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Experienced Professional

Service Delivery Manager

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

Oracle Technical ERP Manager

Location: Multiple locations

Service Line: Corp Svs& People

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Experienced Professional

Associate Director - Tech CoE 1

Location: Multiple locations

Service Line: The Strategy Group

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Experienced Professional

Senior Manager - Private Client Tax

Location: Manchester

Service Line: FOPC&R

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Experienced Professional

Senior Manager - Transfer Pricing Compliance

Location: Multiple locations

Service Line: Transfer Pricing

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Experienced Professional

Manager - Enterprise Architect- Tech Transformation

Location: Multiple locations

Service Line: Technology & Data

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Service Delivery Manager

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Service Delivery Manager 

 

As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team.  
 

Responsibilities:

 

  • Provide end to end ownership of customer service contracts
  • Work across our ITIL based services, like problem and incident management, to deliver customer outcomes
  • Coordinate effort and liaise between nearshore and offshore teams
  • Ensure that an excellent service is being consistently delivered, and end customers consistently receive the contracted services
  • Ensure effective management and process controls are in place, and escalation is effective where necessary
  • Act as a point of contact and escalation for contracted end customers
  • Build services relationships with customers
  • Track performance of services and prepare reporting on SLAs & KPIs
  • Produce regular management reports for customers and attend review meetings
  • Provide analysis, feedback and actions based on trends, root cause analysis and other reports
  • Manage service improvement plans, inclusive of formalized creation and ownership with end customers
  • Take an active involvement in recruitment and team retention
  • Participate in offering improvements and creation

 

Requirements 

  • Minimum of 5 years’ service delivery management experience working within an IT Support/Managed Services environment - specifically in Microsoft Technology
  • Good communication skills, with strong customer focus with the ability to operate at all contact levels including senior manager/director level
  • Demonstrable problem-solving skills
  • Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues
  • Organised and delivery focused, strong planning skills and process driven
  • Superior time-management skills along with strong sense of urgency
  • People orientated, with team lead qualities, with experience of influencing and impacting leadership communities at varying levels
  • Able to work independently with minimal direction
  • ITIL certified

Oracle Technical ERP Manager

Location: London & Manchester

Capability: Advisory

Service line: Corp Svs& People

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions driven by a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into what makes a world class corporate services function with the latest in ERP technology provided by the leading SaaS ERP vendors such as Oracle.

The Enterprise Solutions teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to develop improvement and extensions to the Powered Enterprise model. KPMG are growing their Enterprise Solutions team to meet an ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience.


The Role

 


Associate Director - Tech CoE 1

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: The Strategy Group

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


KPMG’s Deal Execution practice is looking for exceptional candidates for an Associate Director role, with a technology, digital, AI and M&A specialisation.

 


Senior Manager - Private Client Tax

Location: Manchester

Capability: Tax & Law

Service line: FOPC&R

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


The KPMG Private Client tax team is a fast-growing and integral part of the wider KPMG tax practice. In order to support further growth we are looking to appoint a Senior Manager.

 

We are looking for excellent candidates with a proven track record in this area who are seeking a dynamic and supportive working environment to help deliver these solutions.

 

You would be expected to lead the delivery of a quality output to our clients and participate in winning new clients by bringing new offerings to the market. Your client base would include a portfolio of high net worth clients, entrepreneurs, shareholders and international individuals.


Senior Manager - Transfer Pricing Compliance

Location: Birmingham, London & Other locations

Capability: Tax & Law

Service line: Transfer Pricing

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


Why Join KPMG as a Transfer Pricing Senior Manager within our specialist Transfer Pricing Compliance Team.

 

Transfer Pricing is a rapidly expanding field within International Tax, and at KPMG, we're at the forefront of this exciting growth area. Our dedicated Transfer Pricing Compliance team is committed to helping multinational groups navigate the complexities of global transfer pricing compliance, including the preparation of master files, local files, TP returns, and benchmarking. We leverage our market-leading technology, structured processes, and a team of dedicated UK based TP compliance specialists to deliver exceptional results.  Our clients include some of the largest UK Headquartered Groups operating in 50+ jurisdictions.

 

This is a unique opportunity to join a high-growth area within our business and contribute to a key strategic investment in our people. We are looking for a talented Senior Manager to join our UK TP Compliance practice. If you're passionate about Transfer Pricing and eager to join our specialist compliance team, we encourage you to explore this exciting career path with KPMG.

 

Job description

 

The role involves working on a range of Transfer Pricing Compliance Projects

  

The work involves:

  • Lead global transfer pricing compliance projects where we prepare transfer pricing local files, master files and TP returns for clients across multiple jurisdictions.  This role involves leading on a range of compliance projects across a varied client base in both size of business and industry.
  • Developing and maintaining client relationships for global transfer pricing compliance projects
  • Project management in relation to the provision of our transfer pricing compliance services including liaising with our global KPMG network of member firms
  • Leading the day-to-day delivery processes and manage the project to ensure the local file deadlines are met and correct submissions are made
  • Performing/attending functional interviews with clients to understand activities and value drivers for our clients’ businesses to prepare transfer pricing analyses
  • Determining key industry features across varied industries that influence the pricing of transactions and preparing transfer pricing analyses
  • Review benchmarking analyses across industries and transaction types (TNMM and CUP)
  • Reviewing and documenting transfer pricing policies
  • Understand and implement KPMG’s transfer pricing technology for preparation of local files
  • Review transfer pricing local files using KPMG’s transfer pricing technology
  • Supporting clients with tax authority enquiries
  • Coordinating with KPMG’s transfer pricing, international tax, indirect tax and other teams across the business and across multiple jurisdictions on a range of topics relating to transfer pricing compliance
  • Coaching and developing junior members of the team
  • As part of the TP Compliance team actively contribute to leadership discussions and help to implement continuous improvement to processes within the team.
  • Lead or assist with business development and project scoping process as necessary for new global transfer pricing documentation proposals including preparing scope and fee quotes and presenting in client pitches/demos.

 

The Person

 

We are looking for candidates with the following skills/experience:

Qualifications and experience:

  • Either a CTA, CA, ACA, ACCA qualification or attained a Bachelors or Masters degree in economics, finance, law, accounting or equivalent qualification.
  • At least 7 years of transfer pricing experience, preferably including experience of preparing transfer pricing

Manager - Enterprise Architect- Tech Transformation

Location: Birmingham, London & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Within Technology Strategy we deliver collaborative team engagements, working together across these capabilities to help our clients get the best from their IT services. We are growing our team to meet an ever-increasing demand for our market leading services and are seeking your relevant expertise and experience to join us.

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.


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