Search results for "Customer Experience "

Experienced Professional

Senior Manager - Customer Centric Transformation

Location: London

Service Line: Customer, Ops & Infr

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Experienced Professional

Manager - Strategy & Performance Transformation FS - Customer Strategy & Transformation

Location: London

Service Line: The Strategy Group

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Experienced Professional

Associate Director - Strategy & Performance Transformation - Customer Strategy & Transformation

Location: London

Service Line: The Strategy Group

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Experienced Professional

Manager, Global Mobility Services

Location: Multiple locations

Service Line: GMS

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Experienced Professional

Audit Manager - CASS Assurance

Location: Manchester

Service Line: FS Audit

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Experienced Professional

Manager, Private Client Tax - Advisory

Location: Multiple locations

Service Line: FOPC&R

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Senior Manager - Customer Centric Transformation

Location: London

Capability: Advisory

Service line: Customer, Ops & Infr

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


This is a senior leadership role within KPMG’s Customer team – one of the fastest-growing and strategically vital areas of our firm. We help our clients to transform the way they interact and engage with their customers. In this client facing role, you will use our pre-built assets, robust methodology and technology alliances to enable greater speed to value for our clients and support us in generating a higher margin, longer term revenue stream for KPMG. 

 


Manager - Strategy & Performance Transformation FS - Customer Strategy & Transformation

Location: London

Capability: Advisory

Service line: The Strategy Group

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


The Opportunity

KPMG Customer Strategy and Transformation is a centre of expertise within our Strategy and Performance Transformation practice.  We are looking for exceptional candidates for a Senior Manager role, with a Financial Services focus (ideally Banking and/ or Insurance) and experience of at least one of our core propositions: Customer strategy and product innovation; Channel transformation, and the adoption of modern CRM and AI technologies; and Servicing innovation and reengineering of customer journeys across banking, affluent, health or general insurance, and/ or life insurance.

The Strategy and Performance Transformation practice is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 180  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.

Our team works closely with client executives who own: products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.


Associate Director - Strategy & Performance Transformation - Customer Strategy & Transformation

Location: London

Capability: Advisory

Service line: The Strategy Group

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.


Manager, Global Mobility Services

Location: Bristol, London & Other locations

Capability: Tax & Law

Service line: GMS

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


We are looking for a Global Mobility Services (GMS) Manager to work in our People Taxes team across large Financial Services clients...


Audit Manager - CASS Assurance

Location: Manchester

Capability: Audit

Service line: FS Audit

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


The CASS Audit Department supports the delivery of CASS assurance reports across the whole of FS audit within KPMG including our Banking and Asset Management Audit practice. KPMG has a proven track record in this area, and we have significant growth plans given the opportunities arising from increasing regulatory scrutiny, supervision and demand for external assurance.


Manager, Private Client Tax - Advisory

Location: Edinburgh & Glasgow

Capability: Tax & Law

Service line: FOPC&R

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Private Client Tax – Advisory

 

Base Location: Edinburgh or Glasgow with a network of 20 offices  nationally: www.kpmgcareers.co.uk/experienced-professional/#LeBlender.OfficeLocations

 

Why Join KPMG as a Private Client Tax – Advisory

We are looking for a Manager to join FO&PC team in the North and Scotland region (based in Edinburgh or Glasgow).

 

This is primarily an advisory role and it entails working with high net worth individuals – both with UK affairs and international tax issues, and also working with entrepreneurial businesses and shareholder owned companies.


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