Cloud Monitoring and Compliance engineer provides visibility into the security and compliance across the entire cloud native technology stack within KPMG. Ensuring configuration and compliance guardrails are being adhered to and that the data and systems deployed within the cloud environments are safe and secure. The position will require in-depth working knowledge of securing cloud environments following industry standards and best practices. Responsibility includes installation, management, maintenance and support of GSOC tools hosted on Windows platform in DataCentre, Azure and O365. Working for GSOC alongside a team of highly motivated and experienced network/security engineers, cyber security analysts and security architects, the successful candidate will be required to support cloud monitoring and compliance over KPMG multi[1]cloud environments. 

KPMG’s Cloud Transformation practice is an award-winning team of over 50 consultants that helps clients transform the way CIOs and their teams deliver technology services to their business stakeholders. Our team help the UK’s largest and most complex organisations develop cloud strategies, build the operating models, architectures and capabilities to deliver value from cloud, and operate their cloud or hybrid estates effectively and cost-efficiently.

To support our clients, we use KPMG’s deep industry insights, C-suite relationships, cloud architecture capabilities, alliances and accelerators ranging from our cloud value labs, KPMG Cloud Cost Management models, Cloud controls frameworks and landing zones.  Our 350+ strong engineering teams implement these strategies and solutions – sitting at the heart of major transformations across the UK, helping technology executives convert business strategy into compelling technology outcomes.

Role Overview

The KDN Global Solution Architect, ServiceNow is crucial for driving KPMG's ServiceNow strategy across the EMA region and beyond. It involves supporting key deals, leveraging global delivery centers, and shaping the talent and location strategy for ServiceNow capabilities worldwide. The role holder will define solution architecture, develop standards, and contribute to winning client propositions through product-based solutioning, fit-gap analysis, and automation opportunities. This highly visible position offers global exposure within the KPMG network and plays a key role in achieving the firm's strategic goals for ServiceNow.

We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.

Role summary

The purpose of the Information Security Automation Specialist role is to ensure sound delivery of technical projects, systems, and services for the GSOC. The Information Security Automation Specialist will be responsible for customization, maintenance and support of various security monitoring platforms and provide a mixture of project delivery, system integration, maintenance, and support around the GSOC platforms including Microsoft Azure Sentinel and Microsoft Defender security suite. This role will be part of a team working in a fast-paced environment driving performance, reliability and supporting the GSOC tools and infrastructure hosted on Physical and Cloud platforms delivering SOC services. The successful candidate for this role will have strong analytical and troubleshooting skills, experience in integrating technology platforms, strong communication skills and a desire to tackle the complex problems of scale which are unique to a SOC environment. We will consider a candidate that has the core technical skills and wants to move into a security role. • Adhere to strict Service Level Agreements for fault resolutions and service requests completions • Maintain a good working knowledge of current infrastructure and future trends • Deliver excellent customer service • Ensure leadership are aware of all issues • Identify, liaise, and manage any escalated faults with 3rd party suppliers for major incidents, network improvements or correction of recurring problems • Ensure work is completed in such a way that complies with established compliance and other internal control requirements • Exercising judgment within defined procedures and practices to determine appropriate action