KPMG has one of the leading Indirect Tax practices in the UK. We work as a national practice providing advice and support in all aspects of Indirect Tax (VAT, Customs Duty, Green taxes) to a broad range of business sectors including large multi-nationals, household name retailers, public sector organisations and Financial services (banking, insurance, asset finance, asset management and real estate clients)

The Indirect Tax practice is a fast-growing and dynamic business, currently with approximately 20 partners and 200 professional staff located across the UK.  We work to support our portfolio of clients with a variety of Indirect tax issues.  Within the various teams we have specialists in sectors such as Retail, Supply Chain, International Trade, alongside our Public Sector and Financial services specialisms.  We work closely with our colleagues in Trade & Customs, Corporate and Employment tax to deliver value to KPMG’s clients.  

The role in question is with the Financial Services (FS) Indirect tax team. The FS Indirect Tax practice currently services a broad range of clients, providing both VAT and Insurance Premium Tax (IPT) services. As VAT and IPT are real time, transactional taxes we work closely with our clients, building up a deep knowledge of their activities and how their businesses operate.

The team undertakes both compliance and advisory services. Over the last 12 months the team has been successful in winning a number of new, exciting projects. These projects include working with some of the largest investment banks, insurers, asset managers and fintechs In the market, we continue to see strong demand from clients looking for indirect tax support.

We are seeking an experienced Technical Architect to join our growing Microsoft Dynamics 365 practice, with a focus on Contact Centre solutions. This role involves designing and implementing robust technical architectures, ensuring seamless integration of software developments, and collaborating closely with clients and delivery teams. The ideal candidate will have deep technical expertise in Microsoft Dynamics 365 Customer Service & Contact Centre, and a strong track record in delivering complex, large-scale implementations.

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Overview

This exciting role is within our national IGH Corporate Tax Advisory & Compliance team, based in our Manchester office, but open to other regions depending on candidate.

We are seeking a talented individual with experience of Procurement implementations and detailed working knowledge of Source to Pay software including one or more of the following; Coupa, Ivalua, Oracle, GEP, ZIP, ORO or ServiceNow. While predominantly focusing on ensuring successful delivery of our programmes you will play an important role in several key areas, including:
•    Procurement Solution Architectures – driving business strategy that meets the relevant client business, technology and regulatory requirements
•    Delivery Excellence – achievement of high-quality outcomes in the delivery of products or services to our clients. 
•    Practice Development – Ensuring that the team continues to deliver value to our clients through understanding leading practice developments, potential disruptors to the market in the shape of new technologies (including Agentic AI, intake and orchestration) and helping to ensure the team are sufficiently equipped to support our clients
•    Sales Support – Providing your experience and knowledge into the sales cycle ensuring our clients are set up for success