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Experienced Professional

CCaaS Solution Architect

Location: Multiple locations

Business Area: Consulting Technology

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Experienced Professional

Manager, Deal Strategy and Commercial Due Diligence - Media sector (London)

Location: London

Business Area: Strategy

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Experienced Professional

Director - SAP Finance

Location: Multiple locations

Business Area: Consulting Technology

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Experienced Professional

Director - Deal Strategy & Commercial Due Diligence, Media sector

Location: Multiple locations

Business Area: Strategy

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Experienced Professional

Sector Executive - Consumer and Retail

Location: Multiple locations

Business Area: KPMG International

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Experienced Professional

Senior Manager - Supply Chain

Location: Multiple locations

Business Area: Infrastructure Advisory Group

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CCaaS Solution Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Business Area: Consulting Technology

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (CCaaS) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

They will be passionate about developing a strong community ethic within the team and driving a high performance culture.  They will have strong collaboration skills and be comfortable working as part of a global team.
 

Responsibilities
•    Building and leading the D365 CCaaS practice, developing the team to enable the delivery of our long term business strategy •    Be a champion for the D365 CCaaS Product
•    Have an exceptional understanding of Dynamics 365 CCaaS capabilities and the wider CCaaS market 
•    Driving collaboration across the CCaaS internal community 
•    Building the eminence of KPMG Microsoft Business Solutions within the marketplace
•    Developing a high performance culture within the D365 CCaaS practice
•    Supporting pre-sales and key client engagements to secure new business and demonstrate delivery excellence
•    Meet and exceed customer expectations of business knowledge, skills and behaviour.
 

Requirements


Qualifications and Skills •    Deep and broad knowledge of CCaaS in general and Microsoft Dynamics 365 Customer Service & CCaaS
•    Extensive consulting skills
•    Business Process knowledge
•    Broad understanding of software delivery 
•    Excellent soft skills and leadership qualities
•    Ability to work independently and as part of a team
•    Relevant certifications in Dynamics 365 or related technologies

 

Experience and Background


•    Ability to undertake senior roles in complex engagements and present to the C-Suite stakeholders
•    Experience with Microsoft Dynamics 365 Customer Service & CCaaS in a Lead Consulting role •    Experience of large scale CCaaS implementations
•    Pre-sales experience in Microsoft Dynamics 365 Customer Service & CCaaS
•    Excellent presentation and demonstration skills


Manager, Deal Strategy and Commercial Due Diligence - Media sector (London)

Location: London

Capability: Advisory

Business Area: Strategy

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for a Manager role.  The role will focus on Deal Strategy within the Media industry as part of the wider Telecommunications-Media-Technology sector, but with scope to work on the wider range of services including Growth Strategy, Deal Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation.

The Strategy & Performance Transformation team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 150  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.


Director - SAP Finance

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Business Area: Consulting Technology

Experience level: Director

Employment type: Full Time or Part Time

Contract type: Permanent


KPMG’s Powered Enterprise is the world-class accelerated Enterprise Business Transformation framework for cloud-based solutions that covers all 6 layers of a customer’s Target Operating Model. It supports customers to make better and faster decisions that drives positive business outcomes, reduces implementation effort while improving ROI. It combines our leading business consulting practice, technology capabilities and insights into a complete solution for intelligent enterprises.

 

The Powered Apps teams are communities of business and technology focussed professionals who work together to deliver KPMG Powered Enterprise through a standardised delivery model. The teams use their functional knowledge and experience (e.g. Finance, Supply Chain, Procurement), technology expertise (S/4HANA, CFin, RISE, BTP, MDG, etc.) and SAP SaaS applications (Ariba, SuccessFactors, etc.) to enable customers run successful business transformation programmes enabled by SAP technology.

 


Director - Deal Strategy & Commercial Due Diligence, Media sector

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Business Area: Strategy

Experience level: Director

Employment type: Full Time

Contract type: Permanent


KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for a Director role.  The role will focus on Deal Strategy within the Media industry as part of the wider Telecommunications-Media-Technology sector, but with scope to work on the wider range of services including Growth Strategy, Deal Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation.

The Strategy & Performance Transformation team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 150  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.


Sector Executive - Consumer and Retail

Location: Aberdeen, Birmingham & Other locations

Capability: International

Business Area: KPMG International

Experience level: Senior Manager

Employment type: Full Time or Part Time

Contract type: Secondment


Role Summary

  • Working with the Global Consumer, Retail and Leisure Sector Head, you will support in:
  • Driving strategic growth across the Consumer, Retail and Leisure sector
  • Promoting our brand in the market
  • Publishing strong points of view and compelling thought leadership
  • Being the market voice in solution development and leading on development and execution of bridge campaigns for the sector

Supporting and holding to account Global Lead Partners and Country leaders within the Consumer, Retail and Leisure sector for growth.


Senior Manager - Supply Chain

Location: Birmingham, Glasgow & Other locations

Capability: Advisory

Business Area: Infrastructure Advisory Group

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


Senior Manager role – Supply Chain

 

Summary of Role Purpose:

 

KPMG's Supply Chain practice helps clients build leading-edge supply chain capabilities across end-to-end operations. We combine deep sector insight, expert consulting capabilities, and trusted relationships to design and implement supply chain transformation programmes, including digital and technology integration.

 

We are seeking a highly motivated Senior Manager who is looking to leverage and expand their expertise in Supply Chain, with a proven track record of delivering exceptional results leading complex projects and driving business growth. The diverse nature of our engagements requires candidates to demonstrate comfort working with ambiguity and a commitment to continuous adaptation and professional development. The ideal candidate will possess a strong background in developing transformative operating models across a broad spectrum of industries through data-driven insights and the effective deployment of leading-edge technologies.

 

Description of the role:

Our clients trust us to deliver trusted advice, and we need a Senior Manager who can uphold and elevate that standard. You’ll lead client engagements, drive business development initiatives, and foster team growth, making a significant impact on our success and the strategic direction of our practice.

 

Key Responsibilities:

  • Lead and oversee high-impact client engagements, solidifying our position as the most trusted advisor in Supply Chain.
  • Apply cutting-edge problem-solving to projects across Transformation, Digital, and Sustainability, driving innovation and thought leadership.
  • Serve as the primary client contact, delivering clear and impactful communications, building long-term relationships and identifying new opportunities.
  • Drive insightful analysis, blending KPMG expertise with market intelligence and data analytics, to provide strategic recommendations and actionable insights.
  • Leverage your industry experience to fuel sales, new business, and proposition development, expanding our market presence and service offerings.
  • Cultivate an inclusive team culture, empowering team members and fostering their growth, mentoring and developing future leaders within the practice.

 

What You’ll Bring:

  • Proven experience leading Supply Chain technology projects for diverse clients.
  • Expertise in Supply Chain processes: S&OP, Transport, Warehouse Management, Network Optimisation, and more.
  • Experience designing and implementing Supply Chain operating model transformations.
  • Experience of ERP platforms such as Microsoft Dynamics, SAP, Oracle and/or best of breed supply chain solutions (LLamasoft, Kinaxis, o9, Anaplan etc)
  • Change management experience in complex, multi-national environments (a plus).
  • A passion for contributing to the development of innovative solutions and assets.
  • Ideally experience in one of the following sectors Consumer Goods, Retail, Oil and Gas, Aerospace & Defence, or Industrial.

 

 

Role dimensions:

 

Leadership and management

KPMG's Operational Transforma


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