KPMG’s is looking for exceptional candidates for a Director role, with a strong experience in pricing and commercial excellence to join the team within the Pricing Centre of Excellence.

KPMG Microsoft Business Solutions is seeking an experienced Dynamics 365 for Finance and Operations (D365FO) Solutions Architect with extensive experience across all phases of large-scale enterprise D365FO projects. This role requires a hands-on approach and proven experience in end-to-end implementations, with a strong understanding of financial and supply chain processes and procedures. The ideal candidate will also have practical knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is essential, as the role will involve continuous interaction with clients, managing onshore consultants, and collaborating with both onshore and offshore development teams. Additionally, the role will require presales activities focused on D365FO functionality and the wider Microsoft platform, including contributing to proposal development and business development. The successful candidate will also provide leadership and mentoring to junior staff.

This position is crucial to the success of KPMG Microsoft Business Solutions' customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It presents a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.

The Microsoft Business Solutions (MBS) business unit at KPMG are looking for an experienced Dynamics 365 for Finance and Operations (D365FO) Lead Consultant with knowledge in all phases of large-scale enterprise D365FO projects with a hands-on approach and proven experience in end-to-end implementations, along with interfacing and integration of Dynamics products. Consultancy experience is a must as this role will entail continuous interaction with clients, managing onshore consultants while also working with both onshore and offshore development teams. This role will also require a level of presales activities focused around D365FO and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development while mentoring more junior staff.

This role is therefore key to KPMG Microsoft Business Solutions’ customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm.

We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (CCaaS) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

They will be passionate about developing a strong community ethic within the team and driving a high performance culture.  They will have strong collaboration skills and be comfortable working as part of a global team.
 

Responsibilities
•    Building and leading the D365 CCaaS practice, developing the team to enable the delivery of our long term business strategy •    Be a champion for the D365 CCaaS Product
•    Have an exceptional understanding of Dynamics 365 CCaaS capabilities and the wider CCaaS market 
•    Driving collaboration across the CCaaS internal community 
•    Building the eminence of KPMG Microsoft Business Solutions within the marketplace
•    Developing a high performance culture within the D365 CCaaS practice
•    Supporting pre-sales and key client engagements to secure new business and demonstrate delivery excellence
•    Meet and exceed customer expectations of business knowledge, skills and behaviour.
 

Requirements

Qualifications and Skills •    Deep and broad knowledge of CCaaS in general and Microsoft Dynamics 365 Customer Service & CCaaS
•    Extensive consulting skills
•    Business Process knowledge
•    Broad understanding of software delivery 
•    Excellent soft skills and leadership qualities
•    Ability to work independently and as part of a team
•    Relevant certifications in Dynamics 365 or related technologies

Experience and Background

•    Ability to undertake senior roles in complex engagements and present to the C-Suite stakeholders
•    Experience with Microsoft Dynamics 365 Customer Service & CCaaS in a Lead Consulting role •    Experience of large scale CCaaS implementations
•    Pre-sales experience in Microsoft Dynamics 365 Customer Service & CCaaS
•    Excellent presentation and demonstration skills

Ready to Engineer the Future? Join Our Quantexa Talent Pool!

Role: Data Engineers at all levels with Quantexa | Service Line: Data & AI – KPMG

At KPMG, we don’t just work with data—we transform it into intelligence that powers smarter decisions. Our Data & AI practice is growing at lightning speed, and we’re looking for bold innovators to join our Quantexa delivery team.

This is your chance to work with cutting-edge technology, tackle complex challenges, and shape solutions that redefine how organisations see and use their data.

What’s in it for you?

• Lead high-impact projects using the Quantexa platform.
• Build scalable data pipelines with Spark & Scala.
• Configure advanced Entity Resolution, Scoring, and Network Generation.
• Collaborate with top-tier architects and tech leads in an agile, fast-paced environment.
• Mentor, innovate, and stay ahead of the curve in Big Data and AI.

What We’re Looking For

• Quantexa Certified and passionate about data engineering.
• Strong skills in Scala, Apache Spark, and distributed systems.
• Experience with cloud platforms, CI/CD, and modern DevOps.
• A problem-solver who thrives on turning complexity into clarity.

Why KPMG?