Job Title:  Manager – Legal Business Services

Role Overview
As a Manager in KPMG’s Legal Business Services (LBS) team, you will lead client delivery across legal transformation projects, driving innovation in contract management, legal technology, and operating model design. You will play a pivotal role in helping clients embed legal into business processes, harnessing AI and automation, and redesigning their legal supply chains.

This is a client-facing leadership role, with responsibility for scoping, designing, and delivering engagements, as well as developing our propositions and helping to grow the LBS business.

What you will do

• Lead client engagements, from diagnostics to delivery, applying our methodologies.
• Design target legal operating models and implement transformation roadmaps
• Oversee legal technology implementation projects, ensuring effective integration into enterprise systems (e.g. CLM, AI, Matter and Spend Management)
• Drive managed services design and transition, enabling scalable delivery of contracting and legal processes.
• Facilitate client workshops to capture requirements and prioritise initiatives by value, risk, and feasibility.
• Contribute to business development through proposals, thought leadership, and pre-sales support.

Leadership & Management

• Manage multi-disciplinary engagement teams, ensuring high-quality delivery and adherence to KPMG standards.
• Mentor and coach junior team members, contributing to their development and the growth of the practice.
• Collaborate across KPMG service lines and global teams to deliver integrated, cross-functional solutions.

Skills & Experience

• Strong consulting or professional services experience, ideally with exposure to legal, contracting, or compliance.
• Proven experience in leading delivery of transformation projects (e.g. CLM, operating model, process redesign).
• Strong understanding of project management methodologies (Agile and traditional).
• Demonstrated ability to engage senior stakeholders and build lasting client relationships.
• Experience with legal technology platforms (e.g. Ironclad, CPAI, DocuSign CLM, iCertis, SirionLabs, Wolters Kluwer, Harvey) is desirable.

KPMG is creating a new "best in class" Testing Practice with a clear mission - to accelerate business change. By leveraging KPMG's considerable in-house industry knowledge with the leading test tools, methods and practices, KPMG is seeking to help our clients deliver efficient, high-quality change – while minimising risk.

We are currently recruiting Principal Advisors who can make a significant contribution to the creation and development of KPMG’s Testing Practice within the Management Consulting Technology Enablement team, through sector expertise, client engagement and delivery of new business opportunities.

This exciting role is within our International and Complex tax group based in the London office, focussing on large inbound and outbound multinational businesses. You’ll join a high performing team advising some of the largest and most complex organisations in the world.

We are looking for a talented individual at Senior Manager level to support our continued rapid growth. The successful candidate will thrive in a dynamic and challenging working environment, supported by a strong and ambitious leadership team.

Tax Transformation ERP – Manager

We are looking for talented Managers to join us in Canada Square, London (although flexibility on location will be considered) with experience in a broad range of areas including:

• Tax transformation experience – the ability to analyse tax requirements, design tax processes and implement tax technology solutions
• Strong and practical ERP finance and tax experience, specifically in SAP S4 HANA, Oracle or Workday, as a foundation for tax processes
• Experience of design and configuration of ERP systems for tax purposes
• Experience of implementing VAT determination engines and bolt-ons, such as Vertex O-Series, Thomson Reuters OneSource Determination, or Meridian VAT Add-On
• Tax technology implementation experience, including requirements gathering from a tax, IT and users and creating and reviewing design documentation
• Tax process knowledge, for example indirect tax, direct tax and/or transfer pricing
• Familiarity with end-to-end finance processes (Accounts Payable, Accounts Receivable, Record-to-report) and their integration with tax
• Advising on appropriate tax technology to support compliance and reporting processes
• Project management
• Client and engagement management

Roles & Responsibilities:

• Project managing the overall delivery of global and large tax transformation and technology projects, often as part of a wider finance transformation program
• Helping clients to design, build and deploy ERP and tax automation solutions which are designed for Tax
• Supporting our clients understand the importance of Tax, the optimal way to address tax requirements in their countries and the value that it can bring
• Working together with our other Tax Transformation colleagues as well as other groups in KPMG such as Consulting
• Helping clients develop robust global governance and process frameworks
• Develop our service offerings and service delivery models
• Establishing and maintaining strong client relationships with both existing and new clients
• Line manage assistant managers and graduate trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities to identify additional services that the client may need and liaise with subject specialists.
• Coaching and technical support for other team members.
• Follow KPMG best practice and policy.

Knowledge and Experience:

• Awareness of technology and automation to drive efficiency, risk management and value
• Experience in process, risk and controls design
• Excellent interpersonal skills with strong oral and written communication skills Communicates with impact, in a way that is open, honest, consistent and clear
• Takes personal responsibility and accountability for own work. Sustains a high level of drive, shows enthusiasm and a positive attitude when coping with pressure at work
• Analyses problems, identifies core issues, investigates, evaluates and integrates information
• Builds the reputation of KPMG through the quality of work, knowledge and experience 
• Awareness or experience of tax and accounting compliance processes (e.g. Direct/Indirect tax returns, statutory accounting).

Global Compliance & Transformation (our Team)

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. 

As a Manager, you will liaise directly with your clients responding to a range of technical queries, drawing both on your own expertise and identifying when additional input is required from more senior colleagues. You will lead teams and supervise the work of junior staff. You will also have performance management responsibilities for a small number of employees.