Pre-Sales Solution Architect

We are looking for an experienced Pre-Sales Solution Architect (Contact Centre as a Service)  to take on this role in our growing practice. The role involves implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

Power & Utilities (P&U), led by Dr Matt Firla-Cuchra, counts c85 FTEs is the largest business area of the IAG and encompasses work for major clients in the sector, including all UK utilities as well as some of the largest energy and water companies in Europe and beyond. We provide in-depth strategic and technical advice on strategy and business planning and analysis, corporate finance and corporate financial management, regulatory policy, cost assessment and benchmarking as well as in other areas to help our clients create value for both shareholders and customers. Our work combines elements of policy, finance, strategy and economics to assist our clients in structuring investments, securing financing, supporting regulatory regimes for the benefit of customers as well as maximising shareholder value. We are widely recognised by many industry stakeholders as market leaders influencing the future of the utilities sector.

As a Director you would provide senior leadership to the team, working closely with other Directors and Partners in IAG P&U as part of a ‘one team’ culture.  You would have particular responsibility for building our competition finance practice, leading projects related to competition economics, profitability and regulatory reporting.

Responsibilities/ Attributes

• You will be in a client facing role, engaging with C-suite and senior executives to set the vision and then in the delivery and operationalisation of data architecture and technology platforms.
• Translate complex data concepts into compelling, actionable advice for stakeholders.
• A visible practice leader, shaping thought leadership, owning and refining propositions for relevance, and driving go-to-market activities.
• Lead the design and implementation of modern data platforms and architectures, including data Lakehouse, data engineering and advanced analytics ecosystems enabling scale implementation and adoption of Artificial Intelligence (ML, GenAI and Agentic).
• Develop and own end-to-end solution implementations using technologies such as Collibra, Informatica, Databricks, Quantexa, and Microsoft Fabric, ensuring scalability and impact. 
• Build, mentor, and inspire multi-disciplinary teams, fostering a culture of collaboration and innovation across onshore, nearshore and offshore locations.
• Champion delivery: unblock obstacles, step into the details, and deliver quiet confidence that you’ll get things done. 

KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for a Director role.  The role will focus on Deal Strategy within the Media industry as part of the wider Telecommunications-Media-Technology sector, but with scope to work on the wider range of services including Growth Strategy, Deal Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation.

The Strategy & Performance Transformation team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 150  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.