Service Delivery Security Manager

Team

The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to the Security Production Assurance & Compliance Lead.  This role is critical in the provision and delivery of secure, innovative, technology-enabled services and solutions for KPMG and our clients.  The role is vital to KPMG’s ability to demonstrate that we are delivering ‘secure by design’ services and solutions such that our business stakeholders, our clients and our regulators trust KPMG.

Role

The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions.  There are 3 main areas of focus:

• Manage the security services relationship to protect the delivery of the end to service services that involve all KPMG UK Technology services, or third-party suppliers.
• Provide governance for infrastructure security services
• Provide an overview of the complete set of services provided by all KPMG UK Technology services, or third-party suppliers and troubleshoot any issues and escalate as appropriate.

Key responsibilities are:

• Work closely with the Service Owners who are accountable for the end-to-end services, understand their roadmap for the service and the day-to-day operational requirements

• Maintain and lead the process to manage the Governance of these services
• Ensure firm standards and guidelines are followed, and contractual or operational commitments are delivered
• Review and govern the Service Provider Quality, Improvement Plans, Issues and Operational Risks, engaging the Security Production Assurance & Compliance Lead as required
• Raise and build consensus around issues or escalations and enable timely resolution.
• Govern Service Provider Knowledge Management, Knowledge Transfer, Reporting, Documentation and other engagement practices to ensure ongoing operational excellence
• Review Service Provider capacity plan to ensure it has enough capacity to meet the required demand and is in line with the Service Owner’s roadmaps
• Consolidate and provide reports on the delivery of Security services and initiatives across the relevant KPMG capabilities
• Ensure any planned changes across Technology or Service Provider are co-ordinated to ensure there is minimum disruption to Information Security services.
• Communicate major changes or enhancements in Information Security to Service Provider/ Business function and vice-versa
• Act as a single point of contact for general queries or issues flowing to and from the Security Function to the delivery teams
• Work closely with the Service Delivery Managers and Service Owners to ensure everyone has a clear view of the remediations and expectations
• Work closely with the Security Production Assurance & Compliance Lead to implement the operational security activities, processes and standards as determined by them.
• Build long-term stakeholder relationships including negotiating service levels, and defining project scope.
• Monitor, review and drive compliance to security policies, guideline and standards (as defined by KPMG) using compliance reports supplied by the Supplier and internal teams. You will escalate issues to the Security Production Assurance & Compliance Lead where necessary
• Use your experience to propose changes to existing policies and procedures based on feedback from Internal and Supplier Service Operations teams to Security Production Assurance & Compliance Lead to drive operating efficiency and compliance
• You will support incident and problem management teams in prioritisation o

As an Oracle Programme Manager, you will be responsible for managing a portfolio of Oracle projects, ensuring successful safe execution, and maintaining strong client relationships. You will lead multi-disciplined teams to drive delivery excellence, leveraging Agile, Waterfall & Hybrid methodologies. Additionally, you will play a key role in business development, commercial proposition creation, and financial & commercial oversight.

Job Title/Req Number: Tech Risk Manager - Oracle Controls (106698)

Base Location: London or Birmingham, plus network of 20 offices nationally: KPMG Office Locations

The KPMG Technology Risk Consulting function is a cornerstone of our business. Operating from London and Birmingham, we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

Why Join KPMG as a Tech Risk Manager - Oracle Controls? Within Technology Risk Consulting Corporates, our ERP & Business Systems capability perform a large amount of our work providing assurance, advice and attestation to clients on their Enterprise Resource Planning (ERP) Business Management systems, specifically Oracle and SAP, and implementing GRC or data analytical solutions on top of the ERP. Our projects include delivery of ERP audits, process control, process & control optimisation, security, data analytics and ERP related GRC. This work is delivered through stand-alone assignments, or as part of internal audit engagements.

What will you be doing?

• Leading multiple Oracle assurance and/or advisory engagements.
• Responsibility for the overall output from client engagements.
• Overseeing the scoping, financial management, managing delivery risk, production and review of deliverables.
• Building and managing excellent networks and client relationships (typically at CIO, CFO and Head of Internal Audit level) across a range of organisations.
• Developing internal networks and maintaining excellent relationships with colleagues across KPMG, promoting the ERP & Business Systems capability specifically for Oracle and informing other KPMG services and capability groups of the value it could add to their engagements.

What will you need to do it?

• Experience in Oracle business analysis and understanding of core financial business processes (procure to pay, record to report, order to cash etc within an Oracle environment).
• Experience of core ERP and/or business systems - including SAP, Oracle and others.
• Functional experience of Oracle GRC, Financials.
• Functional experience of Oracle Release 12 essential and advantage of Oracle Fusion experience.
• Experience of using Oracle data analysis tools.

Skills we’d love to see/Amazing Extras:

• Proven experience in identifying and developing sales opportunities.
• Strong people management skills.
• Excellent communication skills (both written and oral) and first-rate interpersonal skills at all levels.
• Ability to present on specific subjects to a large group of people (both internal and clients/potential clients).
• Ability to break down Oracle technical data analysis into accessible business terms, which express clear opinions to all levels and are applied to the wider business environment.

To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

Our Locations: We are open to talk to Tech Risk talent across the country but our core hubs for this role are:

• London Canar

Cloud Director – Sales Leadership - Financial Services Sector

At KPMG, you will bring your industry knowledge and technology experience to map customer business challenges to on-premise and cloud technology solutions, shape end-to-end transformational journeys, and deliver real business value to our key Corporates clients. In this role, you will be part of some very exciting client engagements, lead pre-sales activities/proposals and be responsible for delivering our portfolio of technology solutions, whilst maintaining deep executive-level client relationships.
 
As part of this leadership role, you will also inherently lead our brilliant teams, and coach and mentor junior members in their own career progressions whilst contributing to our overall go-to-market activities through building the KPMG brand and being visible as a leading advisor within our clients, the market, and our alliance partners.
 
The Cloud Director role will have the following responsibilities:

• Be visible and seen as an expert in cloud transformation (including Hybrid & Multi-cloud) by the market and alliance partners alike
• Contribute to developing our financial services market growth in cloud transformation, with market facing propositions and assets, building both the KPMG and your personal brand
• Build close working relationships and be a trusted advisor to the C-suite leaders at our financial services clients, focusing on business challenges and opportunities, cloud transformation and more broadly their end-to-end technology journey
• Lead business development opportunities as a core focus in the financial services market through shaping and selling of complex, multi-stakeholder advisory and implementation services around cloud transformation
• Organize, monitor, and lead programme delivery, outcomes, and resources in large transformation programmes
• Design and build roadmaps, implementation strategies, transformation plans and high-quality assets targeting cloud solutions for the customer organisation with the aid of delivery managers, sales colleagues, and senior customer stakeholders
• Contribute to our wider capability group by developing new services and our people
   

The Person
 

• Excellence in consulting skills, with the ability to present complex solutions to business executives. Previous experience in a large consulting organisation is a plus
• Proven business development experience, leading client proposals and RFP’s for cloud transformation and migration projects
• Have the experience and gravitas to build a deep trusted advisor relationship with C-level client stakeholders to guide them how to progress their cloud journey
• Experience doing application migrations including

KPMG’s Infrastructure Group in the UK consists of c400 professionals and is widely recognised as one of the world’s leading independent business, financial and regulatory advisers in infrastructure.. The group has locations in London, Birmingham, Edinburgh, Leeds and Manchester, but is organised on a national basis.

We provide in-depth advice on strategic, financial, regulatory and commercial issues driving investments in infrastructure across Power & Utilities (“P&U”), Transport, Telecoms and Social Infrastructure in the UK and globally. Our work includes market and policy design, economic and regulatory analysis, deal structuring and execution, as well as strategic and transaction advice to enable private and public capital to fund infrastructure. We work closely with other functions within KPMG to advise clients on mergers and acquisitions, valuations, tax, accounting, and due diligence.

Power & Utilities is one of the the largest business area for the Infrastructure Group and encompasses work for large clients in the sector, including all of the leading UK energy and water companies as well as some of the largest utilities in Europe and beyond. We are currently expanding our Telecoms and Digital practice within our Power & Utilities business. Our Telecoms and Digital team delivers expert advice on regulations, policy development, and commercial strategy. Drawing on our diverse expertise in economics, regulatory finance and sector-specific knowledge, we help clients navigate complex challenges and capitalize on emerging opportunities.

Whilst headquartered in the UK, we work extensively with other international KPMG member firms. Working seamlessly with KPMG's global network, we combine international leading practices with deep local market expertise to deliver tailored solutions for our clients across the telecommunications and digital landscape.