ServiceNow HRSD Consultant - Manager (109159)

Base Location: London or Manchester

KPMG UK offices | KPMG UK

The KPMG Powered Enterprise function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting edge solutions across the United Kingdom. Working on complex engagements for the whole of the KPMG client side business portfolio through delivery of core technology and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. These clients trust us to get it right first time.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG Powered Enterprise function as ServiceNow HRSD Consultant – Manager?

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office. 

As our Powered HR practice continues to grow, we are looking for a ServiceNow HRSD Manager / / HR Process Lead with experience configuring ServiceNow HRSD to join our team.

As a firm we help our clients navigate their biggest issues and opportunities. We aim to be universally recognised as a great place for great people to do their best work – a firm known for our collaborative and inclusive culture. And we will take pride in driving lasting, positive change in society.

KPMG's Commitment to Inclusion: We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. 

KPMG research shows that 2/3 of deals fail to deliver value, and amongst the top reasons are People and Culture.

HR M&A was set up as part of the Integration & Separation (I&S) team in Deal Advisory, which has been growing year on year and seen by our clients as a market leader. We have worked on some of the largest and most high-profile client engagements in the deals space, including multi-billion spins, integration of global mega mergers, disposals of non-core assets for large multinationals. We have launched a market differentiating digital engagement platform for M&A as well as a campaign focused on ‘the Human Side of Deals’, and we continue to drive digital innovation.

This is an opportunity to be part of a fast growing, dynamic, working flexibly, collaborative culture and diverse team, made up of HR deals professionals working alongside with deal execution teams on large scale, global integrations, separations and Joint Venture, across a range of sectors (Financial Services, Healthcare, Real Estate, Consumer, Industrial, Technology, Media and Telecommunications or Business Services). We work together to develop solutions to the issues our clients may face and understand the financial benefits or risks that may be present from a people perspective.

In Finance Transformation, we improve the effectiveness and efficiency of the Finance function and generate real insights to help deliver value to the business. Our mission statement is to create a sustainable practice which is recognised as being number one in the industry. 

This role sitsis specifically aimed at supporting our Clients in the Middle East to deliver finance and regulatory change. Successful candidates should have excellent Financial Services Industry experience, in-depth knowledge of Finance Operating Models and Finance Systems and be willing to the Middle East for client delivery as required. 

This is an exciting opportunity to be at the heart of Global Procurement’s transformation. The role is critical in enabling consistent, compliant, and scalable GP operations by strengthening governance, audit readiness, and sustainable change adoption across Global Procurement, business stakeholders, member firms, and suppliers.

The Process Manager owns the end to end lifecycle of Global Procurement processes, ensuring processes and Standard Operating Procedures are clearly defined, consistently applied, and aligned with policy, systems, and operational requirements. A core focus of the role is leading GP’s audit and compliance activities, including coordination with internal audit teams, governance of the Non Budgeted Items Policy, and ensuring robust controls, timely submissions, and sustained policy adherence.

Reporting to the Change Management & Process Senior Manager, the Process Manager works closely with cross functional stakeholders to support change, content, and engagement activities. This includes translating process and governance requirements into clear communications, practical guidance, and targeted training to drive adoption and ongoing compliance. The role also leverages AI enabled tools and digital ways of working to drive efficient, scalable, and audit ready Global Procurement operations.