Search results for "Business Support Group"

Experienced Professional

Service Operations Lead: End User Experience

Location: London

Service Line: EWT Plat Eng & Ops

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Experienced Professional

Senior Corporate Solicitor

Location: Multiple locations

Service Line: UK Law

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Experienced Professional

Forensic Assistant Manager -Investigations

Location: London

Service Line: Entrprse Risk Svs

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Experienced Professional

Manager - Pre-Sales & Delivery Consultant - CCaaS

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

Tax Manager, Capital Allowances

Location: London

Service Line: C&I

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Experienced Professional

Infrastructure, Government and Healthcare Customer Consulting Director

Location: Multiple locations

Service Line: Customer, Ops & Infr

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Service Operations Lead: End User Experience

Location: London

Capability: Technology & Engineering

Service line: EWT Plat Eng & Ops

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

 

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.


Senior Corporate Solicitor

Location: Bristol & Reading

Capability: Tax & Law

Service line: UK Law

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


The Role:

 

KPMG Law is seeking an experienced corporate lawyer to join its expanding team, based in Bristol or Reading.

The successful candidate will have broad experience across M&A, corporate structuring and international business reorganisations, equity investments, joint ventures and equity incentive arrangements.
The role will involve:

• providing corporate legal advice on a broad range of client solutions spanning establishing corporate structuring and reorganisations, M&A, equity investments, joint ventures and equity incentive arrangements, in each case, domestically and cross border
• providing multidisciplinary client-focused solutions, and building and maintaing relationships with other KPMG teams and KPMG clients to deliver them
• leading teams on multi-disciplinary projects in the UK and internationally
• project managing and driving projects to conclusion
• training and mentoring more junior team members

What KPMG Law is looking for

• an entrepreneurial self-starter who is excited by the opportunity to provide legal services in a different environment and manner to a traditional commercial law firm as part of fully integrated multi-disciplinary practice
• commercially minded and keen to become a more rounded business adviser
• an empathetic and proactive team player who enjoys working with people from different backgrounds and disciplines
• keen to assist with the development of junior team members
• a relationship builder who can spot and develop new opportunities and client relationships both within the KPMG network and externally
• high level of technical knowledge of UK corporate and contract law
• intellectually curious, open-minded and analytical lawyer, with an eye for detail and pride in their work

Experience Required

It is expected that the successful applicant will be an English-qualified solicitor with good experience, gained in the UK at a reputable firm (but applicants with other suitable experience will also be considered).

• Strong academic, technical, and personal skills are essential.
• Must be able to demonstrate experience on transactions, and the ability to supervise and develop more junior members of the team. Strong project management skills are a must.
• Be able to demonstrate good experience of coordinating the provision of advice and the production of complex and interrelated legal agreements and documentation by advisers in multiple jurisdictions. While consulting appropriately on difficult issues, they must be able to deliver robust and appropriate legal advice and exercise sound judgement.
• Significant experience of working with demanding clients across a wide spectrum of scale and sectors and be expert at service delivery.
• They must be able to demonstrate sound client relationship and business development skills, and a desire to develop these skills further.

The successful applicant will be expected to take responsibility for servicing and building the team. They will help promote the team’s work through participating in team and firm events and giving internal and external presentations.


Forensic Assistant Manager -Investigations

Location: London

Capability: Advisory

Service line: Entrprse Risk Svs

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


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Manager - Pre-Sales & Delivery Consultant - CCaaS

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Manager - Pre-Sales & Delivery Consultant


We are looking for an experienced Manager - Pre-Sales & Delivery Consultant (Contact Centre as a Service)  to take on this role in our growing practice. The role involves implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

 

They will be passionate about developing a strong community ethic within the team and driving a high performance culture.  They will have strong collaboration skills and be comfortable working as part of a global team.
 

Responsibilities

  • Assisting the pre-sales team in demo's, RFPs
  • Be a champion for the D365 CCaaS Product
  • Have an exceptional understanding of Dynamics 365 CCaaS capabilities and the wider CCaaS market 
  • Driving collaboration across the CCaaS internal community 
  • Building the eminence of KPMG Microsoft Business Solutions within the marketplace
  • Meet and exceed customer expectations of business knowledge, skills and behaviour

 

Requirements


Qualifications and Skills 

  • Deep and broad knowledge of CCaaS in general and Microsoft Dynamics 365 Customer Service & CCaaS
  • Extensive consulting skills
  • Business Process knowledge
  • Broad understanding of software delivery 
  • Excellent soft skills and leadership qualities
  • Ability to work independently and as part of a team
  • Relevant certifications in Dynamics 365 or related technologies
  • Strong cross industry experience (Financial Services, Public Sector and Consumer Markets)

 

Experience and Background

 

  • Experience of large scale CCaaS implementations
  • Sales experience in Microsoft Dynamics 365 Customer Service & CCaaS
  • Excellent presentation and demonstration skills

Tax Manager, Capital Allowances

Location: London

Capability: Tax & Law

Service line: C&I

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability comes from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

 

KPMG’s Fixed Asset Tax Services Team (capital allowances) is made up of tax advisers, accountants, chartered surveyors and ex-HMRC inspectors who deliver expert advice to a broad range of clients across almost every industry sector. As one of the largest teams in the industry, our continued investment and desire to grow means that we seek a capital allowances specialist in London.

 

Our team works with clients ranging from owner-managed businesses to large multinational organisations. We are seeking a Manager to join our London team, focusing primarily on the real estate, infrastructure, banking, and insurance sectors, who has a background in capital allowances, tax or accounting.


Role and Responsibilities:

The successful applicant will be:

  • A client-facing individual, responsible for building internal and external relationships in order to win projects and drive sales growth both independently and as part of the market team.
  • Working with and managing engagement teams both locally and nationally to prepare capital allowances claims, elections and allowances statements.
  • Actively involved in delivering and managing ad-hoc advisory work such as entitlement reviews, transaction input (such as tax due diligence, structuring and modelling) and significant one-off consultancy projects.
  • Managing internal mandatory risk procedures.
  • Ensuring the junior engagement team are keeping documentation up to date and managing junior team members.
  • Sharing knowledge.
  • Working with local stakeholders and peers to establish a strong network of referrals and business development opportunities.
  • Proactively managing business development opportunities and assisting in the preparation of pr

Infrastructure, Government and Healthcare Customer Consulting Director

Location: Birmingham, Glasgow & Other locations

Capability: Advisory

Service line: Customer, Ops & Infr

Experience level: Director

Employment type: Full Time or Part Time

Contract type: Permanent


Our Infrastructure, Government and Healthcare (IGH) team are looking to recruit a talented Customer Consulting Director to join our rapidly expanding practice.


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