The role will be working in the UK Cyber Security practice within our Technology and Data service line in Advisory. Our clients across healthcare are facing increasing cyber threats, heightened regulatory expectations and growing pressure to demonstrate that cyber resilience protects services, data, operational continuity and patient safety. Our specialists provide independent, jargon-free advice and advanced technical capabilities to help clients proactively manage cyber and technology risks, strengthen resilience and unlock value from their information assets while protecting their organisations and the people they serve.

The KPMG Financial Services Tax Team is a cornerstone of our business.  Operating from offices across the UK we do work that matters, serving the region with diligence and expertise.

KPMG is one of the world's largest and most respected consultancy businesses.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

We are a network of specialists with a proven track record in Product & Operational Taxes who can offer a forward thinking working environment with a supportive structure and management team. We collaborate with organisations of all shapes and sizes across a broad range of tax solutions.

Director, Business Solution & Service Design

• Grade: A
• Capability: Audit
• Contract Type: Permanent
• Team: Innovation & Deployment
• Sub-Team: Solutioning (Product Lifecycle)
• Experience Level: Director
• Location: Canary Wharf or UK-wide

Job Summary

KPMG Audit Technology is building a world-class product organisation. We are looking for a visionary, business-outcome-focused leader to establish and run our new Business Solution & Service Design function. This is a critical team that will ensure we build a cohesive, user-centric, and rationalised product portfolio, transforming our technology landscape from a collection of fragmented, siloed applications into a service-oriented ecosystem designed around value streams.

The Director, Business Solution & Service Design is the senior Product counterpart to the technical architecture team within Engineering. This role is responsible for shaping and leading strategic business initiatives through a business capability, value stream, and user-experience lens. While highly technically literate, this role is decisively business-outcome focused. You will act as the primary bridge, ensuring that business capabilities, operational workflows, and logical data needs are clearly defined, mapped, and translated into logical blueprints that Engineering's technical architects can seamlessly execute.

The ideal candidate will champion robust service design principles, drive application rationalisation based on business utility, and ensure our product roadmap is optimised to deliver seamless end-to-end user journeys. Professional Services experience, and preferably knowledge of Audit within the Big 4, is essential. 

Lead the global response to significant cyber security incidents and help strengthen resilience across KPMG International’s network of member firms. As Senior Manager, Global Cyber Security Incident Response, you will coordinate high-severity investigations, guide cross-functional teams and act as deputy to the Global Cyber Security Incident Response Team Lead when required. You will shape the continued development of the incident response capability through stronger governance, service improvement, automation and artificial intelligence-enabled practices. This is an opportunity for an experienced cyber security leader to influence senior stakeholders, mentor specialist teams in the UK and US, and make a visible contribution within a complex global organisation. 

As a Director in the Finance Centre of Excellence you will play a senior leadership role in shaping, delivering, and growing our finance-focused deal advisory propositions. You will lead complex, high pressure, multi workstream engagements, working directly with CFOs and finance leadership teams on both the buy-side and sell-side to design, plan, and execute finance workstreams within transaction environments.