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Experienced Professional

Manager: Customer Insight Transformation

Location: Multiple locations

Business Area: People Consulting

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Experienced Professional

Corporate Tax Manager - Midlands

Location: Multiple locations

Business Area: Corporate Tax Services

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Experienced Professional

Tax Manager - GMS - Global Compensation

Location: London

Business Area: Tax Managed Services

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Experienced Professional

Tax Assistant Manager - Audit & Accounting Related Tax Services - London

Location: London

Business Area: Corporate Tax Services

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Experienced Professional

Director - Tech in M&A - Centre of Excellence

Location: Multiple locations

Business Area: Strategy

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Experienced Professional

Agentic Solutions Pre-Sales Architect

Location: Multiple locations

Business Area: Consulting Technology

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Manager: Customer Insight Transformation

Location: Aberdeen, Birmingham & Other locations

Capability: Advisory

Business Area: People Consulting

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Role: Manager: Customer Insight Transformation 

Location: Any UK, within occasional commuting distance from London, Leeds or Manchester


Why Join KPMG as a Manager-Insight Transformation, Research & Analytics?

This role sits in the Insight team, within the Customer & Ops practice at KPMG.

The team is responsible for capturing, organising and analysing customer data signals to help our clients drive growth through a better understanding of their customers, to drive impact and improve the reputation and efficiency of the Insight function within a business. The Insight team does this through 2 propositions: -

Voice of Customer (VoC): Programmes that continuously capture, analyse and act on customer feedback to drive enterprise decision=making.

Our role is to design, implement and deliver these programmes-Insight Transformation: Helping clients leverage AI to transform how they operate and activate insight to improve performance and effectiveness.


What will you be doing?

As a Manager within the Customer team, and specifically the Insight team, the candidate will be responsible for-Helping to translate the Insight Transformation proposition into structured, repeatable programmes and delivery playbooks that can be deployed consistently across clients

  • Supporting business development by contributing to proposals, solution design, scoping and costing for Insight Transformation engagements
  • Designing futurestate insight operating models (processes, governance, roles, data/tech enablers) for client insight functions.
  • Working with clients to help build transformation roadmaps that sequence people, process, data, technology and change activities into a coherent delivery plan
  • Planning and running insightfunction diagnostics (interviews, documentation review, maturity assessments) and synthesising findings into prioritised recommendations.
  • Developing and continuously improving internal methods, templates and reusable assets so the Future of Insight proposition can be delivered at scale.
  • Leading onshore and offshore teams to deliver high quality client engagements.
  • Owning responsibility for the financial management of client engagements
  • Acting as a role model to upskill junior and non-insight trained team members
  • Developing client relationships to enhance the reputation of KPMG as an advisor of choice and identify further client opportunities in the Customer & Operations team.

 

What will you need to do it?

  • Background in strategy/transformation consulting, including organisational design
  • Strong research and analytics capability (survey design, sampling, methodology, data analysis, project management
  • Proven project management skills, handling multiple workstreams within complex programmes.
  • Experience leading and motivating teams to deliver highquality outputs on time and within budget.
  • Ability to derive insights from data and communicate them clearly through compelling storytelling and visualisation.
  • Familiarity with VOC tools (e.g. Medallia, Qualtrics, Power BI) and their ongoing management
  • Solutions-focused mindset with strong presentation and stakeholder engagement skills.
  • Confident in providing thought leadership and advising clients on strategic direction.
  • Understanding of AI applications in insight generation and VOC optimisation.
  • Experience in business development, including proposal design and costing

 

Personal Attributes

Passion for insight and data-driven decision-making AI first mindset, with interest in promoting and embedding AI across teams


Corporate Tax Manager - Midlands

Location: Birmingham & Nottingham

Capability: Tax & Law

Business Area: Corporate Tax Services

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we are making bold changes to who we are and what we do. Be part of it.

 

 

Overview

 

This exciting role is within our Midlands Corporate Tax Advisory & Compliance team, based in our Birmingham or Nottingham office. 

 

Our clients include UK headquartered businesses and inbound groups across a range of sectors. 

 

Our work in the tax advisory space includes supporting clients with business and fiscal change. This can include advising on new jurisdiction entry, the development of new business areas, business reorganisations, tax authority enquiries, pre/post transaction reorganisations, refinancing, cash repatriation, interest deductibility and the impact global fiscal change (e.g. BEPS Pillar 2). 

 

We work as a hybrid team where we get together in the office or at client sites at least twice a week to collaborate and learn together, with flexibility over how you spend the rest of your time. 

 

The role

 

  • Working closely with Partners, Directors and/or Senior Managers on complex projects to deliver technically excellent advice and service
  • Managing UK and cross border teams on advisory projects, liaising with specialists, overseas member firms and external advisers, critically analysing and challenging their input to deliver successful projects and expertise to our clients
  • Developing and maintaining strong relationships with clients
  • Managing teams and coaching and developing junior members of staff both in respect of technical delivery and soft skills
  • Managing our engagement quality and risk processes and client financials
  • Being a role model for KPMG’s values

 

You'll also have the opportunity to get involved in UK corporation tax compliance and reporting if that interests you.

 

The person

  • Qualified CTA or ACA / CA or equivalent
  • UK corporation tax experience
  • Sustains a high level of energy, shows enthusiasm and a positive attitude that translates across the team
  • Displays an inclusive, collaborative approach and operates in a respectful manner with colleagues, clients, and the wider community
  • Brings insight and effectively applies knowledge to business and client problems
  • Communicates with impact, in a way that is open, honest, consistent and clear
  • Strong oral and written communication skills
  • Strong analytical skills, curious and a commercial approach to resolving issues and providing advice
  • Strong project management skills, including ability to work as part of a team and to show initiative to drive projects forward
  • Ability to multi-task and manage a range of clients, projects and relationships
  • Effectively develops and coaches junior team members
  • Dedication to continuously develop skills and technical knowledge

Tax Manager - GMS - Global Compensation

Location: London

Capability: Tax & Law

Business Area: Tax Managed Services

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


KPMG has recently developed Global Payroll Manager (GPM) which is a fully automated web-based global payroll solution allowing organisations to better manage cross border payroll compliance, management reporting, recharges and internal control requirements for their globally mobile workforce. GPM, transform assignee demographic data, cash compensation and non-cash benefit data to produce fully reconciled monthly, quarterly and year-end host payroll instructions in both the home and host country of an internationally mobile assignee. This dynamic group using GPM is expected to expand significantly over the next two years and win significant market share.  The team is diverse with an experienced network of professionals from expatriate and employment tax, payroll advisory, technology, data analytics, finance and accounting.

 


Tax Assistant Manager - Audit & Accounting Related Tax Services - London

Location: London

Capability: Tax & Law

Business Area: Corporate Tax Services

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


Tax Assistant Manager - Audit & Accounting Related Tax Services (AARTS)

 

KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

 

The role

 

  • Acting as the day-to-day contact on audit and tax reporting engagements, liaising with audit teams, the client and AARTS/tax managers
  • Reviewing, testing and documenting technical tax disclosures prepared by clients and their independent advisers
  • Delegating delivery of work to junior colleagues whilst maintaining control of quality and timetables.
    Developing and maintaining client relationships across a portfolio of clients.
  • Developing and maintaining internal relationships with the audit teams, and other departments.
  • Mentoring and developing of junior members of staff.
  • Keep up to date and share technical insights with rest of AARTS team.

 


Director - Tech in M&A - Centre of Excellence

Location: London & Manchester

Capability: Advisory

Business Area: Strategy

Experience level: Director

Employment type: Full Time

Contract type: Permanent


The Technology in M&A team at KPMG is one of the fastest growing and most profitable within Deal Advisory and across the firm.
We deal with all aspects of technology, from strategy, digital, apps, infrastructure, cloud, operating models, data, cyber, RPA and post deal implementation to reviewing technology spend. We work with both acquirers and vendors on pre- and post-deal technology issues, our propositions include: Buy side diligence, sell side diligence, separations, integrations, IPOs, synergy, JVs and standing up businesses. We support our clients across the deal lifecycle. 

 


Agentic Solutions Pre-Sales Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Business Area: Consulting Technology

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


 

Role Purpose

At KPMG Microsoft Business Solution we implement best in class solutions across the Microsoft technology stack. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics 365, Microsoft 365 and Azure range of products which enables us to deliver, powerful, connected business solutions that drive significant client value.

The Role:

The Pre-sales Solution Architect is responsible for working closely with the UK sales and solutions teams to support pre-sales bids and deliver solution architecture engagements. This person must be comfortable engaging with both technical and non-technical stakeholders, from developers to C-suite executives. The role requires presenting complex solutions to diverse audiences, articulating business benefits, and driving growth for the MBS practice.

 


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