Service Delivery Security Manager

Team

The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to the Security Production Assurance & Compliance Lead.  This role is critical in the provision and delivery of secure, innovative, technology-enabled services and solutions for KPMG and our clients.  The role is vital to KPMG’s ability to demonstrate that we are delivering ‘secure by design’ services and solutions such that our business stakeholders, our clients and our regulators trust KPMG.

Role

The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions.  There are 3 main areas of focus:

• Manage the security services relationship to protect the delivery of the end to service services that involve all KPMG UK Technology services, or third-party suppliers.
• Provide governance for infrastructure security services
• Provide an overview of the complete set of services provided by all KPMG UK Technology services, or third-party suppliers and troubleshoot any issues and escalate as appropriate.

Key responsibilities are:

• Work closely with the Service Owners who are accountable for the end-to-end services, understand their roadmap for the service and the day-to-day operational requirements

• Maintain and lead the process to manage the Governance of these services
• Ensure firm standards and guidelines are followed, and contractual or operational commitments are delivered
• Review and govern the Service Provider Quality, Improvement Plans, Issues and Operational Risks, engaging the Security Production Assurance & Compliance Lead as required
• Raise and build consensus around issues or escalations and enable timely resolution.
• Govern Service Provider Knowledge Management, Knowledge Transfer, Reporting, Documentation and other engagement practices to ensure ongoing operational excellence
• Review Service Provider capacity plan to ensure it has enough capacity to meet the required demand and is in line with the Service Owner’s roadmaps
• Consolidate and provide reports on the delivery of Security services and initiatives across the relevant KPMG capabilities
• Ensure any planned changes across Technology or Service Provider are co-ordinated to ensure there is minimum disruption to Information Security services.
• Communicate major changes or enhancements in Information Security to Service Provider/ Business function and vice-versa
• Act as a single point of contact for general queries or issues flowing to and from the Security Function to the delivery teams
• Work closely with the Service Delivery Managers and Service Owners to ensure everyone has a clear view of the remediations and expectations
• Work closely with the Security Production Assurance & Compliance Lead to implement the operational security activities, processes and standards as determined by them.
• Build long-term stakeholder relationships including negotiating service levels, and defining project scope.
• Monitor, review and drive compliance to security policies, guideline and standards (as defined by KPMG) using compliance reports supplied by the Supplier and internal teams. You will escalate issues to the Security Production Assurance & Compliance Lead where necessary
• Use your experience to propose changes to existing policies and procedures based on feedback from Internal and Supplier Service Operations teams to Security Production Assurance & Compliance Lead to drive operating efficiency and compliance
• You will support incident and problem management teams in prioritisation o

The Indirect Tax practice is a fast-growing and dynamic business, currently with 13 partners and

approximately 186 professional staff located across the UK. We work to support our portfolio of clients

with a variety of Indirect tax issues. Within the team we have specialists in sectors such as Retail,

Supply Chain, International Trade, alongside our Public Sector specialisms. We work closely with our

colleagues in Trade & Customs, Corporate and Employment tax to deliver value to KPMG’s clients.

Base Location: Bristol, Reading, Southampton or Cardiff plus network of 20 offices nationally: www.kpmgcareers.co.uk/experienced-professional/#LeBlender.OfficeLocations

Why Join KPMG as a Family Office & Private Client Tax Manager within our tax team based in the South region.

Recognised in the marketplace for our technical excellence – the Family Office & Private Client team at KPMG is an integral part of the firm’s global community.

As a national practice our FO&PC team consists of 162 team members across the UK, led by 5 Partners, 3 Associate Partners, and 12 Directors.  

We are a nationally run business with five core service areas:

1. Transactions and Entrepreneurial Shareholders.
2. Ultra-High Net Worth Individuals.
3. International.
4. Partnerships.

MS Dynamics 365 F&O Lead Consultant 

The Microsoft Business Solutions (MBS) business unit at KPMG is looking for a Dynamics 365F&O Lead Finance Consultant with experience in all phases of large-scale enterprise Dynamics 365F&O projects.
The ideal candidate will possess a hands-on approach and proven experience in end-to-end implementations, combined with a strong understanding of Dynamics 365F&O process and procedures and practical knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients, leading onshore consultants, working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused around Dynamics F&O functionality and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst leading and mentoring more junior staff  This role is therefore key to KPMG Microsoft Business Solutions’ customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm. 

Responsibilities:

• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Leading module workstream of full end-to-end D365 F&O implementations through all phases of the project life cycle
• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Ownership of the solution for a D365 module (SCM, Finance, Commerce, HR) , making design decisions and reviewing/creating solution documentation
• Solves and advises on complex problems with creative solutions 
• Delivery of end-user training to clients and colleagues where applicable
• Provide on-site support and assistance throughout delivery and go-live phases of project to client and more junior team members
• Advise client and delivery team members of scope (creep) and use of change control processes
• Demonstrate ability around upselling and understanding of additional company capabilities 
• Knowledge of product roadmap and the content of future releases of D365FO in the supply chain area and demonstrate changes/additions to team members
• Involvement in responding to RFPs and RFQs and other pre-sales activities as required
• involvement in further development of capabilities in D365 F&O product team
• Contribute to practice development activities and involvement in the creation and delivery of these to fellow colleagues
• Leads people and helps to grow them in their role
• Promotes the Values of our company 
• Performance manage two or more junior members of product team
• Ensure timely completion of internal processes and mandatory training
• Carry out additional duties as may occur from time to time as instructed and agreed by Directors
• Represent KPMG MBS in a professional and positive manner at all times

Requirements: 
Qualifications and Skills 

• Proven experience with Dynamics 365 for Finance and Operations (D365F&O) or AX2012 with a minimum of 3 end to end implementations
• Extensive experience in consulting and very good presentation skills 
• Ability to lead meetings and workshop, and confidently present to the C-Suite
• Demonstrable, hands-on Microsoft Dynamics 365 for Finance & Operations (D365FO) implementation experience in D365 Modules such as:
  • SCM
  • Finance
  • Commerce
  • HR
• Strong understanding of sub modules 
• Experience with (D36