Managed Services - Manager

A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. More information about our team is at the end of this job description.

We are looking for talented Managers to join us with technical experience such as:

• Strong tax and/or accounting compliance and reporting expertise and/or
• Strong VAT compliance and/or VAT process management expertise and/or
• Strong transfer pricing compliance and/or transfer pricing advisory expertise

We are additionally looking for experience in:

• Engagement management
• Tax governance and controls expertise 
• Transformation, transition and project management 
• Client relationship management
• Developing standardised methodologies
• Tax compliance process improvement/redesign expertise
• Advising on appropriate technology to support compliance and reporting processes

Roles & Responsibilities:

• Project manage the overall delivery of global and large UK tax and accounting compliance and reporting managed service projects;
• Manage the implementation of managed service and transformation solutions to ensure the widespread adoption across their business units;
• Support the implementation of technology solutions to support the delivery of our managed service solutions;
• Enable effective governance and issue resolution, and act as the central point of contact for international clients and KPMG overseas teams;
• Manage the tax business development process to progress leads to sales and support contract negotiation and agreement;
• Manage tax & statutory transformation projects ranging from redesigning processes, developing Centres of Excellence, upskilling & technology opportunities;
• Develop our tax service offerings and service delivery models;
• Establishing and maintaining strong client relationships with both existing and new clients;
• Line manage assistant managers and trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities for additional services that the client may need and liaise with subject specialists;
• Coaching and technical support for other team members;
• Follow KPMG best practice and policy.
• Manage monthly governance calls with clients to share the impact of tax & statutory legislative changes on their business and the impact on key processes; 
• Manage issues and escalations arising from global tax compliance delivered under large multinational global engagements. Including but not limited to indirect tax, WHT, transfer pricing, corporate income tax and statutory compliance;
• Lead regular meetings to update clients on the performance of their tax compliance engagements through qualitive KPIs.

Knowledge and Experience:

• Strong project management/co-ordination skills and experience (e.g. on global compliance outsourcing engagements, tax/accounting transformation programmes or similar projects);
  Experience in process, risk and controls design
• Experience in transition, change management and stakeholder management
• Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear; 
• Awareness of technology and automation to drive efficiency, risk management and value
• Takes personal responsibility and accountability for own work</

Tax and Legal Technology Team

We are a team of 100+ technologists providing technology enablement services and solutions across the Tax and Legal business. This business has 4,000 tax & legal professionals covering multiple disciplines. We serve many thousands of clients and private individuals by providing a modern, market-leading suite of technology solutions that provide an efficient digital experience from routine to complex tax advice depending on client’s situation.

The team is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximate 150 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients.

The Role:

You will be working in a small team of Software Engineers and Quality Assurance Engineers across a variety of projects for both our clients and our internal professionals. You will be responsible both for the development and delivery of software solutions. Your team will work alongside a Product Owner who will help prioritise deliverables allowing you to focus on creating world-class solutions.

The role can be based anywhere in the UK, though preference will be given to candidates in Glasgow, Leeds, Manchester and London. We generally spend two days per week in the office. Remote or part-time workers are welcome to apply.

Whilst there is no expectation of existing knowledge of tax, we would expect you to develop a degree of domain knowledge over time.

Full time tax compliance senior manager, working with staff and external tax return preparers in many countries responsible for timely accurate tax reporting.  Reports to London based tax director. Hybrid role - 2 days a week in London office.

Role Purpose

The role of the Solution Architect is to help the Firm deliver its business strategy through technology. They must work with technology delivery projects to translate the business requirements into detailed solution architecture designs; ensure that solutions align with the relevant technology and capability roadmaps; ensure that transformation projects deliver the business and technology strategies; influence business and technology stakeholders to adopt the strategic technology solutions; guide technology projects through the Technology Assurance processes and escalate risks, issues and critical dependencies to the appropriate leaders as required to ensure the successful delivery of the project.

You will be required to maintain your core knowledge of wider technology trends and the KPMG technology ecosystem; build conceptual and detailed solution architecture designs; and ensure alignment with the Firm’s technology policies and standards.

KPMG Overview

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters, and perspectives. There really is a place for you here.

Service line Information 

Enterprise-Wide Technology (EWT) is an internally facing, dedicated team of over 450 technologists and other specialists, focused on keeping technology running seamlessly for everyone in KPMG.

The Team

Strategy & Architecture sit within EWT. The team provide technology solutions to the firm, covering Design, Assurance and Strategic Direction to the firm.

Core Knowledge

Extensive Solution Architecture Experience

· Work with Capability CTOs, technical SMEs, and specific projects to analyse and translate business requirements into technical requirements, ensuring that these are feasible

· Maintain a high level of technical knowledge incl. current, emerging and future technology market trends and their impact on the business

· Develop and maintain expert knowledge of KPMG’s technology ecosystem, incl. the main applications and technologies that support one or more KPMG Capabilities, e.g., Tax, Audit, etc.

· Develop and maintain expert knowledge of the Microsoft Dynamics domain.

· Develop and maintain expert knowledge of the Microsoft Dynamics supporting ecosystem. To include; third party applications, data architecture, process automation, integration, MSFT Power Platform etc.

· If required, provide advice to and/or seek to learn from other Member Firms, client teams and/or clients that are seeking to implement or improve their use of Microsoft Dynamics or the supporting CRM/Sales Ecosystem.

Skills, Knowledge and Qualifications

Manage a portfolio of work, whilst supporting the Solution Architecture team as they work on a diverse range of projects and programs.

· Create and develop the requisite documentation – conceptual and detailed solution architecture design documents.

· Contribute to governance processes where applicable – this will include helping the project navigate the Technology Assurance Process

· Work closely with the Strategy & Architecture team, development teams, other architects and 3rd party suppliers.

· Create & maintain a detailed view of existing architecture in order to help manage the transition to future state architecture.

· Identify business/project risk and mitigate or communicate as necessary.

· Ensure progress updates are communicated to relevant parties both formally and informally.

· Carry out additional duties as may occur from time to time as instructed

KPMG are continuing to develop and grow their Wealth and Asset Management technology practice and are seeking to appoint a talented Director to support the ambition of quadrupling the size of the practice over the next 3 financial years.