We are looking for an experienced Pre-Sales Solution Architect (Contact Centre as a Service)  to take on this role in our growing practice. The role involves implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

The Microsoft Business Solutions (MBS) business unit at KPMG are looking for an experienced Dynamics 365 for Finance and Operations (D365FO) Lead Consultant with knowledge in all phases of large-scale enterprise D365FO projects with a hands-on approach and proven experience in end-to-end implementations, along with interfacing and integration of Dynamics products. Consultancy experience is a must as this role will entail continuous interaction with clients, managing onshore consultants while also working with both onshore and offshore development teams. This role will also require a level of presales activities focused around D365FO and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development while mentoring more junior staff.

This role is therefore key to KPMG Microsoft Business Solutions’ customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm.

KPMG Microsoft Business Solutions is seeking an experienced Dynamics 365 for Finance and Operations (D365FO) Solutions Architect with extensive experience across all phases of large-scale enterprise D365FO projects. This role requires a hands-on approach and proven experience in end-to-end implementations, with a strong understanding of financial and supply chain processes and procedures. The ideal candidate will also have practical knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is essential, as the role will involve continuous interaction with clients, managing onshore consultants, and collaborating with both onshore and offshore development teams. Additionally, the role will require presales activities focused on D365FO functionality and the wider Microsoft platform, including contributing to proposal development and business development. The successful candidate will also provide leadership and mentoring to junior staff.

This position is crucial to the success of KPMG Microsoft Business Solutions' customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It presents a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.

Within Technology Strategy we deliver collaborative team engagements, working together across these capabilities to help our clients get the best from their IT services. We are growing our team to meet an ever-increasing demand for our market leading services and are seeking your relevant expertise and experience to join us.

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.

You will be a Senior Manager within our Tech Transformation Practice (aligned to WAM Consulting) and will be helping both grow our business and ensure our teams deliver high quality advice to clients. You should expect to be involved in a wide range of challenging client engagements across the WAM value chain for clients from across the ecosystem. As a Senior Manager you will be expected to lead on the delivery of key client work items such as leading programmes or being responsible for building KPMG IP. 

It is also expected that you will lead and manage more junior members of the KPMG team as part of project delivery. You will be an example to more junior members of staff who will look to you for advice, guidance and development support.   

As a Senior Manager it is likely that you will also be required to support Directors and Partners with business development activity such as helping with proposition development, proposals, RFP responses and pipeline management.

In addition to supporting the build out of the client proposition for technology, you will also be expected to support the development of the practice in a broader sense, such as through the development and nurturing of junior talent, training, internal communications and contribution to the positive culture and supportive working environment.