Job Title:  Manager – Legal Business Services

Role Overview
As a Manager in KPMG’s Legal Business Services (LBS) team, you will lead client delivery across legal transformation projects, driving innovation in contract management, legal technology, and operating model design. You will play a pivotal role in helping clients embed legal into business processes, harnessing AI and automation, and redesigning their legal supply chains.

This is a client-facing leadership role, with responsibility for scoping, designing, and delivering engagements, as well as developing our propositions and helping to grow the LBS business.

What you will do

• Lead client engagements, from diagnostics to delivery, applying our methodologies.
• Design target legal operating models and implement transformation roadmaps
• Oversee legal technology implementation projects, ensuring effective integration into enterprise systems (e.g. CLM, AI, Matter and Spend Management)
• Drive managed services design and transition, enabling scalable delivery of contracting and legal processes.
• Facilitate client workshops to capture requirements and prioritise initiatives by value, risk, and feasibility.
• Contribute to business development through proposals, thought leadership, and pre-sales support.

Leadership & Management

• Manage multi-disciplinary engagement teams, ensuring high-quality delivery and adherence to KPMG standards.
• Mentor and coach junior team members, contributing to their development and the growth of the practice.
• Collaborate across KPMG service lines and global teams to deliver integrated, cross-functional solutions.

Skills & Experience

• Strong consulting or professional services experience, ideally with exposure to legal, contracting, or compliance.
• Proven experience in leading delivery of transformation projects (e.g. CLM, operating model, process redesign).
• Strong understanding of project management methodologies (Agile and traditional).
• Demonstrated ability to engage senior stakeholders and build lasting client relationships.
• Experience with legal technology platforms (e.g. Ironclad, CPAI, DocuSign CLM, iCertis, SirionLabs, Wolters Kluwer, Harvey) is desirable.

The Role

• Lead the design and delivery of a Supply Chain workstream on a large SAP S/4HANA project
• Use Business skills along with knowledge of SAP Supply Chain workstream to design and implement complex solutions for customers and between other workstreams
• Understand client supply chain requirements and integration points with other functional areas, to optimise the processes and maximise the benefits of SAP
• Design and implement process improvements by going through the project cycle (design, build, test, training, go-live, post go-live support)
• Advise on technical integration of the SAP application with other customer and 3rd party tools/applications within Supply Chain
• Lead and Support business development and sales initiatives including bid and proposal support/presenting with our SAP clients
• Monitor SAP and Industry trends including awareness of SAP Roadmap and enhancements

The Person

SAP Supply Chain functional expertise in at least one of the following solution areas:

• • SAP Integrated Business Planning
  • SAP PP/DS
  • SAP Digital manufacturing cloud (DMC)
  • SAP ME/PEO
  • SAP extended Warehouse Management
  • SAP Enterprise Asset Management/PM/MRO
  • SAP Order Management & Fulfilment/AATP/Logistics Execution
  • SAP Product Lifecycle Management
  • SAP Transport Management
• Strong functional understanding of SAP S/4 HANA Supply Chain process area and how they integrate with other business functions
• Advise on technical integrations of SAP applications with other client and 3rd party tools/applications in the Supply Chain process area
• SAP system design, build and deployment experience – 4 full lifecycle implementations preferred
• Experience of SAP in Manufacturing industries, Consumer Packaging Goods, Pharmaceutical, Oil and Gas, or Retail
•  Experience of facilitating a design workshop and then translating the requirements into design
• Ability to build strong client relationships based on subject matter expertise and quality of delivery
• Strong verbal and written communication skills
• Well-developed analytical skills and the ability to provide clarity to complex issues, and synthesize large volume of information
• Strong interpersonal, team building, organisational and motivational skills
• Proven ability to collaborate and build strong relationships with varying team members 
• Self-starter attitude and ability to work well within ambiguity

• Support business development and sales initiatives including bid and proposal support with our SAP clients (comfortable in presenting to C-Suite Stakeholders)
• Comfortable working in a dynamic environment and supporting multiple activities such as mentoring and capability knowledge transfer to enhance the practice.
• Possess working knowledge of digital trends in Supply Chain (e.g., ESG, Industry 4.0, SCM Digital Solutions that integrate with SAP)
• Team Lead Experience (on/offshore)

The Senior Manager role is central to delivering complex client engagements, shaping the strategic direction of KPMG’s Legal Business Services (LBS), and building our market presence. You will lead large-scale, multi-national transformations that embed legal into business processes, leveraging AI, technology, and managed services to redesign legal fulfilment.

You will also play a leadership role in developing our people, propositions, and culture, ensuring LBS continues to grow as a leading provider of legal transformation services.

KPMG's Supply Chain practice helps clients build leading-edge supply chain capabilities across end-to-end operations. We combine deep sector insight, expert consulting capabilities, and trusted relationships to design and implement supply chain transformation programmes, including digital and technology integration.

We are seeking a highly motivated Senior Manager who is looking to leverage and expand their expertise in Supply Chain, with a proven track record of delivering exceptional results leading complex projects and driving business growth. The diverse nature of our engagements requires candidates to demonstrate comfort working with ambiguity and a commitment to continuous adaptation and professional development. The ideal candidate will possess a strong background in developing transformative operating models across a broad spectrum of industries through data-driven insights and the effective deployment of leading-edge technologies.