ServiceNow HR Consultant - Manager

Base Location: London

https://www.kpmgcareers.co.uk/experienced-professional/#LeBlender.OfficeLocations

The KPMG Powered Enterprise function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting edge solutions across the United Kingdom. Working on complex engagements for the whole of the KPMG client side business portfolio through delivery of core technology and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. These clients trust us to get it right first time.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG Powered Enterprise function as ServiceNow HR Consultant – Manager?

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office. 

The Powered Apps

Within Technology Strategy we deliver collaborative team engagements, working together across these capabilities to help our clients get the best from their IT services. We are growing our team to meet an ever-increasing demand for our market leading services and are seeking your relevant expertise and experience to join us.

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.

Recognised in the marketplace for our technical excellence – Transfer Pricing at KPMG is an integral part of the firm’s global community. Our diverse team focuses on advisory services, providing sustainable tax advice to clients, that not only helps to deliver advice, but also supports their wider commercial objectives. With prominent companies choosing to partner with us, you’ll find that you’re also working with the very best in market. This role involves working on a range of projects.

The work involves:

• Developing and maintaining client relationships
• Interviewing clients to understand activities and value drivers for our clients’ businesses
• Determining key industry features across varied industries that influence the pricing of transactions
• Benchmarking market prices across industries and transaction types
• Documenting and designing pricing policies
• Drafting transfer pricing reports
• Supporting clients with tax authority enquiries and Advance Pricing Agreements
• Involvement in global documentation projects where we prepare transfer pricing reports for clients across multiple jurisdictions
• Coordinating with KPMG’s transfer pricing, international tax, indirect tax and other teams across the business on a range of topics
• Coaching and developing junior members of staff
• Assisting with the team’s business development and marketing initiatives.

The Person

We are looking for candidates with the following skills/experience:

• Either a CTA, CA, ACA, ACCA qualification or attained a Bachelors or Masters degree in economics, finance, law, accounting or equivalent qualification.
• At least 3 years of transfer pricing experience, preferably including experience of preparing transfer pricing documentation, tax value chain analyses, benchmarking, supporting with tax authority enquiries/Advance Pricing Agreements, project management and managing junior team members
• Sound judgement, including the ability to identify and evaluate risk issues and know when to involve others.
• High level of analytical skills and a commercial approach to resolving issues and providing advice
• High level of drive and enthusiasm with a positive attitude
• Good commercial awareness and a desire to develop a technical specialism
• Ability and willingness to keep up to date technically
• An appreciation of and/or understanding of ethical/risk issues within a client service environment
• Strong people skills for engaging with our clients and team members
• Excellent communication and project management skills

KPMG has one of the leading Indirect Tax practices in the UK. We work as a national practice providing advice and support in all aspects of Indirect Tax (VAT, Customs Duty, Green taxes) to a broad range of business sectors including large multi-nationals, household name retailers and public sector organisations. The Indirect Tax practice is a fast-growing and dynamic business, currently with 13 partners and approximately 220 professional staff in the UK.

We have a significant growth plan over the next three years and in order to support this we are looking to recruit motivated individuals who are seeking a real challenge, to build on our successes to date and help us achieve our growth targets.

This Manager role is Financial Services focussed. KPMG has one of the largest Financial Services Indirect Tax departments, advising banking, insurance, investment management, asset backed finance, real estate and private equity clients across a broad range of issues.

The Manager will be responsible for ensuring the quality of delivery at this specialist level and will be actively involved in managing the performance of junior colleagues within the team.

KPMG Microsoft Business Solutions

At KPMG Microsoft Business Solutions, we implement best-in-class solutions across the Microsoft technology stack. Our expertise spans the Microsoft Dynamics 365, Microsoft 365, Microsoft Fabric, and Azure platforms, enabling us to provide clients with connected, end-to-end solutions that drive meaningful business value.

The Role:
The Copilot Technical Architect plays a critical role in the design, development, and delivery of Microsoft Copilot solutions across industries. This position combines deep technical knowledge with client-facing experience, and is responsible for owning key solution areas, guiding implementation teams, and supporting pre-sales and go-to-market initiatives. The Technical Architect works closely with the Copilot Data Lead, Solution Consultants, and Business Development Managers to ensure client success and internal enablement.