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Experienced Professional

EPM Manager

Location: London

Business Area: Consulting Technology

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Experienced Professional

CCaaS Solution Architect

Location: Multiple locations

Business Area: Consulting Technology

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Experienced Professional

CE Lead Consultant

Location: Multiple locations

Business Area:

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Experienced Professional

Finance Transformation Consulting Manager (Financial Services)

Location: London

Business Area: People & Resourcing

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Experienced Professional

Senior Manager - Immigration Services

Location: London

Business Area: KPMG Law

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Experienced Professional

Tax Manager - Transfer Pricing Audit

Location: Multiple locations

Business Area: Corporate Tax Services

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EPM Manager

Location: London

Capability: Advisory

Business Area: Consulting Technology

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


The EPM capability within our Corporate Services and People Consulting business specialises in delivering large scale Techno-Functional transformation initiatives and supporting CFOs/ CXOs on a wide range of issues. Over the last few years, we have established a reputation as the leading provider of top-quality consulting and technology delivery services. Our teams are recognised by our clients for the depth of industry and functional expertise they bring combined with our practical and innovative technology capabilities. As a result of our strategy and strong pipeline of exciting projects, we are looking to grow our EPM capability. We are looking for candidates who bring a combination of technology skills and business acumen, possess the ambition and potential to become future leaders of our EPM consulting business. This is an exciting time to be part of growing business.

In Corporate Services & People, we improve the effectiveness and efficiency of the business functions (Strategy, Customer, Finance, People, Operations) and generate real insights to help deliver value to the business. Our mission statement is to create a sustainable practice which is recognized as being number one in the industry. 

Our Enterprise Performance Management practice is a priority area for significant and strategic growth and the team works with leading Sectors and Markets, focusing on understanding the core issues and opportunities, in order to deliver technology led value-adding change across their functions.


CCaaS Solution Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Business Area: Consulting Technology

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (CCaaS) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

They will be passionate about developing a strong community ethic within the team and driving a high performance culture.  They will have strong collaboration skills and be comfortable working as part of a global team.
 

Responsibilities
•    Building and leading the D365 CCaaS practice, developing the team to enable the delivery of our long term business strategy •    Be a champion for the D365 CCaaS Product
•    Have an exceptional understanding of Dynamics 365 CCaaS capabilities and the wider CCaaS market 
•    Driving collaboration across the CCaaS internal community 
•    Building the eminence of KPMG Microsoft Business Solutions within the marketplace
•    Developing a high performance culture within the D365 CCaaS practice
•    Supporting pre-sales and key client engagements to secure new business and demonstrate delivery excellence
•    Meet and exceed customer expectations of business knowledge, skills and behaviour.
 

Requirements


Qualifications and Skills •    Deep and broad knowledge of CCaaS in general and Microsoft Dynamics 365 Customer Service & CCaaS
•    Extensive consulting skills
•    Business Process knowledge
•    Broad understanding of software delivery 
•    Excellent soft skills and leadership qualities
•    Ability to work independently and as part of a team
•    Relevant certifications in Dynamics 365 or related technologies

 

Experience and Background


•    Ability to undertake senior roles in complex engagements and present to the C-Suite stakeholders
•    Experience with Microsoft Dynamics 365 Customer Service & CCaaS in a Lead Consulting role •    Experience of large scale CCaaS implementations
•    Pre-sales experience in Microsoft Dynamics 365 Customer Service & CCaaS
•    Excellent presentation and demonstration skills


CE Lead Consultant

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


 

KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest growing Microsoft transformation teams in the UK. We partner with organisations to modernise their customer engagement, combining Dynamics 365, Power Platform, Microsoft Cloud, and innovative AI solutions like Copilot. 

Our work spans modern contact centres, intelligent customer and colleague experiences, low code innovation and data driven automation. We value clarity, curiosity and doing work we are genuinely  

The Role 

As a Lead Functional Consultant at Manager level within KPMG, you will play a central role in shaping and delivering Dynamics 365 Customer Engagement and Power Platform solutions. You will bring structure to client conversations, help teams stay focused on what really matters, and guide projects so that the final solution is both practical and grounded in real business need. 

You will lead functional delivery across one or more workstreams, working closely with clients to understand how they operate today and where they want to get to. You will make the best use of what Microsoft already provides, keeping customisation sensible and helping clients adopt modern capability including Copilot and conversational AI. You will work with technical colleagues to ensure the overall solution is coherent and follows good practice. 

This is a hands on leadership role. You will actively shape business processes, configure Dynamics 365 where needed, support user adoption and help less experienced consultants grow. You will also engage in early shaping, supporting proposals, demos and early design work. 

Key Responsibilities 

  • Run Client Workshops: Ask the right questions, help clients make decisions and bring clarity to complex discussions. Keep conversations grounded in real business need rather than lengthy theoretical debate. 

  • Guide and support the delivery teams: Provide day to day direction to functional consultants and analysts across onshore, nearshore and offshore teams. Keep the solution aligned to the agreed design throughout testing, data work and cutover 

  • Deliver hands on configuration: Configure Dynamics 365 CE components such as tables, forms, views, business process flows and security roles. Work with technical colleagues when extensions, integrations or more advanced capability is required. 

  • Support the use of AI and modern features: Help clients understand where Microsoft Copilot, Copilot Studio and conversational AI can offer value. Shape early thinking and support proof of concepts where needed. 

  • Champion quality: Keep documentation meaningful and consistent. Help shape user acceptance testing, identify risks early and make sure decisions are clearly recorded. 

  • Documentation and Knowledge Transfer: Create clear, well structured documentation, process maps and training materials that help clients understand their solution and enable a smooth handover to support teams. 

  • Help our people grow: Coach members of the team, share what you learn and contribute to reusable assets and accelerators. 

  • Build trusted relationships: Be the functional voice clients rely on. Communicate clearly, keep things simple, and offer honest, practical advice. 

  • Support presales and shapingContribute to proposals, demos and early design conversations. Help set the direction for client engagements from the outset. 

What You’ll bring 

We do not expect everyone to tick every box. What matters most is strong functional thinking, a solid track record delivering Dynamics 365 CE solutions and the ability to guide teams calmly and clearly. 

  • track record leading functional delivery on CRM projects, ideally across Sales, Customer Service or Field Service. Experience shaping end to end processes and understanding how data, automation and customer journeys fit together. 

  • Able to turn complex business requirements into clear, practical designs that minimise customisation and follow Microsoft good practice. 

  • Solid experience with Power Apps, Power Automate and an understanding of how they sit alongside Dynamics 365. Awareness of Power BI and Azure services is useful. 

  • Comfortable guiding functional teams, shaping day to day decision making and keeping delivery on track. Calm, practical and confident working with senior stakeholders. 

  • Experience across delivery, client engagement and presales, ideally in a consulting environment. 

  • Comfortable working in agile or more structured delivery methods, from early discovery through to deployment. 

  • You’re adaptable in fast moving environments, able to manage competing priorities and maintain high standards of accuracy and quality in your work. 

  • Relevant Microsoft certifications or a clear plan to achieve them 

Desirable Skills 

  • Experience with Microsoft Copilot, Copilot Studio and emerging AI capability in Dynamics 365 

  • Knowledge of CCaaS, Omnichannel and broader customer experience tools 

  • Ability to support the design of clear, insightful Power BI dashboards 

  • Familiarity with industry accelerators and new Dynamics 365 releases 

  • Additional certifications across Power Platform, Azure, ITIL or change management. 

Why Join KPMG’s Microsoft Business Solutions Team? 

  • Shape meaningful, modern programmes: Work with clients who genuinely want change. You will design solutions that make real improvements to customer and colleague experiences. 

  • Be part of a strong functional community: Join a group of functional and technical specialists who share patterns, challenge ideas and learn from one another. There is space to specialise, stay hands on or broaden into architecture. 

  • Ways of working that make sense: Work in the setting that best supports delivery. That may mean being on site with clients to shape decisions in real time or working from home or the office when it suits the work. 

  • Lead and help others grow: This is a lead functional consultant role with plenty of opportunity to guide delivery and help develop the next generation of consultants. 

  • Room to grow professionally: You will have access to consulting development, architecture pathways and opportunities to deepen your Dynamics and Power Platform expertise. 

  • Breadth beyond technology: Work alongside colleagues in data, cyber, customer experience, operating model and finance transformation to create solutions that deliver real outcomes. 

  • Strong partnership with Microsoft: Benefit from early insight into new capability and access to product specialists. 

  • A culture that values clarity and thoughtful design: We favour straight talking over jargon and good design over shortcuts. We want people to feel proud of the work they deliver and to feel supported by the team around them. 

If this sounds like the kind of work you want to do, we’d genuinely love to speak with you. 


Finance Transformation Consulting Manager (Financial Services)

Location: London

Capability: Advisory

Business Area: People & Resourcing

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Join KPMG's Financial Services Advisory practice and drive impactful change for our clients. As a Manager, you will lead and deliver complex Finance Transformation projects, working closely with senior stakeholders to design and implement innovative solutions that optimise their finance operations.

Successful candidates should have strong Financial Services Industry experience, knowledge of Finance Operating Models and Finance Systems and be willing to travel to the Middle East for client delivery as required.


Senior Manager - Immigration Services

Location: London

Capability: Tax & Law

Business Area: KPMG Law

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We have 174,000 outstanding professionals working together to deliver value in 155 countries worldwide. We work closely with our clients, helping them to mitigate risks and grasp opportunities. In the UK, we are one of the leading companies in the industry. 

Immigration Senior Manager - UK Inbound 

This is a growing team and the role will suit an ambitious and highly experienced immigration professional with the desire and ability to play a significant leadership role in continuing that growth.

KPMG is looking for a confident client-facing immigration professional, preferably legally qualified, with strong technical and inter-personal skills


Tax Manager - Transfer Pricing Audit

Location: Aberdeen, Birmingham & Other locations

Capability: Tax & Law

Business Area: Corporate Tax Services

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


Transfer Pricing

Grade: C

Job Title: Transfer Pricing Manager specialising in Transfer Pricing Audit

 

Recognised in the marketplace for our technical excellence, Transfer Pricing at KPMG is an integral part of the firm’s global community. Our firm is also renowned for its technical excellence in Audit, delivering high‑quality, rigorous audit work underpinned by strong analytical capability and professional scepticism. KPMG’s specialist Transfer Pricing Audit team sits within the firm’s national transfer pricing team and audits the transfer pricing arrangements of a range of businesses to identify transfer pricing risks.

Our team works on a broad range of audits from FTSE100 Group reporting engagements to UK statutory audits.

The KPMG specialist audit team have high levels of technical expertise and team members below partner and director work closely with the partners and directors in the team. There is extensive on the job coaching as well as more regular technical training sessions. The nature of the work provides an ideal environment for team members to rapidly increase their technical skills seeing a wide variety of audits. 

The team is a virtual team and there is the ability to work from any location.


The Responsibilities/Job Description

This role involves working on a range of audits to test whether the tax on the transfer pricing arrangements materially complies with the arm’s length principle as set out in the UK Transfer Pricing legislation.

Day to day, the work involves:

  • Managing various transfer pricing audits and leading the day-to-day transfer pricing audit processes
  • Coordinating with KPMG's Audit and Tax Audit teams on a range of audits
  • Acting as the main point of contact for audit entity management teams
  • Speaking to Audit Entities to obtain the facts
  • Coaching and developing junior team members which will also include delivering training sessions and providing on-the-job coaching on a regular basis
  • Ensuring timely reporting to senior management
  • Actively contributing to sharing transfer pricing audit knowledge to the transfer pricing advisory team

The Person

We are looking for candidates with the following skills/experience:

  • Either a CTA, CA, ACA, ACCA or attained a Bachelors or Masters degree in economics, finance, law, accounting or equivalent qualification
  • Transfer pricing experience: preferably including experience of transfer pricing audits, policy setting, tax authority enquiries/Advance Pricing Agreements, operational transfer pricing, financing transfer pricing, project management and managing junior team members; or significant audit experience  
  • Sound judgement and an enquiring mind, including the ability to objectively assess and challenge management’s assumptions and exercise professional scepticism
  • Strong analytical skills and attention to detail
  • High level of drive and enthusiasm with a positive attitude
  • Keen ability and willingness to keep up to date technically and develop the technical ability of the team below you
  • Ability to work autonomously and to take initiative as appropriate
  • Highly organised with excellent communication and project management skills

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