Data & AI Director – Data Management

Many of our clients are undergoing rapid digital & data transformation, leveraging data to enable readiness for AI & Generative AI (GenAI), drive operational efficiencies, and mitigate reputational, financial and regulatory risks via effective data management. Our highly specialised Data & AI team works across the data lifecycle to enable end to end management, governance, and usage of data, to create Data & AI solutions that produce tangible business value.

Our UK-based Chief Data Officer (CDO) Advisory team collaborates globally with KPMG's business, data, engineering and cloud specialists to design and implement state-of-the-art data solutions, AI systems, and products. We work across diverse industries, including Financial Services, Retail, Public Sector, Healthcare, Energy, and Utilities, enabling data driven decision-making and automation.

At KPMG, we believe in fostering an inclusive and diverse environment. Our strength lies in our people—their expertise, innovation, and unique perspectives. Join us to be part of an exciting Data & AI-led transformation.

 Roles & Responsibilities

Technical Leadership:

• Lead and manage teams developing Data Management solutions for enterprise-scale challenges, including:
  • Data Lineage, Quality, and Data Controls
  • Data Products & Cataloguing
  • Metadata Management

MS Dynamics Solution Architect     
 

Role Purpose
KPMG Microsoft Business Solutions is building a world class Microsoft Dynamics Practice:  The team is focusing on advisory and implementation services that relate to the implementation of Microsoft Dynamics 365 (CRM & ERP). This will include leading the implementation of these systems and engagements relating to Independent Programme Assurance where third parties are delivering such programmes. 

The Solution Architect role is required to lead the technical delivery of Microsoft Dynamics 365/CRM centred solutions on large complex programmes or a portfolio, drive deep technical expertise within DevOps and functional leadership within the practice to deliver quality, client-centric solutions. Provides deep industry expertise to build and cultivate strong business relationships at a senior level. The role will champion innovation both within the firm and with clients, sharing Thought Leadership within the practice across the relevant Industry specialism. Collaborating with the Global team to enhance the out of the box Dynamics functionality, giving KPMG a unique selling point and also a resalable asset. Takes a leading role in identifying development needs of team members and provides coaching, mentoring or stretch assignments to support individuals achieve their full potential as well as promoting collaboration across team.
    
Role Responsibilities    

• Leads customer delivery of our Microsoft Dynamics 365/CRM centred solutions on large, complex programmes or portfolios, through the management of a team of professionals and possibly with the contribution of cross-functional/team specialists
• Effectively manages commercial and contractual aspects of an engagement to achieve expected levels of quality and profitability
• Executes projects to a level that meet member firm’s quality standards within a commercial context.
• Manages scope and delivers timely and quality deliverables
• Provides inputs/takes a lead in the creation of innovative and repeatable solutions that strengthen business performance and differentiate KPMG from our competition.
• Responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements.  
• Identify business/project risk and mitigates as necessary, does not undertake work that does not fit with firm capabilities or Risk Management criteria
• Deliver all consultancy according to the MBS and/or KPMG Methodology, ensuring that all software applications are implemented successfully according to the project plan
• Holds review on completion of projects to identify lessons learned and enhance future quality and commercial planning
• Works on CPD to maintain Microsoft accreditation status and keeping up to date with technical developments. 
• Role models Firm values and behaviours, actively promoting and supporting inclusive collaboration within the Practice
• Demonstrates the ability to drive change through motivating and influencing team members.
• Knowledge & Skills (including Qualifications)
• Deep technical expertise in DevOps and broad working knowledge of technical and functional capabilities of Dynamics CRM including appropriate certification is essential (CRM Online 2013, 2015, 2016 or 365).
• Strong technical architecture experience is essential especially around integrating Microsoft Dynamics CRM with other solutions such as other Microsoft products and third party or legacy systems.
• Extensive experience of leading the end to end delivery of multiple complex CRM solutions including systems integration and using the Microsoft technology stack.
• Proven experience in CRM Configuration, Customisation, standard workflows, dashboards, forms, views and standard

The KPMG Connected Technology function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting-edge solutions across the UK.

KPMG’s Cloud Transformation practice is an award-winning team of over 50 consultants that helps clients transform the way CIOs and their teams deliver technology services to their business stakeholders. Our team help the UK’s largest and most complex organisations develop cloud strategies, build the operating models, architectures and capabilities to deliver value from cloud, and operate their cloud or hybrid estates effectively and cost-efficiently.

To support our clients, we use KPMG’s deep industry insights, C-suite relationships, cloud architecture capabilities, alliances and accelerators ranging from our cloud value labs, KPMG Cloud Cost Management models, Cloud controls frameworks and landing zones.  Our 350+ strong engineering teams implement these strategies and solutions – sitting at the heart of major transformations across the UK, helping technology executives convert business strategy into compelling technology outcomes.

Our Investigations & Compliance team helps clients to establish the facts in relation to an incident, loss or misconduct and then to remediate and recover value. We are experienced in managing diverse issues including fraud and misconduct, regulatory compliance, risk frameworks and modelling and much more.

FITA (Forensic in the Audit) is a growing proposition dealing with a complex but fascinating area of audit. This is an exciting opportunity to help drive the growth and development of the proposition and increase your expertise of fraud risks, controls and shadow investigations.

As an I&C Senior Manager focusing primarily on FITA, you will:

• Support our Audit firm in their assessment of fraud and fraud risk and improve Audit quality in this area;
• Increase our knowledge base in identifying, assessing and analysing fraud risks and fraud controls; and
• Develop and sell an external proposition to support non-audit clients with their fraud risk management controls and frameworks.

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