Role summary

The purpose of the Information Security Automation Specialist role is to ensure sound delivery of technical projects, systems, and services for the GSOC. The Information Security Automation Specialist will be responsible for customization, maintenance and support of various security monitoring platforms and provide a mixture of project delivery, system integration, maintenance, and support around the GSOC platforms including Microsoft Azure Sentinel and Microsoft Defender security suite. This role will be part of a team working in a fast-paced environment driving performance, reliability and supporting the GSOC tools and infrastructure hosted on Physical and Cloud platforms delivering SOC services. The successful candidate for this role will have strong analytical and troubleshooting skills, experience in integrating technology platforms, strong communication skills and a desire to tackle the complex problems of scale which are unique to a SOC environment. We will consider a candidate that has the core technical skills and wants to move into a security role. • Adhere to strict Service Level Agreements for fault resolutions and service requests completions • Maintain a good working knowledge of current infrastructure and future trends • Deliver excellent customer service • Ensure leadership are aware of all issues • Identify, liaise, and manage any escalated faults with 3rd party suppliers for major incidents, network improvements or correction of recurring problems • Ensure work is completed in such a way that complies with established compliance and other internal control requirements • Exercising judgment within defined procedures and practices to determine appropriate action