Search results for "Tax Centre of Excellence"

Experienced Professional

Service Delivery Manager

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

Agentic Technical Architect

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

Manager - Global Business Services

Location: Multiple locations

Service Line: Corp Svs& People

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Experienced Professional

Director - SAP Finance

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

SAP Warehouse Management(WM) Implementation Consultant - Manager

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

Manager - Accounting Advisory Services, Treasury

Location: London

Service Line: AAA

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Service Delivery Manager

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Service Delivery Manager 

 

As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team.  
 

Responsibilities:

 

  • Provide end to end ownership of customer service contracts
  • Work across our ITIL based services, like problem and incident management, to deliver customer outcomes
  • Coordinate effort and liaise between nearshore and offshore teams
  • Ensure that an excellent service is being consistently delivered, and end customers consistently receive the contracted services
  • Ensure effective management and process controls are in place, and escalation is effective where necessary
  • Act as a point of contact and escalation for contracted end customers
  • Build services relationships with customers
  • Track performance of services and prepare reporting on SLAs & KPIs
  • Produce regular management reports for customers and attend review meetings
  • Provide analysis, feedback and actions based on trends, root cause analysis and other reports
  • Manage service improvement plans, inclusive of formalized creation and ownership with end customers
  • Take an active involvement in recruitment and team retention
  • Participate in offering improvements and creation

 

Requirements 

  • Minimum of 5 years’ service delivery management experience working within an IT Support/Managed Services environment - specifically in Microsoft Technology
  • Good communication skills, with strong customer focus with the ability to operate at all contact levels including senior manager/director level
  • Demonstrable problem-solving skills
  • Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues
  • Organised and delivery focused, strong planning skills and process driven
  • Superior time-management skills along with strong sense of urgency
  • People orientated, with team lead qualities, with experience of influencing and impacting leadership communities at varying levels
  • Able to work independently with minimal direction
  • ITIL certified

Agentic Technical Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent



At KPMG Microsoft Business Solutions, we implement best-in-class solutions across the Microsoft technology stack. Our expertise spans the Microsoft Dynamics 365, Microsoft 365, Microsoft Fabric, and Azure platforms, enabling us to provide clients with connected, end-to-end solutions that drive meaningful business value.

The Agentic Technical Architect plays a critical role in the design, development, and delivery of Microsoft Agentic solutions across industries. This position combines deep technical knowledge with client-facing experience, and is responsible for owning key solution areas, guiding implementation teams, and supporting pre-sales and go-to-market initiatives.

The Technical Architect works closely with the Agentic Leads , Solution Consultants, and Business Development Managers to ensure client success and internal enablement.


Manager - Global Business Services

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Corp Svs& People

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


As a member of the GBS team, you will be primarily focussed on working with clients in the public sector i.e. Central Government, Healthcare, Higher Education, Infrastructure, Local Government and Policing. You will be focused on the delivery of market leading GBS solutions to the public sector including GBS Strategy, Target Op Model design, GBS Transition/Implementation and Business Process Outsourcing advisory.


Director - SAP Finance

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Director

Employment type: Full Time or Part Time

Contract type: Permanent


KPMG’s Powered Enterprise is the world-class accelerated Enterprise Business Transformation framework for cloud-based solutions that covers all 6 layers of a customer’s Target Operating Model. It supports customers to make better and faster decisions that drives positive business outcomes, reduces implementation effort while improving ROI. It combines our leading business consulting practice, technology capabilities and insights into a complete solution for intelligent enterprises.

 

The Powered Apps teams are communities of business and technology focussed professionals who work together to deliver KPMG Powered Enterprise through a standardised delivery model. The teams use their functional knowledge and experience (e.g. Finance, Supply Chain, Procurement), technology expertise (S/4HANA, CFin, RISE, BTP, MDG, etc.) and SAP SaaS applications (Ariba, SuccessFactors, etc.) to enable customers run successful business transformation programmes enabled by SAP technology.

 


SAP Warehouse Management(WM) Implementation Consultant - Manager

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


We are seeking skilled professionals with hands-on experience in designing and implementing SAP S/4HANA solutions powered by SAP BTP. This role is pivotal in delivering high-quality client engagements, focusing on enabling digital transformation and modern cloud-based solutions. The position also involves supporting business development activities and contributing to proposals that help grow our SAP practice.


Manager - Accounting Advisory Services, Treasury

Location: London

Capability: Audit

Service line: AAA

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


We have an exciting opportunity for a Manager to join our rapidly expanding Corporate Treasury Services team. Our team is focused on serving the world's leading Corporate Treasuries with their most complex business challenges. The team offer deep treasury expertise in financial products and markets, risk management, systems, governance, valuation and accounting. We work closely with other high impact functions within KPMG such as Audit, Risk Consulting and Management Consulting to provide a wide range of treasury advisory services.


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