KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

The KPMG Audit Technology team is dedicated to building cutting-edge solutions in close collaboration with the Audit function. We blend audit expertise with the latest technology, enabling us to understand the challenges our customers face daily and develop indispensable products that simplify their lives while promoting Audit Quality.

As a crucial member of the team, you will collaborate with a talented mix of Product Owners/Managers, Solution Architects, Experience Designers, Business Analysts, and Testing Specialists. Together, we build, deliver, and manage a portfolio of truly exciting products.

In recent years, our products' size and scale have rapidly expanded, leading to significant growth in our technology capability. There's never been a better time to join us.

We are seeking a talented manager with experience of working across a wide range of Corporate and Defence clients. They should be able to manage and deliver client engagements, with demonstrable experience of managing the design and delivery of complex change and people transformation programmes to support our clients with addressing key market challenges. Typically, these programmes would cover at least one of the following areas: Workforce Transformation (inc. AI), Organisation Design, Change Management, HR Transformation, Digital Transformation, Learning and Development.  Our work is incredibly varied, but would typically cover:

• Managing a team of consultants and collaborating closely with client teams to deliver client engagements
• Providing specialist advice and working closely with client leads and team members to successfully deliver project outcomes
• Contributing to business development and sales, working with account teams to scope opportunities and developing compelling proposals to win new clients
• Contributing to the development of methods, tools and thought leadership

As an Oracle Programme Manager, you will be responsible for managing a portfolio of Oracle projects, ensuring successful safe execution, and maintaining strong client relationships. You will lead multi-disciplined teams to drive delivery excellence, leveraging Agile, Waterfall & Hybrid methodologies. Additionally, you will play a key role in business development, commercial proposition creation, and financial & commercial oversight.

This is a senior leadership role within KPMG’s Customer team – one of the fastest-growing and strategically vital areas of our firm. We help our clients to transform the way they interact and engage with their customers. In this client facing role, you will use our pre-built assets, robust methodology and technology alliances to enable greater speed to value for our clients and support us in generating a higher margin, longer term revenue stream for KPMG.