The Opportunity

KPMG Customer Strategy and Transformation is a centre of expertise within our Strategy and Performance Transformation practice.  We are looking for exceptional candidates for a Senior Manager role, with a Financial Services focus (ideally Banking and/ or Insurance) and experience of at least one of our core propositions: Customer strategy and product innovation; Channel transformation, and the adoption of modern CRM and AI technologies; and Servicing innovation and reengineering of customer journeys across banking, affluent, health or general insurance, and/ or life insurance.

The Strategy and Performance Transformation practice is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 180  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.

Our team works closely with client executives who own: products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for a Director role.  The role will focus on Deal Strategy within the Media industry as part of the wider Telecommunications-Media-Technology sector, but with scope to work on the wider range of services including Growth Strategy, Deal Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation.

The Strategy & Performance Transformation team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 150  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.

KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for a Director role, with a sector focus on the Consumer, Retail & Leisure industry and with particular experience in Deal Strategy, one of our core propositions. Additional experience across our other propositions - Growth Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation - will also be valuable.

KPMG’s UK Deal Advisory team is recruiting ambitious, innovative and high performing individuals at all levels to accelerate the growth of its recently launched  Turnaround Team

KPMG’s Turnaround Team offers an exciting opportunity to work within dynamic, flexible, fast-moving environments and is the first line of response to opportunities arising from operational underperformance and/or financial pressure.

We have recently invested significantly in this team including several experienced partners/directors and are actively recruiting a staff compliment to help  accelerate this exciting growth initiative .  We are committed to creating an inclusive environment in which all colleagues thrive and reach their full potential, whatever their identity or background. This is fundamental to our success as a business. Turnaround Team are intentionally building a diverse high-performance team, seeking applicants that bring a range of experience gained across multiple industry sectors and business functions.

Turnaround Team operates nationally and is deeply embedded within the rapidly growing Deal Advisory business  as part of the highly successful Corporate Finance team. Our multi-capability group delivers a broad spectrum of corporate advisory work, serving regional and large corporate clients across the UK.  This powerful combination enables us to deliver a bespoke, solutions-led approach to help companies preserve value and navigate back to a path of sustainable growth.