Ignition Operations & CX Assistant Manager - 106559

Base Location: Manchester/London

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We believe that in today’s world, to solve complex business issues and to spark real change, you need to think and work differently. Traditional transformation approaches often don’t take clients far enough and aren’t delivered quickly enough. We believe that the key to unlock this problem is outcome-focussed innovation and collaboration.

The Ignition Team delivers powerful and immersive experiences enabled by bespoke Ignition spaces: the Discovery & Insights Centre, the Lab, the U Collaborate suite and our Sprint rooms. These experiences drive insight, acceleration, genuine transformation breakthroughs and ultimately, performance.

In the summer of 2020, we opened the UK’s first Ignition Centre, transforming the way we work with our clients and each other by combining specialist ways of working with dynamic, collaborative physical, virtual and hybrid environments.  Ignition not only helps us to deliver what clients need today, it also brings our digital expertise and content to life in new ways and enables us to develop solutions which prepare clients for a changing future.

Based on our success in London, we have expanded the UK Ignition footprint with our second Ignition centre, located in Manchester.  This role can be based in either centre, but will work across both. 

We are seeking a talented individual with experience of Procurement implementations and detailed working knowledge of Source to Pay software including one or more of the following; Coupa, Ivalua, Oracle, GEP, ZIP, ORO or ServiceNow. While predominantly focusing on ensuring successful delivery of our programmes you will play an important role in several key areas, including:
•    Procurement Solution Architectures – driving business strategy that meets the relevant client business, technology and regulatory requirements
•    Delivery Excellence – achievement of high-quality outcomes in the delivery of products or services to our clients. 
•    Practice Development – Ensuring that the team continues to deliver value to our clients through understanding leading practice developments, potential disruptors to the market in the shape of new technologies (including Agentic AI, intake and orchestration) and helping to ensure the team are sufficiently equipped to support our clients
•    Sales Support – Providing your experience and knowledge into the sales cycle ensuring our clients are set up for success  

The Private Equity Opportunity for KPMG in the UK 

The firm has established strong relationships with some of the world’s leading Private Equity (‘PE’) firms who have record levels of funds ready to be deployed, therefore we are investing for the future.  

Private Equity is a key strategic growth channel for KPMG Globally and within that, value creation and portfolio services represent a standout opportunity for the firm.  

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KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for an Associate Director role.  The role will focus on Deal Strategy within the Media industry as part of the wider Telecommunications-Media-Technology sector, but with scope to work on the wider range of services including Growth Strategy, Deal Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation.

The Strategy & Performance Transformation team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 150  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.