Service Delivery Security Manager

Team

The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to the Security Production Assurance & Compliance Lead.  This role is critical in the provision and delivery of secure, innovative, technology-enabled services and solutions for KPMG and our clients.  The role is vital to KPMG’s ability to demonstrate that we are delivering ‘secure by design’ services and solutions such that our business stakeholders, our clients and our regulators trust KPMG.

Role

The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions.  There are 3 main areas of focus:

• Manage the security services relationship to protect the delivery of the end to service services that involve all KPMG UK Technology services, or third-party suppliers.
• Provide governance for infrastructure security services
• Provide an overview of the complete set of services provided by all KPMG UK Technology services, or third-party suppliers and troubleshoot any issues and escalate as appropriate.

Key responsibilities are:

• Work closely with the Service Owners who are accountable for the end-to-end services, understand their roadmap for the service and the day-to-day operational requirements

• Maintain and lead the process to manage the Governance of these services
• Ensure firm standards and guidelines are followed, and contractual or operational commitments are delivered
• Review and govern the Service Provider Quality, Improvement Plans, Issues and Operational Risks, engaging the Security Production Assurance & Compliance Lead as required
• Raise and build consensus around issues or escalations and enable timely resolution.
• Govern Service Provider Knowledge Management, Knowledge Transfer, Reporting, Documentation and other engagement practices to ensure ongoing operational excellence
• Review Service Provider capacity plan to ensure it has enough capacity to meet the required demand and is in line with the Service Owner’s roadmaps
• Consolidate and provide reports on the delivery of Security services and initiatives across the relevant KPMG capabilities
• Ensure any planned changes across Technology or Service Provider are co-ordinated to ensure there is minimum disruption to Information Security services.
• Communicate major changes or enhancements in Information Security to Service Provider/ Business function and vice-versa
• Act as a single point of contact for general queries or issues flowing to and from the Security Function to the delivery teams
• Work closely with the Service Delivery Managers and Service Owners to ensure everyone has a clear view of the remediations and expectations
• Work closely with the Security Production Assurance & Compliance Lead to implement the operational security activities, processes and standards as determined by them.
• Build long-term stakeholder relationships including negotiating service levels, and defining project scope.
• Monitor, review and drive compliance to security policies, guideline and standards (as defined by KPMG) using compliance reports supplied by the Supplier and internal teams. You will escalate issues to the Security Production Assurance & Compliance Lead where necessary
• Use your experience to propose changes to existing policies and procedures based on feedback from Internal and Supplier Service Operations teams to Security Production Assurance & Compliance Lead to drive operating efficiency and compliance
• You will support incident and problem management teams in prioritisation o

At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability comes from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

KPMG’s Fixed Asset Tax Services Team (capital allowances) is made up of tax advisers, accountants, chartered surveyors and ex-HMRC inspectors who deliver expert advice to a broad range of clients across almost every industry sector. As one of the largest teams in the industry, our continued investment and desire to grow means that we seek a capital allowances specialist in London.

Our team works with clients ranging from owner-managed businesses to large multinational organisations. We are seeking a Manager to join our London team, focusing primarily on the real estate, infrastructure, banking, and insurance sectors, who has a background in capital allowances, tax or accounting.

Role and Responsibilities:

The successful applicant will be:

• A client-facing individual, responsible for building internal and external relationships in order to win projects and drive sales growth both independently and as part of the market team.
• Working with and managing engagement teams both locally and nationally to prepare capital allowances claims, elections and allowances statements.
• Actively involved in delivering and managing ad-hoc advisory work such as entitlement reviews, transaction input (such as tax due diligence, structuring and modelling) and significant one-off consultancy projects.
• Managing internal mandatory risk procedures.
• Ensuring the junior engagement team are keeping documentation up to date and managing junior team members.
• Sharing knowledge.
• Working with local stakeholders and peers to establish a strong network of referrals and business development opportunities.
• Proactively managing business development opportunities and assisting in the preparation of pr

Summary of Role

The SAP Alliance Lead is responsible for managing and developing the strategic partnership between KPMG and SAP, focusing on driving business growth by leveraging SAP solutions to deliver client services across various industries, including identifying new sales opportunities, leading joint go-to-market initiatives, and ensuring seamless integration between KPMG's expertise and SAP's technology offerings. 

We require an outstanding Alliance professional, with extensive client facing experience, knowledge of the people and propositions associated with SAP and the sales leadership skills to drive the growth that the SAP business presents to KPMG.

The “new” SAP Alliance offers a unique and considerable market opportunity for KPMG – where numerous companies will need to upgrade from legacy on-premise SAP (or indeed, other enterprise systems) to cloud-based solutions – for SAP, this is S4HANA.

Description of Role 

As an Alliance Lead you will be responsible for:

• Developing, nurturing and maintaining key and significant relationships with the Alliance Partner and acting as key contact / "face of" KPMG
• Regularly interfacing between the Alliance Team (or equivalent) at our Alliance Partners, chairing weekly update meetings and taking decisive action accordingly
• Enhancing our brand with our Alliance Partners - i.e. ensuring that KPMG is always front and centre of their partner ecosystem.  If our Alliance Partner is implementing their technology, they should wish to do so with KPMG as their implementation / consulting partner
• Drafting, agreeing, and most importantly, executing a go-to-market plan with our Alliance Partner. This plan should:
• Determine, foster and encourage key relationships - i.e. who from KPMG aligns with the key stakeholders at our Alliance Partner
• Agree how we generate demand in the market together and then, activate as appropriate
• Identify which opportunities / targets we will work on together and then, drive dogmatic activation plans in conjunction with appropriate Advisory colleagues and Alliance Partner Account Executives
• Prioritise our approach together - what are we focusing on; when; who is involved; what are the stage gate measurements of success
• Importantly, the plan needs to underpin how we work together and how we win together
• Ongoing and regular governance of both the plan, and also our successful relationship with the Alliance Partner
• Ongoing and regular updates to senior stakeholders from both KPMG and our Alliance Partner to meet KPIs, as well as monitor progress
• Make introductions as necessary - i.e. respective Sector Leads from both sides; or Industry Leads; or key Client / Account Leads AND monitor and track progress
• Arrange and lead networking opportunities with our Alliance Partners - these might be in the form of targeted lunches, dinners, round table discussions, or Ignition-led seminars.  Follow up on all leads generated via the Alliance Sales Team
• Attend and help to arrange the successful participation on Alliance-led Events - these may be Alliance Partner initiated and may also include overseas travel.  Again, follow up on all leads generated accordingly
• Proactively engage with client and targets, where appropriate, along with the Alliance Sales Team to help promote excellent KPMG relationships and our commitment to working with our Alliance Partners
• Support and lead all contractual arrangements between KPMG and our Alliance Partners to ensure that we maintain excellent Quality and Risk Management (QRM).  This will include agreeing Alliance contracts with our QRM team; continuance contracts on a periodic basis, and any reselling / influencing contracts, as appropriate.

The KPMG Deal Execution Advisory Team function is a cornerstone of our Deal Advisory business.  Operating from London and Manchester we do work that matters, serving the Country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Within The Deal Execution Advisory Team function we are a team full of subject matter experts, but that’s not all. We are responsible for providing best in class support on everything from developing acquisition strategy and raising funds, through to making the deal and integrating the acquisition.

Progression at pace. Innovation, led by constant learning. Work that excites you with every twist and turn. It all starts at KPMG Curve. Here, you’ll progress your career as part of a connected team, while being encouraged to be your true, authentic self.

At KPMG Curve, we offer career paths that can accelerate top performers, without having to go into management. You can stay technically-focused and carry on improving in your favourite tech field. You won’t be responsible for any sales work, either.

Other benefits include a learning allowance (so you can control your own growth) and paid overtime – prioritising the things that matter most to you. We take our work-life balance seriously, and will make sure you get time back if you’ve been working on anything heavy. At the end of the day, your well-being is what matters most.

What will you be doing?

• HACKING!
• Learning and developing penetration testing skills in: Infrastructure, Application (web, mobile, desktop), Cloud and AI. Working through a clear and defined certification pathway.
• Delivering penetration tests to some of our most prestigious clients through well established frameworks.
• Collaborating with senior testers to identify vulnerabilities and simulate real-world attack scenarios.
• Documenting findings in clear, actionable reports to help clients enhance their posture.
• Staying up-to-date with the latest treds, tooling, techniques to continuously improve testing approaches.