The Opportunity

KPMG Customer Strategy and Transformation is a centre of expertise within our Strategy and Performance Transformation practice.  We are looking for exceptional candidates for a Senior Manager role, with a Financial Services focus (ideally Banking and/ or Insurance) and experience of at least one of our core propositions: Customer strategy and product innovation; Channel transformation, and the adoption of modern CRM and AI technologies; and Servicing innovation and reengineering of customer journeys across banking, affluent, health or general insurance, and/ or life insurance.

The Strategy and Performance Transformation practice is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 180  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.

Our team works closely with client executives who own: products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

KPMG Overview

KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years.  We aim to be universally recognised as a place for great people to do their best work. A firm known for our collaborative and inclusive culture, using technology to empower and equip our people to deliver outstanding work with real flexibility – through inspiring workspaces, innovative ways to collaborate and hybrid ways of working. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our mission is simple: To support the UK in a connected world. It guides everything we do, underpinned by our values: Courage, Integrity, Excellence, Together and For Better.
 

Role Overview

As a Low Code Proposition Lead, you’ll shape and lead KPMG’s technology modernisation initiatives powered by low-code platforms and AI-driven capabilities. The role is split between business development (50%) for leading go-to-market strategies and project delivery (50%) for ensuring client success in solution delivery. With deep expertise in Appian and at least one other low-code platform (preferably OutSystems), you’ll guide clients and internal teams through digital transformation journeys, championing AI-powered automation and modern platform capabilities.

Responsabilities: 

• Deliver solutions which meet KPMG’s quality framework, whilst leveraging Appian best practises
• Identify, develop and land sales and project opportunities with clients, both new and existing, to deliver our propositions
• Be responsible for developing our Architecture patterns and Best Practices
• Have responsibility for maintaining our platforms and their integrations with other services / platforms
• Ensure our platforms remain compliant with required standards of Information and Data Security
• Proposing technical and creative business solutions
• Working in a DevOps model to support in flight solutions, whilst innovating on new opportunities

KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

KPMG’s Infrastructure Group in the UK consists of c.400 professionals and is widely recognised as one of the world’s leading independent financial and business advisers in infrastructure.
We provide in-depth advice on the strategic, financial, regulatory and commercial issues driving investments in infrastructure across Transport, Power & Utilities, and Social Infrastructure in the UK and internationally. Our work includes market and policy design, economic analysis, deal structuring and execution, as well as strategic and transaction advice to enable private and public capital to fund infrastructure. We also work closely with other functions within KPMG to advise clients on mergers and acquisitions, valuations, tax, accounting, and due diligence.

The utilities sector is a key business area for the Infrastructure Group and encompasses work for the large clients in the sector including all of the leading UK energy and water companies. We provide in depth strategic and technical advice on corporate finance issues, corporate financial management; regulatory finance, regulatory policy, business and financial planning, as well as other issues affecting value. We are widely recognised by many industry stakeholders as one of the most innovative advisors influencing the future of the sector.

Our business is expanding rapidly and we are looking for a high-quality candidate to support our Power & Utilities business, with a particular focus on the water sector.

The Role
 

• You would be joining the leading provider of strategic economic consultancy services in the water sector.
• While you will have specific responsibilities for contributing towards the team’s water business, there will also be opportunities to work in other sectors, primarily energy networks.
• Working closely with sector and subject matter experts you will develop to become the ‘go to’ person for water sector economic advice. This will involve developing an in-depth understanding of Ofwat’s regulatory framework.
• You will build relationships with key clients across the sector, as well as with other advisors (e.g., legal and engineering. The projects that you will advise on will be high profile and caried. For example, in recent years we have advised on the regulatory framework for the Thames Tideway Tunnel, every aspect of water companies' business plans, bulk supply trading negotiations, Competition and Markets Authority re-determinations, major transactions, organisational transformations, and much more. If there is a large strategic project taking place in the sector, the chances are we will be advising on it. 
• There is no ‘typical project’. You will need to apply a structured strategic approach to problem solving, drawing on established economic principles, while having the capacity to think creatively.  
• The work will include a combination of report drafting, economic analysis, and engaging with clients. 
• You will need to be comfortable managing, coaching, and mentoring junior staff across a number of projects. 
• You will contribute towards building the team, identifying opportunities in the market, and providing thought leadership. 

To manage a portfolio of key corporate clients within the GMS practice, providing expert technical advice and strategic guidance on complex global mobility issues, while contributing to business development activities, leading a team and operational excellence...