The KDN Office of the General Counsel (OGC) is responsible for managing the organisation's global legal and regulatory risk. The OGC is expanding by seeking an experienced commercial lawyer focused on technology, data privacy, data protection and AI. The successful candidate will deliver practical and business-focused legal advice to our business and corporate services partners and work collaboratively with other KPMG network firms worldwide.

KPMG’s Cloud Transformation practice is an award-winning team of over 50 consultants that helps clients transform the way CIOs and their teams deliver technology services to their business stakeholders. Our team help the UK’s largest and most complex organisations develop cloud strategies, build the operating models, architectures and capabilities to deliver value from cloud, and operate their cloud or hybrid estates effectively and cost-efficiently.

 

To support our clients, we use KPMG’s deep industry insights, C-suite relationships, cloud architecture capabilities, alliances and accelerators ranging from our cloud value labs, KPMG Cloud Cost Management models, Cloud controls frameworks and landing zones.  Our 350+ strong engineering teams implement these strategies and solutions – sitting at the heart of major transformations across the UK, helping technology executives convert business strategy into compelling technology outcomes.

We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

 

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.

KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

KPMG's Tax practice is a dynamic and successful area of our business. A constantly changing and increasingly high-profile field, Tax can offer a surprisingly broad range of quality career paths to ambitious people. Our CTAC department is a fast growing part of our Tax practice with a diverse client base ranging from PE-backed, owner managed and family businesses through to UK listed and multinationals. Working in our successful CTAC department will give you the opportunity to develop relationships with clients as you help with advisory work and manage the compliance process.