ServiceNow HR Consultant - Manager

Base Location: London

https://www.kpmgcareers.co.uk/experienced-professional/#LeBlender.OfficeLocations

The KPMG Powered Enterprise function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting edge solutions across the United Kingdom. Working on complex engagements for the whole of the KPMG client side business portfolio through delivery of core technology and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. These clients trust us to get it right first time.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG Powered Enterprise function as ServiceNow HR Consultant – Manager?

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office. 

The Powered Apps

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a is a a global organisation that supports KPMG member firms in delivering global priority solutions to their clients across a number of different industries. KDN helps to enable growth, improve economies of scale, and discover new ways of collaboration and working.

You’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to KPMG's clients, and driving positive change in the communities we serve. You’ll be assisting KDN to accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm.

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

Legal Advisor (Patent Lawyer)

Based: London or any key site - hybrid working - see our network of 20 offices nationally: 

Role summary

KPMG is now a digital business, and as a result, technology enables everything it does and requires KPMG to continue to transform with technology in support of its Growth and Trust agenda. This role, which is focused on the product and innovation aspects of Intellectual Property (IP), Technology and Data, is a part of the International Office of the General Counsel (IOGC).  It focuses on providing legal advice and support from IOGC on the development, protection, enforcement, acquisition and licensing of technology, software and data, particularly risks, protections and opportunities related to the patent aspects of KPMG’s IP, technology and data strategy.

Although this role is primarily focused on product and innovation, this role may also involve providing support to other IOGC lawyers on strategic initiatives and commercial technology transactions, particularly where the licensed technology is protected by patents, is not patent protected but is in a highly patented field, and/or leverages artificial intelligence and blockchain.

The person in this role will execute their responsibilities under the overall supervision of, and working collaboratively with, the most senior patent lawyer with respect to IP, Technology and Data and other senior lawyers focused on IP and technology law. This role requires a person to provide meaningful value-add to business and technology development teams by supporting product and innovation that contributes to over $17 billion in annual revenue, helping to analyse KPMGI’s intellectual property (IP) and technology assets, and advising on patent protection and IP enforcement, all while supporting IOGC’s senior leadership team in managing, mitigating and preventing legal and reputational risk.

The role is an excellent opportunity for a junior lawyer who has focused on patent work (prosecution, litigation, licensing, freedom to operate) to apply their skills to a rapidly growing international patent pipeline focused on emerging technologies and to expand their IP skillsets beyond patent law in a rapidly growing digital business.  

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology.

Our clients leverage KPMG’s compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation.  Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model.

We are winning new clients and are rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG where reimagining tax is a strategic priority for our UK and Global business.  We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors. 

Job Title: Legal Business Services - Assistant Manager

Role Overview
KPMG’s Legal Business Services (LBS) team helps clients transform their legal and contracting functions to be fit for the future. We bring together Legal Operations Consulting, Legal Technology Integration, and Legal Managed Services to enable clients to embed legal directly into enterprise workflows, powered by AI, automation, and redesigned operating models.

We are seeking talented Assistant Managers to support delivery of transformation projects across industries. This is an exciting opportunity to contribute to a rapidly growing area of KPMG, gaining exposure to cutting-edge legal technology, new operating models, and managed services.

What you will do

• Contribute to multi-disciplinary engagements, taking ownership of workstreams within legal operating model, legal technology, and managed services projects.
• Provide subject matter expertise and market insights on legal transformation and AI-enabled contracting.
• Support the design and delivery of transformation roadmaps structured around our methodologies.
• Assist in developing go-to-market strategies, methodologies, and collateral, as well as alliance partner relationships.
• Act as a connector across KPMG service lines (e.g. Finance, Procurement, CIO Advisory, Risk, People & Change) to deliver integrated solutions.
• Support development of quick wins for clients such as template rationalisation, playbook creation, and CLM process mapping.

Leadership & Management

• Report to Managers and Senior Managers, supporting the growth of our service offerings and methodologies.
• Contribute to building team culture, mentoring junior colleagues, and embedding continuous improvement.
• Support business development, marketing, and knowledge capture to strengthen LBS’s positioning in the market.

Skills & Experience

• Strong consulting toolkit, with experience in process mapping, gap analysis, and stakeholder workshops.
• Excellent communication skills and the ability to manage internal and external stakeholders effectively.
• Familiarity with legal operations, legal technology, or managed services is desirable.
• Project management experience (formal qualifications advantageous but not essential).
• Commercial acumen and the ability to deliver high-quality outcomes on time and to budget.