Business Development Senior Manager – Consumer, Retail & Leisure

An opportunity for a Business Development Senior Manager to work in the Consumer Retail & Leisure sector to lead and grow a portfolio of key accounts in the sector.

KPMG Microsoft Business Solutions are looking for an experienced D365 Commerce Solution Architect, you will lead the design and delivery of Microsoft Dynamics 365 Commerce (Retail/Omnichannel) solutions for enterprise clients. You will have deep expertise in D365 Commerce, including POS, e-commerce, call center, and retail operations, with a proven track record of end-to-end implementations. You will work closely with clients, manage consultants, and collaborate with development teams to deliver robust, scalable, and integrated Commerce solutions. The role includes presales activities, proposal development, and mentoring junior staff

This role is therefore key to KPMG Microsoft Business Solutions’ customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.

Main Responsibilities

Project Responsibilities

• The Functional Solution Architect will drive the delivery of Microsoft Dynamics 365 Finance/SCM/Retail solutions following best practices
• Owning the solution for the Finance and/or SCM and/or Retail work stream, making design decisions and reviewing/creating solution documentation
• Responsible for leading and managing a team comprising of a group of talented consultants each holding different levels of expertise
• Have excellent understanding of D365FO functional capabilities
• Involvement with functional interfaces and Integrations with D365FO
• Provide on-site support as required by company or client. Work with onsite engagement team & client team to gather requirements, determine expectations & finalize deliverables
• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Ensure quality project delivery of deliverables produced and demonstrate experience in system and functional testing
• Advise client and delivery team members of scope (creep) and use of change control processes
• Delivery of end-user training to clients and colleagues where applicable
• Demonstrate ability around upselling and understanding of additional company capabilities
• Involvement in responding to RFPs and RFQs
• Demonstrate excellent foundational consulting skills, including analytical know-how, written. & verbal communication, team participation & presentation skills
• Solves and advises on complex problems with creative solutions
• Meet and exceed customer expectations from business knowledge, skills, and behaviour
• Carry out additional duties as may occur from time to time as instructed and agreed by Project leads and Directors
• Identify business/project risk and mitigate or communicate as necessary
• Ensure progress updates are communicated to relevant parties both formally and informally
  
  

Practice Responsibilities

• Awareness of product roadmap and the content of future releases of D365FO in the Commerce area and demonstrate changes/additions to team members
• Identify practice development activities and strong involvement in the creation and delivery of these to fellow colleagues
• Strong involvement in further development of Finance and/or SCM and/or Retail capabilities in D365FO product team
• Promotes the Values of our company
• Leads people and helps to gr

The role of the Integration & Dev Ops Enterprise Architect is to develop the UK Firm’s integration & DevOps technology strategy and translate this into a roadmap that determines our investment priorities and transformation portfolio. The integration strategy needs to promote a seamless, end-to-end customer and employee experience by enabling the efficient creation and modification of effective and reusable integration components. In particular, the strategy should promote the use of modern, Cloud-based technologies; Infrastructure as Code (IaC), support typical integration use cases; create an operating model that satisfies the demands of the business for integration design, development, testing and release; and establish an integration catalogue that supports the reuse of new technologies, whilst targeting legacy integrations for decommissioning. The Integration & Dev Ops Enterprise Architect should also help to execute and govern the strategy, by helping solution architects and projects to design solutions that are fit for purpose and conform to our standards and patterns.

Summary of Role

The SAP CDL is accountable for the quality of delivery of all SAP engagements, both functional and technical, through a matrixed team of Engagement Leaders and Engagement Managers. The CDL enables the growth of our SAP business by validating dealboard submissions, driving resourcing (on, near and offshore), embedding scalable and repeatable methods, incorporating lessons learned to improve delivery, and providing delivery assurance to SAP engagements.

Responsibilities

Sales

• Provide constructive challenge through the Deal Board and Solution Review processes with strong focus on delivery risk, client obligations, fixed price contingency level and risks that could erode EP and impact delivery success
• Identify and initiate new opportunities from existing SAP engagements
• EQCR for complex SAP deliveries – opportunity through to engagement

Capability Build  

Resourcing

• Grow team of SAP Engagement Leaders and Engagement Managers to ensure strength in delivery management
• Approve EL and EM accreditation requests for SAP service lines
• Maintain tight visibility of pipeline to ensure to resourcing budgets and targets are aligned and agreed for each year
• Manage timely resource planning and recruitment of functional and technical resources for all SAP engagements across all locations – on, near and offshore along with global reach to other KPMG locations and third parties
• Ensure engagement team make up contains the right skills experience and diversity

KPMG's Supply Chain practice helps clients build leading-edge supply chain capabilities across end-to-end operations. We combine deep sector insight, expert consulting capabilities, and trusted relationships to design and implement supply chain transformation programmes, including digital and technology integration.

We are seeking a highly motivated Senior Manager who is looking to leverage and expand their expertise in Supply Chain, with a proven track record of delivering exceptional results leading complex projects and driving business growth. The diverse nature of our engagements requires candidates to demonstrate comfort working with ambiguity and a commitment to continuous adaptation and professional development. The ideal candidate will possess a strong background in developing transformative operating models across a broad spectrum of industries through data-driven insights and the effective deployment of leading-edge technologies.