaaS in general and Microsoft Dynamics 365 Customer Service & CCaaS
•    Extensive consulting skills
•    Business Process knowledge
•    Broad understanding of software delivery 
•    Excellent soft skills and leadership qualities
•    Ability to work independently and as part of a team
•    Relevant certifications in Dynamics 365 or related technologies

Experience and Background

•    Ability to undertake senior roles in complex engagements and present to the C-Suite stakeholders
•    Experience with Microsoft Dynamics 365 Customer Service & CCaaS in a Lead Consulting role •    Experience of large scale CCaaS implementations
•    Pre-sales experience in Microsoft Dynamics 365 Customer Service & CCaaS
•    Excellent presentation and demonstration skills