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Experienced Professional

SuccessFactors HR Senior Manager

Location: Multiple locations

Business Area: Consulting Technology

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Experienced Professional

Senior Manager - Supply Chain

Location: Multiple locations

Business Area: Infrastructure Advisory Group

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Experienced Professional

CE Functional Consultant

Location: Multiple locations

Business Area:

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Experienced Professional

D365 Finance and Operations Functional Solution Architect (Commerce)

Location: Multiple locations

Business Area: Consulting Technology

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Experienced Professional

Associate Director - Tech CoE

Location: Multiple locations

Business Area: Strategy

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Experienced Professional

Technology Implementation Manager - Data and Transformation - Glasgow

Location: Glasgow

Business Area: Technology

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SuccessFactors HR Senior Manager

Location: Birmingham, London & Other locations

Capability: Advisory

Business Area: Consulting Technology

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


Technology is one of the KPMG’s priority investment areas – Connected Technology services the whole of the KPMG client-side business portfolio through delivery of core technology, transformational processes and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. 

 

As our HR technology practice continues to grow we are seeking talented individuals with experience of SuccessFactors implementations. This is a high-profile role within the team, requiring a balance of business development / sales origination and client delivery, including deep solution/configuration experience across Employee Central.


Senior Manager - Supply Chain

Location: Birmingham, Glasgow & Other locations

Capability: Advisory

Business Area: Infrastructure Advisory Group

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


Senior Manager role – Supply Chain

 

Summary of Role Purpose:

 

KPMG's Supply Chain practice helps clients build leading-edge supply chain capabilities across end-to-end operations. We combine deep sector insight, expert consulting capabilities, and trusted relationships to design and implement supply chain transformation programmes, including digital and technology integration.

 

We are seeking a highly motivated Senior Manager who is looking to leverage and expand their expertise in Supply Chain, with a proven track record of delivering exceptional results leading complex projects and driving business growth. The diverse nature of our engagements requires candidates to demonstrate comfort working with ambiguity and a commitment to continuous adaptation and professional development. The ideal candidate will possess a strong background in developing transformative operating models across a broad spectrum of industries through data-driven insights and the effective deployment of leading-edge technologies.

 

Description of the role:

Our clients trust us to deliver trusted advice, and we need a Senior Manager who can uphold and elevate that standard. You’ll lead client engagements, drive business development initiatives, and foster team growth, making a significant impact on our success and the strategic direction of our practice.

 

Key Responsibilities:

  • Lead and oversee high-impact client engagements, solidifying our position as the most trusted advisor in Supply Chain.
  • Apply cutting-edge problem-solving to projects across Transformation, Digital, and Sustainability, driving innovation and thought leadership.
  • Serve as the primary client contact, delivering clear and impactful communications, building long-term relationships and identifying new opportunities.
  • Drive insightful analysis, blending KPMG expertise with market intelligence and data analytics, to provide strategic recommendations and actionable insights.
  • Leverage your industry experience to fuel sales, new business, and proposition development, expanding our market presence and service offerings.
  • Cultivate an inclusive team culture, empowering team members and fostering their growth, mentoring and developing future leaders within the practice.

 

What You’ll Bring:

  • Proven experience leading Supply Chain technology projects for diverse clients.
  • Expertise in Supply Chain processes: S&OP, Transport, Warehouse Management, Network Optimisation, and more.
  • Experience designing and implementing Supply Chain operating model transformations.
  • Experience of ERP platforms such as Microsoft Dynamics, SAP, Oracle and/or best of breed supply chain solutions (LLamasoft, Kinaxis, o9, Anaplan etc)
  • Change management experience in complex, multi-national environments (a plus).
  • A passion for contributing to the development of innovative solutions and assets.
  • Ideally experience in one of the following sectors Consumer Goods, Retail, Oil and Gas, Aerospace & Defence, or Industrial.

 

 

Role dimensions:

 

Leadership and management

KPMG's Operational Transforma


CE Functional Consultant

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


Help Shape Modern Customer Experiences with KPMG UK 

KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest growing Microsoft transformation teams in the UK. We partner with organisations to modernise their customer engagement, combining Dynamics 365, Power Platform, Microsoft Cloud, and innovative AI solutions like Copilot. 

Our work spans modern contact centres, intelligent customer and colleague experiences, low code innovation and data driven automation. We value clarity, curiosity and doing work we are genuinely proud of. If you enjoy solving real problems with modern technology, you will fit in well here. 

The Role 

As a Functional Consultant at Assistant Manager level in KPMGyou will be hands on across Dynamics 365 Customer Engagement and the wider Power Platform. You will work closely with clients and team members to translate real business needs into clear requirements, practical configuration and well structured documentation. 

You will support workshops, take ownership of smaller process areas, and carry out configuration that forms the backbone of the solution. You will learn how to shape functional design in a grounded, sensible way and help ensure delivery stays aligned to the intended outcomes. 

You will work alongside lead consultants, solution architects and technical colleagues, gradually taking on more responsibility as your confidence grows. This is a role for someone who enjoys getting into the detail, cares about accuracy and wants to progress towards more senior functional roles. 

Key Responsibilities 

  • Support client workshops: Assist with running sessions, take clear notes and play back understanding. Contribute to sections of the discussion where appropriate and help keep requirements organised. 

  • Shape and document requirements: Translate conversations into structured requirements, user stories, acceptance criteria and process maps. Keep documentation simple, accurate and easy for clients and colleagues to follow. 

  • Deliver functional configuration: Configure Dynamics 365 components such as tables, forms, views, business rules, business process flows and security roles. Support low code extensions through model driven and canvas apps. 

  • Own small functional areas: Take responsibility for defined features (for example activities, queues, email templates or case routing rules) and present your work back to clients for validation. 

  • Support testing activities: Create test cases for your configuration, support user acceptance testing and help resolve issues raised during test cycles. 

  • Assist with data work: Help with data mapping, imports, cleansing and validation during migration phases. 

  • Produce clear functional documentation: Contribute to functional design documents, configuration guides and training materials. 

  • Collaborate across the delivery team: Work closely with technical consultants to ensure requirements are understood and met. Participate in sprint ceremonies and share progress openly. 

  • Support go live and early life: Help with cutover tasks, validation activities and early issue resolution. 

  • Learn continuously: Develop your understanding of Dynamics 365, Power Platform and emerging capabilities including Copilot, staying curious and proactive. 

What you’ll bring 

We do not expect everyone to tick every box. What matters most is strong functional thinking, solid experience configuring Dynamics 365 CE and the willingness to learn and take responsibility. 

  • Understanding of core CRM areas such as accounts, activities, sales and service, with experience configuring key components including fields, tables, forms, views, business rules, business process flows and security roles. 

  • Able to make sensible changes independently, from updating tables and views to shaping simple automation. Familiarity with Power Platform Admin Centre is helpful but not essential. 

  • Comfortable capturing and organising requirements, mapping processes and turning client conversations into clear, practical documentation. Strong attention to detail and pride in producing accurate work. 

  • Awareness of common sales, service or customer experience processes, helping you interpret client needs and make grounded recommendations. 

  • Understanding of Power Automate and model driven or canvas app concepts, and how they sit alongside Dynamics 365. 

  • Basic understanding of how integrations and plugins fit into the wider solution, helping you work smoothly with technical colleagues. 

  • Comfortable presenting small functional areas back to clients in a clear and simple way, and actively listening to understand their needs. 

  • Happy collaborating with functional and technical colleagues, taking feedback on board, and staying calm and organised when priorities shift. 

  • Relevant Microsoft certifications or a clear plan to achieve them 

Desirable Skills 

  • Exposure to Copilot, Copilot Studio or conversational AI 

  • Familiarity with CCaaS, Omnichannel or customer experience tooling 

  • Understanding of Power BI dashboards or reporting concepts 

  • Awareness of industry accelerators or new Dynamics 365 releases 

  • Additional certifications across Power Platform, ITIL or change management. 

Why Join KPMG’s Microsoft Business Solutions Team? 

  • Shape meaningful, modern programmes: Work on projects that genuinely improve customer and colleague experiences. 

  • Be part of a strong functional community: Learn from experienced consultants, architects and specialists who share patterns and support your growth. 

  • Ways of working that make sense: Work onsite when it helps move things forward and remotely when it suits the work. 

  • Grow your functional career: This role gives you the space and support to develop towards leading functional roles. 

  • Broader exposure: Collaborate with colleagues across data, customer experience, cyber, cloud and operating model design. 

  • Strong partnership with Microsoft: Benefit from early insight into new capability and access to product specialists. 

  • A culture that values clarity and thoughtful design: We favour straight talking, practical design and teams that look out for one another. 

If this sounds like the kind of work you want to do, we’d love to speak with you. 


D365 Finance and Operations Functional Solution Architect (Commerce)

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Business Area: Consulting Technology

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


KPMG Microsoft Business Solutions are looking for an experienced D365 Commerce Solution Architect, you will lead the design and delivery of Microsoft Dynamics 365 Commerce (Retail/Omnichannel) solutions for enterprise clients. You will have deep expertise in D365 Commerce, including POS, e-commerce, call center, and retail operations, with a proven track record of end-to-end implementations. You will work closely with clients, manage consultants, and collaborate with development teams to deliver robust, scalable, and integrated Commerce solutions. The role includes presales activities, proposal development, and mentoring junior staff

This role is therefore key to KPMG Microsoft Business Solutions’ customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.

Main Responsibilities

Project Responsibilities

  • The Functional Solution Architect will drive the delivery of Microsoft Dynamics 365 Finance/SCM/Retail solutions following best practices
  • Owning the solution for the Finance and/or SCM and/or Retail work stream, making design decisions and reviewing/creating solution documentation
  • Responsible for leading and managing a team comprising of a group of talented consultants each holding different levels of expertise
  • Have excellent understanding of D365FO functional capabilities
  • Involvement with functional interfaces and Integrations with D365FO
  • Provide on-site support as required by company or client. Work with onsite engagement team & client team to gather requirements, determine expectations & finalize deliverables
  • Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
  • Ensure quality project delivery of deliverables produced and demonstrate experience in system and functional testing
  • Advise client and delivery team members of scope (creep) and use of change control processes
  • Delivery of end-user training to clients and colleagues where applicable
  • Demonstrate ability around upselling and understanding of additional company capabilities
  • Involvement in responding to RFPs and RFQs
  • Demonstrate excellent foundational consulting skills, including analytical know-how, written. & verbal communication, team participation & presentation skills
  • Solves and advises on complex problems with creative solutions
  • Meet and exceed customer expectations from business knowledge, skills, and behaviour
  • Carry out additional duties as may occur from time to time as instructed and agreed by Project leads and Directors
  • Identify business/project risk and mitigate or communicate as necessary
  • Ensure progress updates are communicated to relevant parties both formally and informally

Practice Responsibilities

  • Awareness of product roadmap and the content of future releases of D365FO in the Commerce area and demonstrate changes/additions to team members
  • Identify practice development activities and strong involvement in the creation and delivery of these to fellow colleagues
  • Strong involvement in further development of Finance and/or SCM and/or Retail capabilities in D365FO product team
  • Promotes the Values of our company
  • Leads people and helps to gr

Associate Director - Tech CoE

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Business Area: Strategy

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


KPMG’s Deal Execution practice is looking for exceptional candidates for an Associate Director role, with a technology, digital, AI and M&A specialisation.

 


Technology Implementation Manager - Data and Transformation - Glasgow

Location: Glasgow

Capability: Tax & Law

Business Area: Technology

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


The Technology Implementation Manager will support the adoption and implementation of KPMG’s compliance technology platform across both the UK and EMA firms. You will manage innovation through automation and transformation, analytics, and data driven solutions, enabling multinational clients to achieve global tax and accounting compliance with greater efficiency, accuracy, and control. 


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