Service Delivery Security Manager

Team

The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to the Security Production Assurance & Compliance Lead.  This role is critical in the provision and delivery of secure, innovative, technology-enabled services and solutions for KPMG and our clients.  The role is vital to KPMG’s ability to demonstrate that we are delivering ‘secure by design’ services and solutions such that our business stakeholders, our clients and our regulators trust KPMG.

Role

The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions.  There are 3 main areas of focus:

• Manage the security services relationship to protect the delivery of the end to service services that involve all KPMG UK Technology services, or third-party suppliers.
• Provide governance for infrastructure security services
• Provide an overview of the complete set of services provided by all KPMG UK Technology services, or third-party suppliers and troubleshoot any issues and escalate as appropriate.

Key responsibilities are:

• Work closely with the Service Owners who are accountable for the end-to-end services, understand their roadmap for the service and the day-to-day operational requirements

• Maintain and lead the process to manage the Governance of these services
• Ensure firm standards and guidelines are followed, and contractual or operational commitments are delivered
• Review and govern the Service Provider Quality, Improvement Plans, Issues and Operational Risks, engaging the Security Production Assurance & Compliance Lead as required
• Raise and build consensus around issues or escalations and enable timely resolution.
• Govern Service Provider Knowledge Management, Knowledge Transfer, Reporting, Documentation and other engagement practices to ensure ongoing operational excellence
• Review Service Provider capacity plan to ensure it has enough capacity to meet the required demand and is in line with the Service Owner’s roadmaps
• Consolidate and provide reports on the delivery of Security services and initiatives across the relevant KPMG capabilities
• Ensure any planned changes across Technology or Service Provider are co-ordinated to ensure there is minimum disruption to Information Security services.
• Communicate major changes or enhancements in Information Security to Service Provider/ Business function and vice-versa
• Act as a single point of contact for general queries or issues flowing to and from the Security Function to the delivery teams
• Work closely with the Service Delivery Managers and Service Owners to ensure everyone has a clear view of the remediations and expectations
• Work closely with the Security Production Assurance & Compliance Lead to implement the operational security activities, processes and standards as determined by them.
• Build long-term stakeholder relationships including negotiating service levels, and defining project scope.
• Monitor, review and drive compliance to security policies, guideline and standards (as defined by KPMG) using compliance reports supplied by the Supplier and internal teams. You will escalate issues to the Security Production Assurance & Compliance Lead where necessary
• Use your experience to propose changes to existing policies and procedures based on feedback from Internal and Supplier Service Operations teams to Security Production Assurance & Compliance Lead to drive operating efficiency and compliance
• You will support incident and problem management teams in prioritisation o

Our Transaction Services team collaborate with organisations of all shapes and sizes across a broad range of Mergers and Acquisitions activity. We are an integrated team of specialists helping clients focus on the key questions during the critical stages of planning and executing a deal, creating and enhancing value.

KPMG Overview

KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services with over 16,000 colleagues in UK. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.  People Consulting is a growing part of KPMG’s management consulting practice. We help transform the performance of organisations by changing the way people are led, managed, and developed. We do this by focusing on two key areas – delivering the people agenda on large scale, complex, transformational change programmes and transforming the HR function. Our purpose is to lead transformation for and with people, to make a positive impact for clients and citizens.   

We are committed to creating a dynamic, challenging, and engaging place to work for everyone in our team.

Role Description

We are seeking a talented Senior Manager with experience leading large client Organisational Transformation programmes. Typically, these programmes would cover at least one of the following areas: Workforce Transformation (inc. AI), Organisation Design, Change Management, HR Transformation, Digital Transformation, Learning and Development. Our work is incredibly varied, but would typically cover:

• Leading complex people centric projects and transformation workstreams with a team of consultants, to drive business change, integrating across large multi-disciplinary programme teams and providing leadership on the people side of the solution/ implementation.
• Providing specialist advice and working closely with client leads and team members to successfully deliver project outcomes
• Contributing to business development and sales, working with account teams to scope opportunities and developing compelling proposals to win new clients
• Contributing to the development of methods, tools and thought leadership
• Build and shape relationships with clients on a daily basis
• Action as a career coach for their team members, helping them to develop an

Manager - Deal Execution - Integration & Separation

KPMG’s Deal Execution practice is looking for exceptional candidates for a Manager role.

The Deal Execution team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 150 practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business, and are focused on continually enhancing value for clients across the deal and economic cycle. Our teams comprise of specialists capable of helping clients right through from conceptual thinking of buying a business to turning their business around in times of difficulty.

The Deal Execution Advisory Team

KPMG's Deal Execution Advisory Team is a growing and dynamic team. We work with both vendors and acquirers on mergers, acquisitions, divestments, exits and joint ventures, both pre and post-deal.

The team offers four key proposition areas:

Separation: Supporting vendors to plan and deliver a credible, discrete standalone entity to the Buyer with value preserved and business continuity in place from Day 1, including supporting the definition and implementation of transitional service agreements.

Integration: Pre and post deal integration design, planning and implementation to integrate the target business into the Buyer’s organisation whilst mitigating risk and enhancing value.

Synergies: Understanding the potential benefits and costs generated through a proposed transaction, and the associated plans, interdependencies, risks and issues for the delivery of base and stretch case targets.

Joint Ventures: Helping respective partners ensure the key value considerations are identified and prioritised early and delivered through the associated business plan, leveraging each party’s specific contribution and capabilities and managing broader stakeholder relationships.

Roles & Responsibilities              

To be an effective Manager within our Deal Execution applicants will be expected to:

• Build strong, trusted advisor relationships with client counterparts.  Establish role as day to day / key client contact on engagements
• Take day-to-day responsibility for smaller projects and manage significant