We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.

Job Summary

We are looking for motivated, entrepreneurial corporate lawyers with experience of corporate reorganisations, strong technical skills, and a desire to work in a dynamic multi-disciplinary environment

The successful candidate would preferably have experience in delivering international business reorganisations and be: 

• a strong technical lawyer with good knowledge of English corporate law and experience delivering a variety of intra-group reorganisations for clients;
• able to understand the legal solution within the wider commercial picture;
• a driven and proactive team player who is keen to support the development of junior team members; and
• entrepreneurial, motivated and be excited by the opportunity to provide legal services in a global, multi-disciplinary environment.

KPMG’s Cloud Transformation practice is an award-winning team of over 50 consultants that helps clients transform the way CIOs and their teams deliver technology services to their business stakeholders. Our team help the UK’s largest and most complex organisations develop cloud strategies, build the operating models, architectures and capabilities to deliver value from cloud, and operate their cloud or hybrid estates effectively and cost-efficiently.

To support our clients, we use KPMG’s deep industry insights, C-suite relationships, cloud architecture capabilities, alliances and accelerators ranging from our cloud value labs, KPMG Cloud Cost Management models, Cloud controls frameworks and landing zones.  Our 350+ strong engineering teams implement these strategies and solutions – sitting at the heart of major transformations across the UK, helping technology executives convert business strategy into compelling technology outcomes.

KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for a Director role, with a sector focus on the Consumer, Retail & Leisure industry and with particular experience in Deal Strategy, one of our core propositions. Additional experience across our other propositions - Growth Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation - will also be valuable.

Deal Advisory Tax

At KPMG, our Values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences, and backgrounds.

Deal Advisory Tax is a dynamic and successful area of KPMG’s Tax & Legal business.  We have an inclusive and collaborative leadership strategy and are making bold changes to our culture and how we work.  A constantly changing and high-profile field, we work in a fast-paced, challenging and rewarding environment, and can offer a broad range of quality career paths to ambitious people.

The Role

Deal Advisory Tax provides market leading services to both Corporate and Financial investors.  Whilst we have teams focused on clients in four key markets Corporates; Private Equity & Credit; Real Estate and Energy & Infrastructure, we are a national and connected team, working and learning with each other.

• Corporates:  We work alongside some of the most forward-thinking FTSE 100 and 250 businesses, as well as Corporates across the UK, supporting them with strategic acquisitions, carve outs, de-mergers, disposals, and joint ventures both in the UK and cross-border. Our corporates business is a multi-sector business, including Consumer, Life sciences, TMT, Industrials, ENR and Banking & Insurance. 
• Asset Management:  We work with Private Equity, Infrastructure, Renewable/ Energy transition, and Real Estate Funds, both large and mid-cap, as well as institutional investors such as Sovereign Wealth Funds and Pension Funds.  Our clients have UK, European and Global investment strategies and will often have team