Role: Manager: Customer Insight Transformation 

Location: Any UK, within occasional commuting distance from London, Leeds or Manchester

Why Join KPMG as a Manager-Insight Transformation, Research & Analytics?

This role sits in the Insight team, within the Customer & Ops practice at KPMG.

The team is responsible for capturing, organising and analysing customer data signals to help our clients drive growth through a better understanding of their customers, to drive impact and improve the reputation and efficiency of the Insight function within a business. The Insight team does this through 2 propositions: -

Voice of Customer (VoC): Programmes that continuously capture, analyse and act on customer feedback to drive enterprise decision=making.

Our role is to design, implement and deliver these programmes-Insight Transformation: Helping clients leverage AI to transform how they operate and activate insight to improve performance and effectiveness.

What will you be doing?

As a Manager within the Customer team, and specifically the Insight team, the candidate will be responsible for-Helping to translate the Insight Transformation proposition into structured, repeatable programmes and delivery playbooks that can be deployed consistently across clients

• Supporting business development by contributing to proposals, solution design, scoping and costing for Insight Transformation engagements
• Designing futurestate insight operating models (processes, governance, roles, data/tech enablers) for client insight functions.
• Working with clients to help build transformation roadmaps that sequence people, process, data, technology and change activities into a coherent delivery plan
• Planning and running insightfunction diagnostics (interviews, documentation review, maturity assessments) and synthesising findings into prioritised recommendations.
• Developing and continuously improving internal methods, templates and reusable assets so the Future of Insight proposition can be delivered at scale.
• Leading onshore and offshore teams to deliver high quality client engagements.
• Owning responsibility for the financial management of client engagements
• Acting as a role model to upskill junior and non-insight trained team members
• Developing client relationships to enhance the reputation of KPMG as an advisor of choice and identify further client opportunities in the Customer & Operations team.

What will you need to do it?

• Background in strategy/transformation consulting, including organisational design
• Strong research and analytics capability (survey design, sampling, methodology, data analysis, project management
• Proven project management skills, handling multiple workstreams within complex programmes.
• Experience leading and motivating teams to deliver highquality outputs on time and within budget.
• Ability to derive insights from data and communicate them clearly through compelling storytelling and visualisation.
• Familiarity with VOC tools (e.g. Medallia, Qualtrics, Power BI) and their ongoing management
• Solutions-focused mindset with strong presentation and stakeholder engagement skills.
• Confident in providing thought leadership and advising clients on strategic direction.
• Understanding of AI applications in insight generation and VOC optimisation.
• Experience in business development, including proposal design and costing

Personal Attributes

Passion for insight and data-driven decision-making AI first mindset, wi

As a People Practice Consultant within KPMG Advisory, you will be an integral part of a growing team dedicated to transforming organisations through a people-centric lens. This role focuses on delivering the people agenda within large-scale transformation programs and modernizing HR functions.

You will leverage expertise across our four key capability areas:

• People Centric Transformation
• Workforce Transformation
• Learning Solutions
• HR Transformation

Role Purpose

At KPMG Microsoft Business Solution we implement best in class solutions across the Microsoft technology stack. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics 365, Microsoft 365 and Azure range of products which enables us to deliver, powerful, connected business solutions that drive significant client value.

The Role:

The Pre-sales Solution Architect is responsible for working closely with the UK sales and solutions teams to support pre-sales bids and deliver solution architecture engagements. This person must be comfortable engaging with both technical and non-technical stakeholders, from developers to C-suite executives. The role requires presenting complex solutions to diverse audiences, articulating business benefits, and driving growth for the MBS practice.

Deal Advisory / M&A Tax – Private Equity & Credit

Tax Manager

At KPMG, our Values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences, and backgrounds.

Deal Advisory Tax (DAT) is a dynamic and successful area of KPMG’s Tax & Legal business. We have an inclusive and collaborative leadership strategy and are making bold changes to our culture and how we work. A constantly changing and high-profile field, we work in a fast-paced, challenging and rewarding environment, and can offer a broad range of quality career paths to ambitious people.

The Role

DAT provides market leading advice to corporates and financial institutions on a broad range of transactions. 

Embedded within DAT is our Private Equity & Credit team. The PE&C team works with large and mid-cap private equity and credit intuitions, advising them throughout the deal spectrum including buy-side due diligence and structuring, sell-side vendor assist, due diligence and structuring, refinancing, restructuring and listing support.

The PE&C team has advised on some of the largest deals in the market, helping clients understand and quantify historical tax issues, structure transactions, model tax outcomes and reflect advice in the legal documents underpinning each transaction, all with a continuous focus on maximising value throughout the investment cycle. Working collaboratively across the KPMG network, our work often involves advice across multiple countries, taxes, and work streams.

Key Responsibilities

Shape and lead the future of identity at KPMG. As Head of IAM, you will define and deliver a modern, enterprise-wide identity ecosystem—enabling secure, seamless access for employees, clients, and privileged users across a complex, multi-entity environment.

This is a high-impact leadership role, positioning identity as a core pillar of digital transformation, security, and user experience across the firm.