Search results for "Business Support Group"

Experienced Professional

CCaaS Solution Architect

Location: Multiple locations

Service Line: Technology & Data

View role

Experienced Professional

ServiceNow Solution Architect

Location: Multiple locations

Service Line: Technology & Data

View role

Experienced Professional

MDM Strategy and Architecture Lead

Location: Multiple locations

Service Line: Technology & Data

View role

Experienced Professional

Manager - Actuarial Life

Location: Multiple locations

Service Line: Entrprse Risk Svs

View role

Experienced Professional

Senior Tax Manager

Location: London

Service Line: CTAC

View role

Experienced Professional

SAP Alliance Lead

Location: Multiple locations

Service Line: Advisory Central

View role

CCaaS Solution Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (CCaaS) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

They will be passionate about developing a strong community ethic within the team and driving a high performance culture.  They will have strong collaboration skills and be comfortable working as part of a global team.
 

Responsibilities
•    Building and leading the D365 CCaaS practice, developing the team to enable the delivery of our long term business strategy •    Be a champion for the D365 CCaaS Product
•    Have an exceptional understanding of Dynamics 365 CCaaS capabilities and the wider CCaaS market 
•    Driving collaboration across the CCaaS internal community 
•    Building the eminence of KPMG Microsoft Business Solutions within the marketplace
•    Developing a high performance culture within the D365 CCaaS practice
•    Supporting pre-sales and key client engagements to secure new business and demonstrate delivery excellence
•    Meet and exceed customer expectations of business knowledge, skills and behaviour.
 

Requirements


Qualifications and Skills •    Deep and broad knowledge of CCaaS in general and Microsoft Dynamics 365 Customer Service & CCaaS
•    Extensive consulting skills
•    Business Process knowledge
•    Broad understanding of software delivery 
•    Excellent soft skills and leadership qualities
•    Ability to work independently and as part of a team
•    Relevant certifications in Dynamics 365 or related technologies

 

Experience and Background


•    Ability to undertake senior roles in complex engagements and present to the C-Suite stakeholders
•    Experience with Microsoft Dynamics 365 Customer Service & CCaaS in a Lead Consulting role •    Experience of large scale CCaaS implementations
•    Pre-sales experience in Microsoft Dynamics 365 Customer Service & CCaaS
•    Excellent presentation and demonstration skills


ServiceNow Solution Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


As a ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client engagement leads, ServiceNow architects, connected service teams, project managers, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to. 


MDM Strategy and Architecture Lead

Location: Birmingham, Glasgow & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time or Part Time

Contract type: Permanent


There has never been a been a better time to join the Technology & Data team at KPMG. Our clients are facing an inevitable surge in demand for timely, accurate insights along with agentic Ai implementations.  This is amplifying the need to have high quality data, at the heart of which, is Master Data Management, a discipline that has, until now, been overlooked and has suffered underinvestment.  We are seeing unprecedented demand for MDM services across our client base who are looking for partners they can trust to architect their MDM solutions across complex technology landscapes.   We are well positioned to do this with alongside our technology alliance partners and now need to scale our capability in this area.


Manager - Actuarial Life

Location: Bristol, Edinburgh & Other locations

Capability: Advisory

Service line: Entrprse Risk Svs

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Qualified Actuarial Consultants - Life

Base Location: London, Manchester and Edinburgh plus network of 20 offices nationally:

www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

 

The KPMG Actuarial Consulting function is a cornerstone of our business. Operating from our major UK offices we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience & Digital, Strategy, Forensic, Risk & Regulatory, People and Talent, and Operational & Financial Transformation, through to Cyber and Technology. We do that by immersing ourselves in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes.

As a Qualified Actuarial Consultant at KPMG you take a lead delivery role, managing small teams across a wide range of client projects such as IFRS 17 impact assessments and implementations, finance transformations, companies mergers and acquisitions, providing advice on capital models or supporting our own Audit colleagu


Senior Tax Manager

Location: London

Capability: Tax & Law

Service line: CTAC

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


This exciting role is within our London region Corporate Tax Advisory & Compliance team, based in our Canary Wharf office. 

 

Our clients include UK headquartered businesses and inbound groups across a range of sectors. 

 

Our work in the tax advisory space includes supporting clients with business and fiscal change. This can include advising on new jurisdiction entry, the development of new business areas, business reorganisations, tax authority enquiries, pre/post transaction reorganisations, refinancing, cash repatriation, interest deductibility and the impact global fiscal change (e.g. BEPS Pillar 2).

 

We work as a hybrid team where we get together in the office or at client sites at least twice a week to collaborate and learn together, with flexibility over how you spend the rest of your time.


SAP Alliance Lead

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Advisory Central

Experience level: Director

Employment type: Full Time

Contract type: Permanent


KPMG is seeking a seasoned professional to join our Alliance Team in the role of SAP Alliance Lead. This position also carries significant responsibility for leading alliances in the Data & AI space, including with partners such as Microsoft, Quantexa, Databricks, and Palantir, as well as helping to shape our overall alliance strategy.

As a senior member of the team, you will play a central role in elevating KPMG’s strategic partnerships with leading global technology firms. Your remit will include driving joint go-to-market activities and supporting the achievement of ambitious revenue and bookings targets across SAP and Data & AI.


Back to top ;