Search results for "Technology Enablement"

Experienced Professional

Service Operations Lead: End User Experience

Location: London

Service Line: EWT Plat Eng & Ops

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Experienced Professional

Data & AI Platform Lead

Location: Multiple locations

Service Line: Central Audit

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Experienced Professional

SAP Capability & Delivery Lead (CDL)

Location: London

Service Line: Technology & Data

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Experienced Professional

Dynamics 365 Copilot Solution Architect

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

Platform Lead - Audit Engineering

Location: Multiple locations

Service Line: KGS EWT Plat Eng & Ops

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Experienced Professional

Senior Manager - Tech Transformation 1

Location: Multiple locations

Service Line: Technology & Data

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Service Operations Lead: End User Experience

Location: London

Capability: Technology & Engineering

Service line: EWT Plat Eng & Ops

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

 

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.


Data & AI Platform Lead

Location: Aberdeen, Birmingham & Other locations

Capability: Audit

Service line: Central Audit

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


The KPMG Audit Technology team is dedicated to building cutting-edge solutions in close collaboration with the Audit function. We blend audit expertise with the latest technology, enabling us to understand the challenges our customers face daily and develop indispensable products that simplify their lives while promoting Audit Quality.

 

As a crucial member of the team, you will collaborate with a talented mix of Product Owners/Managers, Solution Architects, Experience Designers, Business Analysts, and Testing Specialists. Together, we build, deliver, and manage a portfolio of truly exciting products.

 

In recent years, our products' size and scale have rapidly expanded, leading to significant growth in our technology capability. There's never been a better time to join us.

 

With our ambitious growth plans, your future here is something to get excited about. As a valued team member, you'll be expected to stay current with the tech field and the latest trends in Audit delivery.


SAP Capability & Delivery Lead (CDL)

Location: London

Capability: Advisory

Service line: Technology & Data

Experience level: Director

Employment type: Full Time or Part Time

Contract type: Permanent


Summary of Role

The SAP CDL is accountable for the quality of delivery of all SAP engagements, both functional and technical, through a matrixed team of Engagement Leaders and Engagement Managers. The CDL enables the growth of our SAP business by validating dealboard submissions, driving resourcing (on, near and offshore), embedding scalable and repeatable methods, incorporating lessons learned to improve delivery, and providing delivery assurance to SAP engagements.

 

Responsibilities

Sales

  • Provide constructive challenge through the Deal Board and Solution Review processes with strong focus on delivery risk, client obligations, fixed price contingency level and risks that could erode EP and impact delivery success
  • Identify and initiate new opportunities from existing SAP engagements
  • EQCR for complex SAP deliveries – opportunity through to engagement

 

Capability Build  

Resourcing

  • Grow team of SAP Engagement Leaders and Engagement Managers to ensure strength in delivery management
  • Approve EL and EM accreditation requests for SAP service lines
  • Maintain tight visibility of pipeline to ensure to resourcing budgets and targets are aligned and agreed for each year
  • Manage timely resource planning and recruitment of functional and technical resources for all SAP engagements across all locations – on, near and offshore along with global reach to other KPMG locations and third parties
  • Ensure engagement team make up contains the right skills experience and diversity

Dynamics 365 Copilot Solution Architect

Location: Birmingham, Bristol & Other locations

Capability: Deal Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


MS Dynamics Solution Architect     
 

Role Purpose
KPMG Microsoft Business Solutions is building a world class Microsoft Dynamics Practice:  The team is focusing on advisory and implementation services that relate to the implementation of Microsoft Dynamics 365 (CRM & ERP). This will include leading the implementation of these systems and engagements relating to Independent Programme Assurance where third parties are delivering such programmes. 


The Solution Architect role is required to lead the technical delivery of Microsoft Dynamics 365/CRM centred solutions on large complex programmes or a portfolio, drive deep technical expertise within DevOps and functional leadership within the practice to deliver quality, client-centric solutions. Provides deep industry expertise to build and cultivate strong business relationships at a senior level. The role will champion innovation both within the firm and with clients, sharing Thought Leadership within the practice across the relevant Industry specialism. Collaborating with the Global team to enhance the out of the box Dynamics functionality, giving KPMG a unique selling point and also a resalable asset. Takes a leading role in identifying development needs of team members and provides coaching, mentoring or stretch assignments to support individuals achieve their full potential as well as promoting collaboration across team.
    
Role Responsibilities    

  • Leads customer delivery of our Microsoft Dynamics 365/CRM centred solutions on large, complex programmes or portfolios, through the management of a team of professionals and possibly with the contribution of cross-functional/team specialists
  • Effectively manages commercial and contractual aspects of an engagement to achieve expected levels of quality and profitability
  • Executes projects to a level that meet member firm’s quality standards within a commercial context.
  • Manages scope and delivers timely and quality deliverables
  • Provides inputs/takes a lead in the creation of innovative and repeatable solutions that strengthen business performance and differentiate KPMG from our competition.
  • Responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements.  
  • Identify business/project risk and mitigates as necessary, does not undertake work that does not fit with firm capabilities or Risk Management criteria
  • Deliver all consultancy according to the MBS and/or KPMG Methodology, ensuring that all software applications are implemented successfully according to the project plan
  • Holds review on completion of projects to identify lessons learned and enhance future quality and commercial planning
  • Works on CPD to maintain Microsoft accreditation status and keeping up to date with technical developments. 
  • Role models Firm values and behaviours, actively promoting and supporting inclusive collaboration within the Practice
  • Demonstrates the ability to drive change through motivating and influencing team members.
  • Knowledge & Skills (including Qualifications)
  • Deep technical expertise in DevOps and broad working knowledge of technical and functional capabilities of Dynamics CRM including appropriate certification is essential (CRM Online 2013, 2015, 2016 or 365).
  • Strong technical architecture experience is essential especially around integrating Microsoft Dynamics CRM with other solutions such as other Microsoft products and third party or legacy systems.
  • Extensive experience of leading the end to end delivery of multiple complex CRM solutions including systems integration and using the Microsoft technology stack.
  • Proven experience in CRM Configuration, Customisation, standard workflows, dashboards, forms, views and standard

Platform Lead - Audit Engineering

Location: London & Watford

Capability: Technology & Engineering

Service line: KGS EWT Plat Eng & Ops

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are seeking an experienced, skilled, and proactive Platform Engineering Lead to join our dynamic team. In this role, you will play a crucial part in establishing and leading a new engineering vertical within ATDT, shaping a modern engineering tower to support developers and cloud engineers. You will oversee the design, development, and maintenance of cloud platform solutions, enabling seamless integration of modern engineering techniques across the team.

In addition, you will lead a team of engineers, including specialists in both traditional infrastructure and Azure DevOps, ensuring the stability, availability, and security of the Azure platforms used by product developers.


Senior Manager - Tech Transformation 1

Location: Birmingham, London & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


Within Technology Strategy we deliver collaborative team engagements, working together across these capabilities to help our clients get the best from their IT services. We are growing our team to meet an ever-increasing demand for our market leading services and are seeking your relevant expertise and experience to join us.

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.


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