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Experienced Professional

Customer Centric Transformation Manager

Location: Multiple locations

Service Line: Customer, Ops & Infr

Experienced Professional

Contract Performance & Insight Manager

Location: London

Service Line: Customer, Ops & Infr

Customer Centric Transformation Manager

Location: Leeds, London & Other locations

Capability: Advisory

Service line: Customer, Ops & Infr

Experience level: Manager

Employment type: Full Time

Contract type: Permanent

We are seeking a talented Management Consultant with experience in Front Office / Customer Facing Transformation experience to support our People Consulting Corporates clients by applying Business Strategy and transformation expertise, identifying opportunities, and delivering end to end Advisory engagements.

You will join an established and highly successful Front Office / Customer Facing Transformation practice, with the opportunity to leverage our leading practice methodologies and continue our growth. You will be working closely with FTSE 100 clients across a broad range of industries including Energy, Telecoms, Retail, Media and Professional Services.

Contract Performance & Insight Manager

Location: London

Capability: Advisory

Service line: Customer, Ops & Infr

Experience level: Manager

Employment type: Full Time

Contract type: Permanent

Our Contract Performance & Insight (CP&I) team sits within KPMG’s Customer and Operations Advisory practice. We’re a dynamic mix of qualified accountants and commercially minded professionals who help clients unlock value from their third-party contracts.

Using a blend of audit techniques, technology, and strategic thinking, we analyse financial performance and contract compliance to identify cost recovery opportunities and drive operational improvements. Our work spans a wide range of agreement types—from royalties and software to supplier contracts—across both public and private sectors.