We are seeking an experienced, skilled, and proactive Platform Engineering Lead to join our dynamic team. In this role, you will play a crucial part in establishing and leading a new engineering vertical within ATDT, shaping a modern engineering tower to support developers and cloud engineers. You will oversee the design, development, and maintenance of cloud platform solutions, enabling seamless integration of modern engineering techniques across the team.

In addition, you will lead a team of engineers, including specialists in both traditional infrastructure and Azure DevOps, ensuring the stability, availability, and security of the Azure platforms used by product developers.

At KPMG, our Values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences, and backgrounds.

Deal Advisory Tax is a dynamic and successful area of KPMG’s Tax & Legal business.  We have an inclusive and collaborative leadership strategy and are making bold changes to our culture and how we work.  A constantly changing and high-profile field, we work in a fast-paced, challenging and rewarding environment, and can offer a broad range of quality career paths to ambitious people.

Deal Advisory Tax is a dynamic and successful area of KPMG’s Tax & Legal business.  We have an inclusive and collaborative leadership strategy and are making bold changes to our culture and how we work.  A constantly changing and high-profile field, we work in a fast-paced, challenging and rewarding environment, and can offer a broad range of quality career paths to ambitious people.

Service Delivery Manager 

As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team.  
 

Responsibilities:

• Provide end to end ownership of customer service contracts
• Work across our ITIL based services, like problem and incident management, to deliver customer outcomes
• Coordinate effort and liaise between nearshore and offshore teams
• Ensure that an excellent service is being consistently delivered, and end customers consistently receive the contracted services
• Ensure effective management and process controls are in place, and escalation is effective where necessary
• Act as a point of contact and escalation for contracted end customers
• Build services relationships with customers
• Track performance of services and prepare reporting on SLAs & KPIs
• Produce regular management reports for customers and attend review meetings
• Provide analysis, feedback and actions based on trends, root cause analysis and other reports
• Manage service improvement plans, inclusive of formalized creation and ownership with end customers
• Take an active involvement in recruitment and team retention
• Participate in offering improvements and creation

Requirements 

• Minimum of 5 years’ service delivery management experience working within an IT Support/Managed Services environment - specifically in Microsoft Technology
• Good communication skills, with strong customer focus with the ability to operate at all contact levels including senior manager/director level
• Demonstrable problem-solving skills
• Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues
• Organised and delivery focused, strong planning skills and process driven
• Superior time-management skills along with strong sense of urgency
• People orientated, with team lead qualities, with experience of influencing and impacting leadership communities at varying levels
• Able to work independently with minimal direction
• ITIL certified

Assistant Manager

Job title: Senior Penetration Tester – Assistant Manager
Location: UK
Line of Business: Advisory - Risk Consulting Service Area: Cyber Security 
Roles and Responsibilities

The Role
At KPMG we are looking for an Assistant Manager who lives and breathes hacking and information security. You will have earned your stripes doing CHECK work in data centres and be ready to, or already skilled in leading teams of talented testers. 
In return we will provide some of the UK’s most unique government and commercial engagements for you to cut your teeth on and a friendly, passionate team to develop and grow.

The Team
The KPMG’s Cyber Defence (CDS) Team conducts client facing technical assurance and penetration testing and has a long and successful history in KPMG. Our clients are diverse and we cover many sectors with particular specialisms in Financial Services, High-end Defence Assurance and Telecommunications. We work closely with the NCSC developing new schemes such as Cross Domain Solutions Testing (https://www.ncsc.gov.uk/blog-post/ncsc-cross-domain-industry-pilot-stage-2) and are members of all current NCSC and CREST testing schemes - as a result we conduct interesting and challenging work that isn’t on offer elsewhere. 
Our team is made up of skilled individuals at different stages in their careers, centred around three locations in Leeds, Bristol and London, therefore we are able to offer flexibility in base location, as well as embracing remote working.