We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.

The Ethics and Independence (E&I) team are part of the Risk Operations Group (ROG) within the Operational Excellence Hub (OEH) which is responsible for monitoring the firm’s and its individuals’ compliance with the firm’s professional risk management and quality control policies, procedures, and guidance. Furthermore, the Group work with the wider Quality and Risk community and across the KPMG network to exchange knowledge, develop and improve processes and procedures in response to emerging regulatory, business, and other requirements.

The Personal E&I team are responsible for a number of processes and procedures in order to demonstrate oversight of compliance in accordance with firm/regulatory policy such as clearance of the firm’s personnel and third-party resource for on-boarding and issuing mandatory E&I training in line with global requirements. They provide guidance and advice to partners, firm’s personnel and third-party resource on personal independence matters and are the first point of contact for personal E&I related requests, completing the necessary research in order to escalate/ respond in accordance with firm/regulatory policy.

Tax Assistant Manager – Corporate Tax Compliance and Advisory

Base Location: Manchester is the main hub in the North West together with our office in Liverpool however we are also open to regional candidates

 www.kpmgcareers.co.uk/experienced-professional/#LeBlender.OfficeLocations

Why Join KPMG as a Tax Assistant Manager within our Corporate Tax Compliance & Advisory Team based in the Northwest?

KPMG’s North tax team is a fast-growing part of the KPMG tax practice.  We are looking for excellent candidates with a proven track record who are seeking a dynamic and challenging working environment within a strong supportive leadership and management team. 

The marketplace is diverse with a client and target base of UK listed, PE backed, inbound and privately-owned businesses.

This current vacancy is for an Assistant Manager in our Corporate Tax Advisory and Compliance (‘CTAC’) team based in Manchester.

You will work collaboratively to assist the team with the managing of tax relationships across a diverse portfolio of clients which will provide you with a broad range of technical experience. You will take on a variety of projects covering international tax, treasury tax, group restructuring, tax governance, group reporting and domestic tax advisory and compliance.

At KPMG, we support clients on their AI transformation journeys to drive profitability while mitigating reputational, operational, and financial risks. Our specialized Data & AI team leverages advanced analytical techniques and industrial-scale AI platforms to accelerate this transformation. Our projects span industries such as Financial Services, Retail, Public Sector, Healthcare, Energy, and Utilities, with a focus on extracting data insights, building AI models, and delivering value through engaging, data-driven stories.