As a member of the GBS team, you will be primarily focussed on working with clients in the public sector i.e. Central Government, Healthcare, Higher Education, Infrastructure, Local Government and Policing. You will be focused on the delivery of market leading GBS solutions to the public sector including GBS Strategy, Target Op Model design, GBS Transition/Implementation and Business Process Outsourcing advisory.

This role within the Global Communications Team. The Communications Manager will be responsible for the development, management, and execution of comprehensive internal and external communications campaigns and programs. This role involves crafting compelling content, designing strategic initiatives, and ensuring alignment to the firm’s Trust and Growth ambition.

This is a challenging role that will involve day-to-day liaison with KPMG leadership, national firms and third parties. All outputs and outcomes must be to the highest standard and the successful candidate will need to display exceptional communication and influencing skills, as well as a keen sense of business acumen and professional judgement.

Global Communications operates as an agency model, committed to supporting the career development of our people. Over time, all communication professionals are actively encouraged, and supported, to broaden their primary skill-set and you may be asked - based upon business or personal need - to support or join one of the other teams in Global Communications.

As an assistant manager in the GBS team, you will flexible to work across all markets. You will be focused on supporting the delivery of market leading GBS solutions including GBS Strategy, Target Op Model design, GBS Transition/Implementation and Business Process Outsourcing advisory.  

Role Overview

The KDN Global Solution Architect, ServiceNow is crucial for driving KPMG's ServiceNow strategy across the EMA region and beyond. It involves supporting key deals, leveraging global delivery centers, and shaping the talent and location strategy for ServiceNow capabilities worldwide. The role holder will define solution architecture, develop standards, and contribute to winning client propositions through product-based solutioning, fit-gap analysis, and automation opportunities. This highly visible position offers global exposure within the KPMG network and plays a key role in achieving the firm's strategic goals for ServiceNow.

We are looking for seasoned GBS practitioners to join us and help grow our GBS advisory practice in the UK, to shape and articulate the GBS/SSC strategy and value proposition to C-level and VP level clients.

You'll design and develop GBS/SSC shared services operating models for our clients across various corporate functions such as finance, HR, IT, supply chain/logistics, procurement etc including governance and service management capabilities, along with the service catalogues and service level agreements, and apply leading practice end to end process expertise in one or more core finance, HR, IT, supply chain/logistics, procurement or other corporate functions in order to design and implement new re-engineered processes in a Shared Services or Business Process Outsourcing operating model