Role Overview

The KDN Global Solution Architect, ServiceNow is crucial for driving KPMG's ServiceNow strategy across the EMA region and beyond. It involves supporting key deals, leveraging global delivery centers, and shaping the talent and location strategy for ServiceNow capabilities worldwide. The role holder will define solution architecture, develop standards, and contribute to winning client propositions through product-based solutioning, fit-gap analysis, and automation opportunities. This highly visible position offers global exposure within the KPMG network and plays a key role in achieving the firm's strategic goals for ServiceNow.

Tax and Legal Technology Team

We are a team of 300+ technologists providing technology enablement services and solutions across the Tax and Legal business. This business has 2,500 tax & legal professionals covering multiple disciplines. We serve many thousands of clients and private individuals by providing a modern, market-leading suite of technology solutions that provide an efficient digital experience from routine to complex tax advice depending on client’s situation.

Tax is highlighted frequently as an industry where generative AI will have a significant impact on how services are provided. You will be working as a team at the forefront of navigating that change and redefining the way in which tax is determined in the UK and globally, making sure people and companies pay the right amount of tax with the minimum amount of effort.

The Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximately 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients.

Tax and Legal Technology Team

We are a team of 300+ technologists providing technology enablement services and solutions across the Tax and Legal business. This business has 2,500 tax & legal professionals covering multiple disciplines. We serve many thousands of clients and private individuals by providing a modern, market-leading suite of technology solutions that provide an efficient digital experience from routine to complex tax advice depending on client’s situation.

Tax is highlighted frequently as an industry where generative AI will have a significant impact on how services are provided. You will be working as a team at the forefront of navigating that change and redefining the way in which tax is determined in the UK and globally, making sure people and companies pay the right amount of tax with the minimum amount of effort.

The Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximately 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients.

Recognised in the market-place for our technical excellence – Transfer Pricing at KPMG is an integral part of the firm’s global community. Our diverse team focuses on compliance and/or advisory services, providing sustainable tax advice to clients, that not only helps to deliver compliance, but also supports their wider commercial objectives. And with prominent technology companies choosing to partner with us, you’ll find that you’re also working with the very best in market-leading tech.

Tax Transformation ERP – Manager

We are looking for talented Managers to join us in Canada Square, London (although flexibility on location will be considered) with experience in a broad range of areas including:

• Tax transformation experience – the ability to analyse tax requirements, design tax processes and implement tax technology solutions
• Strong and practical ERP finance and tax experience, specifically in SAP S4 HANA, Oracle or Workday, as a foundation for tax processes
• Experience of design and configuration of ERP systems for tax purposes
• Experience of implementing VAT determination engines and bolt-ons, such as Vertex O-Series, Thomson Reuters OneSource Determination, or Meridian VAT Add-On
• Tax technology implementation experience, including requirements gathering from a tax, IT and users and creating and reviewing design documentation
• Tax process knowledge, for example indirect tax, direct tax and/or transfer pricing
• Familiarity with end-to-end finance processes (Accounts Payable, Accounts Receivable, Record-to-report) and their integration with tax
• Advising on appropriate tax technology to support compliance and reporting processes
• Project management
• Client and engagement management

Roles & Responsibilities:

• Project managing the overall delivery of global and large tax transformation and technology projects, often as part of a wider finance transformation program
• Helping clients to design, build and deploy ERP and tax automation solutions which are designed for Tax
• Supporting our clients understand the importance of Tax, the optimal way to address tax requirements in their countries and the value that it can bring
• Working together with our other Tax Transformation colleagues as well as other groups in KPMG such as Consulting
• Helping clients develop robust global governance and process frameworks
• Develop our service offerings and service delivery models
• Establishing and maintaining strong client relationships with both existing and new clients
• Line manage assistant managers and graduate trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities to identify additional services that the client may need and liaise with subject specialists.
• Coaching and technical support for other team members.
• Follow KPMG best practice and policy.

Knowledge and Experience:

• Awareness of technology and automation to drive efficiency, risk management and value
• Experience in process, risk and controls design
• Excellent interpersonal skills with strong oral and written communication skills Communicates with impact, in a way that is open, honest, consistent and clear
• Takes personal responsibility and accountability for own work. Sustains a high level of drive, shows enthusiasm and a positive attitude when coping with pressure at work
• Analyses problems, identifies core issues, investigates, evaluates and integrates information
• Builds the reputation of KPMG through the quality of work, knowledge and experience 
• Awareness or experience of tax and accounting compliance processes (e.g. Direct/Indirect tax returns, statutory accounting).

Global Compliance & Transformation (our Team)

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology.