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Experienced Professional

Service Delivery Manager

Location: Multiple locations

Business Area: Technology

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Experienced Professional

Manager - Lead AI Engineer

Location: Multiple locations

Business Area: Cloud Engineering, Data & Analytics & Other business areas

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Experienced Professional

SuccessFactors HR Senior Manager

Location: Multiple locations

Business Area: Consulting Technology

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Experienced Professional

Senior Manager - Supply Chain

Location: Multiple locations

Business Area: Infrastructure Advisory Group

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Experienced Professional

Assistant Manager - Actuarial Life

Location: Multiple locations

Business Area: Financial Risk Management

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Insight Graduate

Insight Graduate Black Heritage Talent - Tax and Law Insight Manchester TBC 2026

Location: Manchester

Business Area:

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Service Delivery Manager

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Business Area: Technology

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Service Delivery Manager 

 

As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team.  
 

Responsibilities:

 

  • Provide end to end ownership of customer service contracts
  • Work across our ITIL based services, like problem and incident management, to deliver customer outcomes
  • Coordinate effort and liaise between nearshore and offshore teams
  • Ensure that an excellent service is being consistently delivered, and end customers consistently receive the contracted services
  • Ensure effective management and process controls are in place, and escalation is effective where necessary
  • Act as a point of contact and escalation for contracted end customers
  • Build services relationships with customers
  • Track performance of services and prepare reporting on SLAs & KPIs
  • Produce regular management reports for customers and attend review meetings
  • Provide analysis, feedback and actions based on trends, root cause analysis and other reports
  • Manage service improvement plans, inclusive of formalized creation and ownership with end customers
  • Take an active involvement in recruitment and team retention
  • Participate in offering improvements and creation

 

Requirements 

  • Minimum of 5 years’ service delivery management experience working within an IT Support/Managed Services environment - specifically in Microsoft Technology
  • Good communication skills, with strong customer focus with the ability to operate at all contact levels including senior manager/director level
  • Demonstrable problem-solving skills
  • Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues
  • Organised and delivery focused, strong planning skills and process driven
  • Superior time-management skills along with strong sense of urgency
  • People orientated, with team lead qualities, with experience of influencing and impacting leadership communities at varying levels
  • Able to work independently with minimal direction
  • ITIL certified

Manager - Lead AI Engineer

Location: Aberdeen, Birmingham & Other locations

Capability: Audit

Business Area: Cloud Engineering, Data & Analytics & Other business areas

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


The Audit Technology team at KPMG is driving innovation at the intersection of auditing and advanced technological solutions, reshaping the future of audit delivery. By combining expertise in Artificial Intelligence, Data Engineering, Data Analytics, and Software Development, the team is revolutionising the auditing process to deliver smarter, faster, and more reliable outcomes.

As a Lead AI Engineer, you will report to AI Engineering Squad Lead and lead the technical delivery of AI projects within your squad, collaborating with data scientists, engineers, developers, cloud architects, and audit professionals to create scalable AI systems that improve audit quality, efficiency, and insights.


SuccessFactors HR Senior Manager

Location: Birmingham, London & Other locations

Capability: Advisory

Business Area: Consulting Technology

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


Technology is one of the KPMG’s priority investment areas – Connected Technology services the whole of the KPMG client-side business portfolio through delivery of core technology, transformational processes and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. 

 

As our HR technology practice continues to grow we are seeking talented individuals with experience of SuccessFactors implementations. This is a high-profile role within the team, requiring a balance of business development / sales origination and client delivery, including deep solution/configuration experience across Employee Central.


Senior Manager - Supply Chain

Location: Birmingham, Glasgow & Other locations

Capability: Advisory

Business Area: Infrastructure Advisory Group

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


Senior Manager role – Supply Chain

 

Summary of Role Purpose:

 

KPMG's Supply Chain practice helps clients build leading-edge supply chain capabilities across end-to-end operations. We combine deep sector insight, expert consulting capabilities, and trusted relationships to design and implement supply chain transformation programmes, including digital and technology integration.

 

We are seeking a highly motivated Senior Manager who is looking to leverage and expand their expertise in Supply Chain, with a proven track record of delivering exceptional results leading complex projects and driving business growth. The diverse nature of our engagements requires candidates to demonstrate comfort working with ambiguity and a commitment to continuous adaptation and professional development. The ideal candidate will possess a strong background in developing transformative operating models across a broad spectrum of industries through data-driven insights and the effective deployment of leading-edge technologies.

 

Description of the role:

Our clients trust us to deliver trusted advice, and we need a Senior Manager who can uphold and elevate that standard. You’ll lead client engagements, drive business development initiatives, and foster team growth, making a significant impact on our success and the strategic direction of our practice.

 

Key Responsibilities:

  • Lead and oversee high-impact client engagements, solidifying our position as the most trusted advisor in Supply Chain.
  • Apply cutting-edge problem-solving to projects across Transformation, Digital, and Sustainability, driving innovation and thought leadership.
  • Serve as the primary client contact, delivering clear and impactful communications, building long-term relationships and identifying new opportunities.
  • Drive insightful analysis, blending KPMG expertise with market intelligence and data analytics, to provide strategic recommendations and actionable insights.
  • Leverage your industry experience to fuel sales, new business, and proposition development, expanding our market presence and service offerings.
  • Cultivate an inclusive team culture, empowering team members and fostering their growth, mentoring and developing future leaders within the practice.

 

What You’ll Bring:

  • Proven experience leading Supply Chain technology projects for diverse clients.
  • Expertise in Supply Chain processes: S&OP, Transport, Warehouse Management, Network Optimisation, and more.
  • Experience designing and implementing Supply Chain operating model transformations.
  • Experience of ERP platforms such as Microsoft Dynamics, SAP, Oracle and/or best of breed supply chain solutions (LLamasoft, Kinaxis, o9, Anaplan etc)
  • Change management experience in complex, multi-national environments (a plus).
  • A passion for contributing to the development of innovative solutions and assets.
  • Ideally experience in one of the following sectors Consumer Goods, Retail, Oil and Gas, Aerospace & Defence, or Industrial.

 

 

Role dimensions:

 

Leadership and management

KPMG's Operational Transforma


Assistant Manager - Actuarial Life

Location: Bristol, Edinburgh & Other locations

Capability: Advisory

Business Area: Financial Risk Management

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


The KPMG Actuarial Consulting function is a cornerstone of our business. Operating from our major UK offices we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience & Digital, Strategy, Forensic, Risk & Regulatory, People and Talent, and Operational & Financial Transformation, through to Cyber and Technology. We do that by immersing ourselves in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes.

As a Qualified Actuarial Consultant at KPMG you take a lead delivery role, managing small teams across a wide range of client projects such as IFRS 17 impact assessments and implementations, finance transformations, companies mergers and acquisitions, providing advice on capital models or supporting our own Audit colleagues.

In this role you will be leading project teams in the delivery of client engagements and providing technical input to a number of projects and drafting reports and presentations.

 


Insight Graduate Black Heritage Talent - Tax and Law Insight Manchester TBC 2026

Location: Manchester

Capability: Tax & Law

Experience level: Insight Graduate

Employment type: Full Time


Join our Tax Insight programme and learn about working collaboratively with organisations of all shapes and sizes, helping them to navigate complex tax policy landscapes, and stay compliant with regulation by paying the right tax at the right time  This programme is aimed primarily at students of Black heritage seeking an insight into a career in Tax. By Black Heritage we mean students who might identify as Black, African, Car... View full job description

Programme Overview

Capability:
Tax & Law
Programme Length:
3 days
Qualifications:
N/A
Entry Requirements:

At KPMG, everyone brings a unique perspective, and we want to ensure that you have the best opportunity to demonstrate your potential. We want to discover your individual strengths and attributes to help us to know whether you’ll enjoy working here and how you’ll thrive. That’s why we operate an open access policy and an application process that will assess both your qualifications and your qualities.

Generally, you’ll be expected to demonstrate the following grades (*or equivalents), to show that you’re able to successfully study for professional qualifications. If you are a few grades or points short, we would still encourage you to apply, as your application will be reviewed together with your performance in our assessments. You‘ll also have the opportunity to provide additional information for us to assess your application and potential in the context of your socio-economic background and/or any extenuating circumstances, which may have a positive uplift on your academic achievements through contextual recruitment.  You can find out more here

  • 5 GCSEs* at A* – C or at 4 – 9 (inc. English Language and Maths at Grade B or 5), or for Scotland 5 National 5 qualifications at Grades A – C (inc. English Language and Maths at Grade B or equivalent)
  • 120 UCAS points* from your ‘top’ 3 grades, excluding General Studies under the 2017 tariff point system at A Level (300 UCAS points pre-2017) or at Higher/Advanced Higher Level for Scotland.
  • On track to achieve a 2:1 undergraduate degree in any discipline.

The programme will be offered to students who are in their final year of study or recently graduated. Whilst on the programme, you’ll have the opportunity to take an assessment, and if successful, you could secure a position on one of our 2026 Tax graduate programmes.

Key Skills:

Throughout the recruitment process we will be looking to learn more about your strengths.

To be successful on this programme, you will be required to demonstrate the strengths that we look for in our graduates at KPMG.

Learn more about what we look for and how to apply here.

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