Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

The Opportunity

KPMG Customer Strategy and Transformation is a centre of expertise within our Strategy and Performance Transformation practice.  We are looking for exceptional candidates for a Senior Manager role, with a Financial Services focus (ideally Banking and/ or Insurance) and experience of at least one of our core propositions: Customer strategy and product innovation; Channel transformation, and the adoption of modern CRM and AI technologies; and Servicing innovation and reengineering of customer journeys across banking, affluent, health or general insurance, and/ or life insurance.

The Strategy and Performance Transformation practice is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 180  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.

Our team works closely with client executives who own: products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for an Associate Director role, with a sector focus on the Consumer, Retail & Leisure industry and with particular experience in Deal Strategy, one of our core propositions. Additional experience across our other propositions - Growth Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation - will also be valuable.

The Strategy & Performance Transformation team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 150 practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Advisory business.

KPMG’s Strategy & Performance Transformation practice is looking for exceptional Associate Director candidates with Energy Transition experience in a Deal, Strategy and/or a Commercial role.

The Strategy & Performance Transformation team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 150 practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.

Our Audit Learning Business Partners are the critical two-way link between the business and our Learning and Development teams. As a key member of the team, your role contributes true value to the bottom line and is recognised as essential for short and long-term strategic business planning. Your responsibilities span the employee life cycle inclusive of the talent agenda, so you are a true partner to the Capability-aligned HR community. Collaboration across our operating model is a key feature of how you will deliver impactful results

Reporting to the Senior Learning Business Partner, you will build trusted advisor relationships with senior stakeholders in your business super service lines. Using your knowledge and experience of the core learning and HR competencies, coupled with your commercial awareness, you will translate your clients’ business needs into realistic and achievable solutions that reflect the learning strategy and deliver impact. It’s a fast paced and changing environment. Working closely with the Audit Technical Learning team to ensure alignment with technical learning, you will ensure non-technical learning supports the wider Audit learning strategy as a seamless experience. You will be a role model for collaboration to those around you, influencing, coaching, and challenging through accountability and quality in your work.