MS Dynamics CE Solution Architect

About us

KPMG Microsoft Business Solutions a growing Microsoft Dynamics Practice delivering world class solutions in ERP, CRM, and e-Commerce. Our solutions are focused on advisory and implementation services that relate to the implementation of Microsoft Dynamics 365 products including (CRM & ERP). Such systems are strategic IT solutions which integrate all the management information across an entire organisation into one single intuitive software application. They embrace all departments of a company from finance to manufacturing to customer relationship management, HR, and sales, in one single system.

About the Role:

The Dynamics CE Solution Architect is a core team member of KPMG customer delivery of Microsoft Dynamics 365 cantered solutions. The CE Solution Architect should have extensive experience across all phases of enterprise Dynamics CE projects. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients, managing onshore consultants, working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused on Dynamics CE functionality, Power Platform, and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst leading and mentoring more junior staff.

This role is an important element of KPMG Microsoft Business Solutions’ delivery of Microsoft Dynamics 365 CE projects. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.

Responsibilities:

• Contribute to the delivery of high-quality business and software solutions to our clients using your knowledge of Dynamics 365 CE functional capabilities working closely with client teams and business stakeholders
• Lead, organise, manage, and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and delivery team(s)
• Ownership for the delivery of high-quality business and software solutions to our clients using their deep understanding of Dynamics 365 CE functional capabilities
• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements
• Interface effectively with other members of the delivery team and the solution Architect to ensure that the Power Platforms solution meets client’s requirements
• Strong contribution to the wider CE practice by defining training needs within the team and coaching or mentoring other team members
• Identify business/project risk and mitigate or communicate as necessary
• Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations 
• The creation of high quality and sustainable client solutions and project documentation including support for testing activities
• Deliver all consultancy and configuration work according to KPMG project methodology, ensuring that all software applications are implemented successfully according to the project plan: on time and on budget
• Contribute to Pre-Sales activities as required including building demo and proof of concept solutions for various client presentations
• Delivery of end-user training to clients and colleagues where applicable
• Meet and exceed customer expectations of business knowledge, skills, and behaviour
• Identify business/project risks and mitiga

KPMG Microsoft Business Solutions are looking for an experienced D365 Commerce Solution Architect, you will lead the design and delivery of Microsoft Dynamics 365 Commerce (Retail/Omnichannel) solutions for enterprise clients. You will have deep expertise in D365 Commerce, including POS, e-commerce, call center, and retail operations, with a proven track record of end-to-end implementations. You will work closely with clients, manage consultants, and collaborate with development teams to deliver robust, scalable, and integrated Commerce solutions. The role includes presales activities, proposal development, and mentoring junior staff

This role is therefore key to KPMG Microsoft Business Solutions’ customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.

Main Responsibilities

Project Responsibilities

• The Functional Solution Architect will drive the delivery of Microsoft Dynamics 365 Finance/SCM/Retail solutions following best practices
• Owning the solution for the Finance and/or SCM and/or Retail work stream, making design decisions and reviewing/creating solution documentation
• Responsible for leading and managing a team comprising of a group of talented consultants each holding different levels of expertise
• Have excellent understanding of D365FO functional capabilities
• Involvement with functional interfaces and Integrations with D365FO
• Provide on-site support as required by company or client. Work with onsite engagement team & client team to gather requirements, determine expectations & finalize deliverables
• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Ensure quality project delivery of deliverables produced and demonstrate experience in system and functional testing
• Advise client and delivery team members of scope (creep) and use of change control processes
• Delivery of end-user training to clients and colleagues where applicable
• Demonstrate ability around upselling and understanding of additional company capabilities
• Involvement in responding to RFPs and RFQs
• Demonstrate excellent foundational consulting skills, including analytical know-how, written. & verbal communication, team participation & presentation skills
• Solves and advises on complex problems with creative solutions
• Meet and exceed customer expectations from business knowledge, skills, and behaviour
• Carry out additional duties as may occur from time to time as instructed and agreed by Project leads and Directors
• Identify business/project risk and mitigate or communicate as necessary
• Ensure progress updates are communicated to relevant parties both formally and informally
  
  

Practice Responsibilities

• Awareness of product roadmap and the content of future releases of D365FO in the Commerce area and demonstrate changes/additions to team members
• Identify practice development activities and strong involvement in the creation and delivery of these to fellow colleagues
• Strong involvement in further development of Finance and/or SCM and/or Retail capabilities in D365FO product team
• Promotes the Values of our company
• Leads people and helps to gr

We are seeking a talented individual with experience of Procurement implementations and detailed working knowledge of Source to Pay software including one or more of the following; Coupa, Ivalua, Oracle, GEP, ZIP, ORO or ServiceNow. While predominantly focusing on ensuring successful delivery of our programmes you will play an important role in several key areas, including:
•    Procurement Solution Architectures – driving business strategy that meets the relevant client business, technology and regulatory requirements
•    Delivery Excellence – achievement of high-quality outcomes in the delivery of products or services to our clients. 
•    Practice Development – Ensuring that the team continues to deliver value to our clients through understanding leading practice developments, potential disruptors to the market in the shape of new technologies (including Agentic AI, intake and orchestration) and helping to ensure the team are sufficiently equipped to support our clients
•    Sales Support – Providing your experience and knowledge into the sales cycle ensuring our clients are set up for success  

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