KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for an Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of at least one of our core propositions; Growth Strategy, Deal Strategy, Cost and Operational strategy and Enterprise-wide Transformation.

Role Overview

The KDN Global Solution Architect, ServiceNow is crucial for driving KPMG's ServiceNow strategy across the EMA region and beyond. It involves supporting key deals, leveraging global delivery centers, and shaping the talent and location strategy for ServiceNow capabilities worldwide. The role holder will define solution architecture, develop standards, and contribute to winning client propositions through product-based solutioning, fit-gap analysis, and automation opportunities. This highly visible position offers global exposure within the KPMG network and plays a key role in achieving the firm's strategic goals for ServiceNow.

Technology Implementation Manager

Tax Technology & Innovation are a team of 300+ technologists providing technology enablement services and solutions across the Tax and Law business. This business has 2500+ tax & legal professionals covering multiple disciplines. 

The team is made up of Technology Consultants, Business Analysts, Product Owners, Data Architects & Engineers, Multi-disciplinary Engineering teams and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal.

A key focus is working with KPMG’s Global Compliance & Transformation (‘GCT’) team to grow our managed service business, helping multinational groups manage and transform their global tax and accounting compliance and reporting requirement across multiple operating regions. 

Leveraging award-winning technology, we enable our clients to utilise KPMG’s compliance and transformation expertise to drive better visibility, greater efficiency and improved risk management across their organisation and responsibilities. We are winning new clients and are growing our technology implementation team as a result of these successes.

Role summary
This role within the Strategic Communications Team and leads the development and execution of our global social media strategy, as well as oversight of a team of social media managers and coordinators, currently at three. 

Key responsibilities include:

• To lead and execute the KPMG global social media strategy including oversight and governance for all KPMGI social media channels.
• To lead and promote internal community collaboration and engagement.
• To maintain strong external landscape awareness and monitoring.

Overall, the Strategic Communications team develops and drives our external communications activities including proactive media relations and our social media across our global channels. These channels are an integral part of our programs to enhance and protect KPMG’s reputation and to positively impact our brand and improve trust. The team also provide strategic advice and counsel to KPMG’s senior leaders and other priority business units on media outreach programs and social media engagement activities.

The role will drive communication approaches to protect and enhance the firm’s reputation and support its overall Trust and Growth ambition. This is a challenging role that will involve day-to-day liaison with KPMG leadership, national firms and third parties. All outputs and outcomes must be to the highest standard and the successful candidate will need to display exceptional communication and influencing skills, agility, as well as a keen sense of business acumen and professional judgement.

KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.