Service Delivery Security Manager

Team

The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to the Security Production Assurance & Compliance Lead.  This role is critical in the provision and delivery of secure, innovative, technology-enabled services and solutions for KPMG and our clients.  The role is vital to KPMG’s ability to demonstrate that we are delivering ‘secure by design’ services and solutions such that our business stakeholders, our clients and our regulators trust KPMG.

Role

The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions.  There are 3 main areas of focus:

• Manage the security services relationship to protect the delivery of the end to service services that involve all KPMG UK Technology services, or third-party suppliers.
• Provide governance for infrastructure security services
• Provide an overview of the complete set of services provided by all KPMG UK Technology services, or third-party suppliers and troubleshoot any issues and escalate as appropriate.

 

Key responsibilities are:

• Work closely with the Service Owners who are accountable for the end-to-end services, understand their roadmap for the service and the day-to-day operational requirements

• Maintain and lead the process to manage the Governance of these services
• Ensure firm standards and guidelines are followed, and contractual or operational commitments are delivered
• Review and govern the Service Provider Quality, Improvement Plans, Issues and Operational Risks, engaging the Security Production Assurance & Compliance Lead as required
• Raise and build consensus around issues or escalations and enable timely resolution.
• Govern Service Provider Knowledge Management, Knowledge Transfer, Reporting, Documentation and other engagement practices to ensure ongoing operational excellence
• Review Service Provider capacity plan to ensure it has enough capacity to meet the required demand and is in line with the Service Owner’s roadmaps
• Consolidate and provide reports on the delivery of Security services and initiatives across the relevant KPMG capabilities
• Ensure any planned changes across Technology or Service Provider are co-ordinated to ensure there is minimum disruption to Information Security services.
• Communicate major changes or enhancements in Information Security to Service Provider/ Business function and vice-versa
• Act as a single point of contact for general queries or issues flowing to and from the Security Function to the delivery teams
• Work closely with the Service Delivery Managers and Service Owners to ensure everyone has a clear view of the remediations and expectations
• Work closely with the Security Production Assurance & Compliance Lead to implement the operational security activities, processes and standards as determined by them.
• Build long-term stakeholder relationships including negotiating service levels, and defining project scope.
• Monitor, review and drive compliance to security policies, guideline and standards (as defined by KPMG) using compliance reports supplied by the Supplier and internal teams. You will escalate issues to the Security Production Assurance & Compliance Lead where necessary
• Use your experience to propose changes to existing policies and procedures based on feedback from Internal and Supplier Service Operations teams to Security Production Assurance & Compliance Lead to drive operating efficiency and compliance
• You will support incident and problem management teams in prioritisation o

 Business Development Manager

Role Overview

The Business Development Manager will be responsible for driving utilisation and dependence upon KPMG Microsoft Business Solutions as the go-to place for all Microsoft at KPMG. Providing trusted advisor expertise with member firms around their strategic approach to fulfilling their client’s business and technology needs. The BDM will create and progress on opportunities for MBS in the International market by leveraging a hybrid skillset of business development, presales, technical excellence and delivery. Adding to this, the BDM will advocate innovation both within the firm and with clients and take a role in developing team members to their full potential as well as promoting collaboration across teams.

 

Business Development

• Own the development and execution of a demand generation strategy for a key industry market to drive pipeline and sales to agreed KPI’s
• Develop the overall positioning, uniqueness, and messaging for the Microsoft offerings through KPMG Microsoft Business Solutions into that industry
• Responsible for the generation of pipeline and execution of sales for the organisation
• Identify and develop opportunities for the organisation to diversify across sub industry, emerging technology and services propositions to build pipeline
• Work with KPMG teams to create integrated propositions to meet the needs of specific industries or clients to build pipeline
• Lead the interlock with the delivery organisation to ensure:
• Contracts with clients are robust
• The sales teams support programme delivery in partnership
• The development of innovative and profitable commercial constructs
• Develop a marketing and communications plan to drive pipeline for the organisation in white space clients
• Ensure that client relationships and commercial engagements are managed effectively to ensure successful delivery and long-term relationship development

 

Business Development – Execution

• Own and cultivate senior stakeholder relationships within key strategic accounts
• Own and manage key relationships within the KPMG partner network to drive pipeline from within the firms’ client base
• Own and manage the relationship with key Microsoft stakeholders to develop co- selling opportunities
• Lead key bids and proposals for large scale transformation programmes (typically in the €1-4m range)
• Work as a trusted advisor with clients around their strategic business and technology needs
• Leads and supports the negotiation of contracts and ensures compliance with KPMG Microsoft Business Solutions policy

 

 Requirements

• Highly experienced working in Microsoft solution sales
• Working knowledge of Microsoft technology (particularly Dynamics 365, Office 365 and Azure)
• Strong cross industry experience (Financial Services, Public Sector and Consumer Markets)
• Highly experienced working in partnership with Microsoft to develop business systems or cloud-based technology propositions to meet client needs
• Experience of working in an LLP organisation
• Demonstrable track record developing long term profitable relationships with mid and large sized organisations
• Can develop a demand generation strategy for a Microsoft solution sales team and lead the team to successful execution
• Hold led Microsoft centric transformation deals with values in excess of €2m
• Has led the development of solutions, consulting offerings and assets to drive repeatable sales
• Extensive experience working with senior stakeholders within a large consulting organisation or system integrator to develop pipeline, understanding of the unique  s

The KPMG real estate tax team is a fast-growing part of the KPMG tax practice. We are looking for excellent

candidates who are seeking a dynamic and challenging working environment within a strong

supportive leadership team.  

 

For the right candidates, there are huge opportunities to be part of an expanding business and to progress

quickly as the team grows. The work is interesting and diverse, getting involved with cutting edge developments

and working with some of the best-known real estate and infrastructure firms as well as mid-size and new market

entrants and supporting their business as they rapidly grow.

 

The team is diverse and collaborative, with individuals based across London, Manchester, Birmingham, Bristol

and Edinburgh, we embraced hybrid and flexible working long before it became the norm!

Our team has a mix of backgrounds, people who have spent their entire career in professional services, or those

with tax, legal, accounting, and regulatory backgrounds as well as a number of people who have joined from

industry and bring real practical experience to the way we can help clients. Whatever your background we will

give you the support, encouragement, and training to thrive at KPMG.

 

Successful candidates will have the opportunity to specialise in real estate taxes.

 

We would be happy to have an informal chat with you to discuss opportunities in more detail.

 
The Responsibilities: The role involves a mixture of both compliance and advisory responsibilities, with specific duties including:

• Developing and maintaining a high level of technical knowledge across real estate taxes and related

Areas including REITs.

• Supporting the management of client relationships and projects and becoming a focal point of contact

for clients within real estate taxes.

• Understanding our client's business and working with teams across KPMG to identify areas for the

provision of real estate tax and other services.

• Developing and advising on cutting edge client propositions.
• Being involved in business development and proposal activity.
• Collaborating with KPMG teams across the UK and globally to provide the highest quality real estate

tax support to our clients.

• Participating in the development of new client propositions, which will include working with technology

teams to develop new solutions, taking these to market and building the delivery model to ensure

the highest quality services are provided.

• Being an advocate for KPMG and the real estate tax team and helping us grow the business

through the delivery of relevant and high-quality services to our clients.

The Person:  

The successful candidates are likely to have some or all of the following skills:

 

• Evidence of deep technical ability relating to tax or financial services – e.g., this might be a

qualification in tax, audit, finance, law, regulation, or significant practical experience gained in an

industry role.

• Practical experience of dealing with real estate taxes within a Financial Services context –

candidates with industry or professional services experience.

• An understanding of financial markets, participants, investors (e.g., property rental businesses,

hotels, institutional.

investors, custodians, asset managers, private equity etc) and products.

• Good knowledge of Corporation Tax compliance, CIR, Anti-hybrids, REITs., QIPS.
• Excellent project management, delegation/coaching and client facing delivery skills.
• Fam

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The largest of our UK practices, Audit provides insight, challenge and expertise to some of the world’s biggest companies. We make a meaningful difference to those businesses and the wider community, by examining organisations and ensuring that their published accounts provide a true and fair reflection of their financial position. This programme is aimed at students of Black heritage seeking insight into a career in Audit. By... View full job description