At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability comes from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

KPMG’s Innovation Reliefs and Incentives team is made up of tax, engineering, science and technology specialists delivering expert advice to a broad range of clients across almost every industry sector. As one of the largest teams in the industry, our continued investment in innovation advisory means that we seek engineers, scientists and tax professionals to join us on the next exciting phase of our growth.

Our team works with clients from owner managed business, to large multinational organisations, and we are looking for an Assistant Manager with a strong financial, accounting and tax background to assist clients across a suite of innovation advisory services including R&D tax Credits, Patent Box, R&D Allowances, Grants and Innovation Advisory services. This is an excellent opportunity for someone with an Honours/ Post Graduate Degree in finance, accounting and tax or another discipline plus ACA/ACCA/CTA/ATT and that either has industry financial experience or working knowledge of the R&D tax legislation. 

KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for an Associate Director role.  The role will focus on Deal Strategy within the Media industry as part of the wider Telecommunications-Media-Technology sector, but with scope to work on the wider range of services including Growth Strategy, Deal Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation.

The Strategy & Performance Transformation team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 150  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.

KPMG Microsoft Business Solutions is seeking an experienced Dynamics 365 for Finance and Operations (D365FO) Solutions Architect with extensive experience across all phases of large-scale enterprise D365FO projects. This role requires a hands-on approach and proven experience in end-to-end implementations, with a strong understanding of financial and supply chain processes and procedures. The ideal candidate will also have practical knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is essential, as the role will involve continuous interaction with clients, managing onshore consultants, and collaborating with both onshore and offshore development teams. Additionally, the role will require presales activities focused on D365FO functionality and the wider Microsoft platform, including contributing to proposal development and business development. The successful candidate will also provide leadership and mentoring to junior staff.

This position is crucial to the success of KPMG Microsoft Business Solutions' customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It presents a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.

We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (CCaaS) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

They will be passionate about developing a strong community ethic within the team and driving a high performance culture.  They will have strong collaboration skills and be comfortable working as part of a global team.
 

Responsibilities
•    Building and leading the D365 CCaaS practice, developing the team to enable the delivery of our long term business strategy •    Be a champion for the D365 CCaaS Product
•    Have an exceptional understanding of Dynamics 365 CCaaS capabilities and the wider CCaaS market 
•    Driving collaboration across the CCaaS internal community 
•    Building the eminence of KPMG Microsoft Business Solutions within the marketplace
•    Developing a high performance culture within the D365 CCaaS practice
•    Supporting pre-sales and key client engagements to secure new business and demonstrate delivery excellence
•    Meet and exceed customer expectations of business knowledge, skills and behaviour.
 

Requirements

Qualifications and Skills •    Deep and broad knowledge of CCaaS in general and Microsoft Dynamics 365 Customer Service & CCaaS
•    Extensive consulting skills
•    Business Process knowledge
•    Broad understanding of software delivery 
•    Excellent soft skills and leadership qualities
•    Ability to work independently and as part of a team
•    Relevant certifications in Dynamics 365 or related technologies

Experience and Background

•    Ability to undertake senior roles in complex engagements and present to the C-Suite stakeholders
•    Experience with Microsoft Dynamics 365 Customer Service & CCaaS in a Lead Consulting role •    Experience of large scale CCaaS implementations
•    Pre-sales experience in Microsoft Dynamics 365 Customer Service & CCaaS
•    Excellent presentation and demonstration skills

KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest growing Microsoft transformation teams in the UK. We partner with organisations to modernise their customer engagement, combining Dynamics 365, Power Platform, Microsoft Cloud, and innovative AI solutions like Copilot.

Our work spans modern contact centres, intelligent customer and colleague experiences, low code innovation and data driven automation. We value clarity, curiosity and doing work we are genuinely proud of. If you enjoy solving real problems with modern technology, you will fit in well here.