KPMG’s Insurance Enterprise Architecture practice is a leading independent advisor for Technology Architecture professional services. We help CIOs, CTOs and their management teams transform their businesses and IT services. Our clients have to develop robust and executable strategies that have to account for the continual development of technology, with current focus being on Digital disruption, exploitation of cloud technologies and modernising the IT estate.

We help these organisations understand and evaluate their strategic options, build business cases, design the roadmaps and then continually optimise. We have deeply skilled architects to support this journey and make the path robust throughout the software delivery lifecycle.

We are growing our Insurance Architecture team to respond to the increasing demand and in particular seeking technologists with architecture backgrounds and experience in Enterprise Architecture within the Insurance sector. Within the Insurance Architecture team, we work across all areas of the sector, from General Insurance, to Health Insurance, Life and all of London Markets, including Carriers, Brokers, Underwriting, MGA’s, as well as all aspects of the value chain. We look to simplify streamline end-to end architecture, reduce legacy, ensure appropriate governance is in place, as well as advise on new and innovative technology to enable our clients to grow their business and differentiate themselves in the market.

This exciting role is within our London Region Corporate Tax Advisory & Compliance team, based in our Canary Wharf office. 

Our clients include UK headquartered businesses and inbound groups across a range of sectors. 

Our work in the tax advisory space includes supporting clients with business and fiscal change. This can include advising on new jurisdiction entry, the development of new business areas, business reorganisations, tax authority enquiries, pre/post transaction reorganisations, refinancing, cash repatriation, interest deductibility and the impact global fiscal change (e.g. BEPS Pillar 2).

We work as a hybrid team where we get together in the office or at client sites at least twice a week to collaborate and learn together, with flexibility over how you spend the rest of your time. 

Job Title:  Manager – Legal Business Services

Role Overview
As a Manager in KPMG’s Legal Business Services (LBS) team, you will lead client delivery across legal transformation projects, driving innovation in contract management, legal technology, and operating model design. You will play a pivotal role in helping clients embed legal into business processes, harnessing AI and automation, and redesigning their legal supply chains.

This is a client-facing leadership role, with responsibility for scoping, designing, and delivering engagements, as well as developing our propositions and helping to grow the LBS business.

What you will do

• Lead client engagements, from diagnostics to delivery, applying our methodologies.
• Design target legal operating models and implement transformation roadmaps
• Oversee legal technology implementation projects, ensuring effective integration into enterprise systems (e.g. CLM, AI, Matter and Spend Management)
• Drive managed services design and transition, enabling scalable delivery of contracting and legal processes.
• Facilitate client workshops to capture requirements and prioritise initiatives by value, risk, and feasibility.
• Contribute to business development through proposals, thought leadership, and pre-sales support.

Leadership & Management

• Manage multi-disciplinary engagement teams, ensuring high-quality delivery and adherence to KPMG standards.
• Mentor and coach junior team members, contributing to their development and the growth of the practice.
• Collaborate across KPMG service lines and global teams to deliver integrated, cross-functional solutions.

Skills & Experience

• Strong consulting or professional services experience, ideally with exposure to legal, contracting, or compliance.
• Proven experience in leading delivery of transformation projects (e.g. CLM, operating model, process redesign).
• Strong understanding of project management methodologies (Agile and traditional).
• Demonstrated ability to engage senior stakeholders and build lasting client relationships.
• Experience with legal technology platforms (e.g. Ironclad, CPAI, DocuSign CLM, iCertis, SirionLabs, Wolters Kluwer, Harvey) is desirable.

• Plan for and coordinate multiple Service and Organizations Controls (SOC) 2 readiness assessment and examination streams for several business and technology areas, coordinate auditor and key stakeholder meetings, gather requested evidence, track and reporting on progress and provide updates to stakeholders
• Work closely with technology and business stakeholders to clarify compliance requirements and drive implementation of process improvements, provide leading practice and current guidance to control owners, assist in ensuring that controls are appropriately designed and effective and formally documented following global policies
• Prepare executive management reporting on SOC2 efforts status, support the management of project risks
• Identify methods to leverage testing for several certification, internal audit and attestation purposes and efficiently coordinate relevant activities 
• Oversee activities to ensure that audits are planned in advance, considering scope overlaps, stakeholder outreach and resource limitations, and managed according to procedures. Develops and implements PMO processes.
• Identify trends and proposes robust solutions for challenges. Identify themes in information protection audit observations and suggests solutions to efficiently address based on industry experience, leading practices and global technology group context.

As a firm we help our clients navigate their biggest issues and opportunities. We aim to be universally recognised as a great place for great people to do their best work – a firm known for our collaborative and inclusive culture. And we will take pride in driving lasting, positive change in society.

KPMG's Commitment to Inclusion: We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. 

KPMG research shows that 2/3 of deals fail to deliver value, and amongst the top reasons are People and Culture.

HR M&A was set up as part of the Integration & Separation (I&S) team in Deal Advisory, which has been growing year on year and seen by our clients as a market leader. We have worked on some of the largest and most high-profile client engagements in the deals space, including multi-billion spins, integration of global mega mergers, disposals of non-core assets for large multinationals. We have launched a market differentiating digital engagement platform for M&A as well as a campaign focused on ‘the Human Side of Deals’, and we continue to drive digital innovation.

This is an opportunity to be part of a fast growing, dynamic, working flexibly, collaborative culture and diverse team, made up of HR deals professionals working alongside with deal execution teams on large scale, global integrations, separations and Joint Venture, across a range of sectors (Financial Services, Healthcare, Real Estate, Consumer, Industrial, Technology, Media and Telecommunications or Business Services). We work together to develop solutions to the issues our clients may face and understand the financial benefits or risks that may be present from a people perspective.